Aviva Equity Release Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Aviva Equity Release and to assist in remaining on the Aviva Equity Release Solicitor Panel.

Aviva Equity Release Conveyancing Panel: Recently Asked Questions

Can a firm register a complaint to the CML about being suspended from the Aviva Equity Release conveyancing panel?
The CML is an association rather than a regulator and therefore cannot investigate complaints against lenders. You can of course contact Lexsure to see if we can help.

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Aviva Equity Release have asked me to represent them alone on a residential conveyancing matter , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Aviva Equity Release conveyancing panel) How does this operate and are there different instructions from Aviva Equity Release in this situation?
The Council of Mortgage Lenders, along with Aviva Equity Release and other lenders created a standard set of requirements where a solicitor is acting for a lender such as Aviva Equity Release alone in a residential conveyancing transaction. These obligations are contained at Part Three of the UK Finance Lenders’ Handbook and are to be followed in conjunction with Part I and II. The CML have published an example requirements letter to the borrower’s conveyancing solicitor for adaptation by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel lawyer.
Do you have any idea what Lenders such as Aviva Equity Release are asking for when it comes to applying to be on their approved solicitor list?
Each lender has different criteria. We do not hold specific requirements relating to the questions raised as part of the application to be on the Aviva Equity Release conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • Whether any lender has ever made a claim against the firm’s PII cover
  • conveyancer client account(s) details
  • Whether the firm has ever accepted instructions in respect of property clubs and investment schemes
  • Structure of firm and, where applicable, its group
  • House price discrepancies (declared to lender vs. registered at Land Registry)
  • Full disciplinary history for each licensed conveyancer
  • Whether the firm has ever applied for accreditation and the outcome of the application
  • Areas of Law covered by the firm
  • Details of any accreditation e.g. Lexcel or
  • Full complaints history for each conveyancing solicitor
  • In conducting leasehold conveyancing do Aviva Equity Release conveyancing panel lawyers have to consider if there is an absentee freeholder?
    On the basis that your practice in is on the Aviva Equity Release conveyancing panel and you are instructed by them in relation to a leasehold property, you must report to them if it becomes apparent that the landlord is either absent or insolvent. If Aviva Equity Release are to lend, they may require indemnity insurance. In any event,you will need to check Aviva Equity Release’s specific requirements. Notwithstanding whether Aviva Equity Release will lend in such circumstances you still need to advise the borrower (unless you are acting for Aviva Equity Release alone) as to the risks of buying a property with an insolvent or absentee freeholder.
    The firm I run is a Lexcel accredited firm on the Aviva Equity Release conveyancing panel. Do you have ideas as to how we can market our practice as conducting conveyancing in Hendon authorised to act forAviva Equity Release?
    15 people search for a conveyancing practitioner on the Aviva Equity Release panel on a monthly basis in Hendon. The lenderpanel directory service team who will show you how your firm can be found by those searching for conveyancing in Hendon.
    We had our Aviva Equity Release panel membership revoked but we have not yet been given a reason as to why. I am completing a CQS renewal questionnaire what details should I report?
    In the circumstances please clarify on the form what action you have taken to discover the reasons behind cancellation of your Aviva Equity Release panel membership. In particular please provide details if you have received communications from the lender. E.G. before termination of your panel membership did you receive any letters or calls from the lender informing you as to why they reached this decision?
    Our practice is on the Aviva Equity Release conveyancing panel and scheduled to complete a purchase within the next week. I dont have a Legal Charge for the client to sign. Who do I contact at Aviva Equity Release to obtain duplicate documents?
    You need to communicate with Aviva Equity Release to obtain standard documents. The CML Handbook has an explicit inquiry for banks to reveal who to contact to obtain standard documents. Aviva Equity Release in their Part 2’s state:
    Please remember to disclose the firm’s Aviva Equity Release solicitors panel reference.

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    Average number of days to register title including a charge in favour of Aviva Equity Release
    This information relates to purchase only and not remortgages.
    YearDays*
    2026 [no data]
    2025 [no data]
    2024 [no data]
    2023 [no data]
    2022 [no data]
    2021 [no data]
    * Data aggregated from sources including COMPLETIONmonitor