Aviva Equity Release Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Aviva Equity Release and to assist in remaining on the Aviva Equity Release Solicitor Panel.

Aviva Equity Release Solicitor Panel: Recently Asked Questions

Are Aviva Equity Release Conveyancing panel solicitors duty bound to disclose incentives?
Aviva Equity Release’s answer to this question can be found at section 6.4.4 of their CML Part 2 requirements

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Can you recommend what we should do if we wish to lodge an appeal being removed from the Aviva Equity Release approved solicitor list?
Should you firm be removed from the Aviva Equity Release conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact Aviva Equity Release directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by Aviva Equity Release, it may be useful to provide the following information:

  • Full account of your transaction history
  • A copy of your COMPLETIONmonitor reports if you use that service
  • Your recent claims history
  • comprehensive details of all employees in your firm and their position.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Supply duplicate practising certificates, the firm's current professional indemnity policy and your accountant's certificate, setting out the percentage of the firm's gross fee income is resulting from residential conveyancing transactions

On appeal some solicitors have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. The success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm is well risk-managed.

An established client of mine is purchasing a detached house for £700,000 in Leeds with a mortgage over GBP 450,000. I am on the Aviva Equity Release conveyancing panel but do Aviva Equity Release have a separate approved panel when the advance is above 400,000?
Lexsure only know of two or three lenders that operate a distinct conveyancing panel where the mortgage advance is over a certain level. You should nevertheless check directly with Aviva Equity Release. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with Aviva Equity Release
Does my firm risk of being suspended off the Aviva Equity Release solicitor panel if I have not sent the deeds on a purchase within a certain time frame from draw-down of funds?
You might expect Aviva Equity Release via their Part Two conditions to address this but the Handbook makes no mention on deadlines to send deeds. You need to look at the Terms of Aviva Equity Release’s Conveyancing Panel Appointment that you previously signed. For a number of banks these Terms include a clause such as: ‘To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds’ It is important to keep Aviva Equity Release updated. Law firms can often compound their problems by not communicating with the lender when there is a delay or problem.
Where can I find the Aviva Equity Release conveyancing panel obligations or Transfer of Equity Conveyancing?
Aviva Equity Release approved solicitors have to comply with the UK Finance Lenders’ Handbook instructions relating to Transfer of Equity. These are set out in Section 16.3. First, your firm must approve the form of Transfer of Equity (which should be in the Land Registry's standard form) and, if Aviva Equity Release require, the deed of covenant on their behalf. You will need to check Aviva Equity Release CML Part 2 conditions to see if Aviva Equity Release have standard forms of transfer and deed of covenant. Please note that this requirement can change from one transaction to another so do check! Second,When drafting or approving a transfer, you should bear in mind that: although the transfer should state that it is subject to the mortgage (identified by date and parties), it need give no details of the terms of the mortgage; the transfer need not state the amount of the mortgage debt. If it does, the figure should include both principal and interest at the date of completion, which you must check ; there should be no statement that all interest has been paid to date. Further obligations are set out in the UK Finance Lenders’ Handbook which have to be followed by all firms on the Aviva Equity Release conveyancing panel
Our firm had their Aviva Equity Release panel membership revoked but we have not yet been given an explanation yet. I am completing a CQS application questionnaire what details should I disclose?
In this situation please explain on the form what steps you have taken to find out the reasons behind cancellation of your Aviva Equity Release panel membership. In particular please provide details if you have received communications from the lender. E.G. before revocation of your panel membership did you receive any letters or calls from the lender informing you as to why they reached this decision?
My firm is listed on the Aviva Equity Release conveyancing panel and due to complete a purchase within the next few weeks. I dont have a Legal Charge for the client to sign. Who do I contact at Aviva Equity Release to request substitute deeds?
You should contact Aviva Equity Release to obtain standard documents. The CML Handbook has an individual inquiry for banks to reveal who to contact to obtain standard documents. Aviva Equity Release in their Part 2’s state:
It helps to quote the firm’s Aviva Equity Release conveyancing panel reference.

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Average number of days to register title including a charge in favour of Aviva Equity Release
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor