Aviva Equity Release Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Aviva Equity Release and to assist in remaining on the Aviva Equity Release Solicitor Panel.

Aviva Equity Release Solicitor Panel: Recently Asked Questions

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Are the CML planning on creating a online directory search tool with a view to list law firms on the Aviva Equity Release conveyancing panel?
Lexsure has not been advised of any intention on the part of the CML to develop such a search facility.
Given my firm’s membership on the Aviva Equity Release conveyancing panel how long am I obliged to retain the complete conveyancing file?
The Council of Mortgage Lender requirements of Aviva Equity Release are silent on this. Most lenders address the issue of file retention via their Terms of panel appointment where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Aviva Equity Release’s interest. To be absolutely sure of Aviva Equity Release requirements in this regard please check the Terms and Conditions of Aviva Equity Release’s conveyancing panel membership.
Do lenders such as Aviva Equity Release operate a separate conveyancing panel for buy to let mortgages?
The majority of lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with Aviva Equity Release as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from Aviva Equity Release we suggest that you call Aviva Equity Release to check the position.
I read the occasional LENDERmonitor email but I rarely see change of note. For example, I am on the Aviva Equity Release conveyancing panel and receive a notification only advising of a change of address. Does that matter?
It is important that you take note of such changes because sending a communication or deeds to the wrong address can cause delays that might not only affect your borrower client but also affect your ability to remain on the Aviva Equity Release conveyancing panel. Lets say that Aviva Equity Release change their requirements as to where the post completion documents should be sent. Do you update the details in your CMS? Is this recorded anywhere? Is this communicated to the staff? In your Certificate of Title to Aviva Equity Release you are giving assurances that you will forward the relevant documents within 10 days of receiving the TID. Putting to one side the academic question as to whether you are in breach of an undertaking in sending it to the wrong address, you run the risk of Aviva Equity Release suspending you off the panel because they are not receiving the deeds in accordance with the COT. It will not be a valid excuse to say that you sent it to their old address.
Our firm had their Aviva Equity Release panel membership suspended but we have not yet been given an explanation yet. I am completing a CQS application form what information should I put forward?
In this situation please clarify on the form what action you have taken to find out the reasons behind cancellation of your Aviva Equity Release panel status. In particular please provide details if you have received communications from the lender. E.G. before termination of your panel membership did you receive any letters or calls from the lender putting you on notice?
Our practice is on the Aviva Equity Release conveyancing panel and due to complete a purchase shortly. My file does not contain a Legal Charge for the client to sign. Who do I contact at Aviva Equity Release to get a duplicate Deed?
You need to communicate with Aviva Equity Release to obtain standard documents. The CML Handbook contains a specific question for lenders to set out who to contact to obtain standard documents. Aviva Equity Release in their Part 2’s state:
Always remember to quote your Aviva Equity Release solicitors panel number.

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Average number of days to register title including a charge in favour of Aviva Equity Release
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor