Aviva Equity Release Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Aviva Equity Release and to assist in remaining on the Aviva Equity Release Solicitor Panel.

Aviva Equity Release Solicitor Panel: Recently Asked Questions

Can my practice make a complaint to the Council of Mortgage Lenders about being excluded from the Aviva Equity Release conveyancing panel?
The CML is an association rather than a regulator and therefore cannot advise on complaints against lenders. You can of course contact Lexsure to see if we can help.

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My client is buying a detached house for £800,000 in London with a mortgage over GBP 500k. I am on the Aviva Equity Release conveyancing panel but do Aviva Equity Release have a separate approved panel when the advance is above 400,000?
We only know of two or three lenders that operate a distinct conveyancing panel where the mortgage advance is over a certain amount. You should nevertheless check directly with Aviva Equity Release. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with Aviva Equity Release
What is the CLC doing to ensure that licensed conveyancers remain on lender conveyancing panels?
The CLC has begun discussions with banks and their representative bodies to see whether and how the risks that lenders wish to mitigate could be addressed through the regulatory framework rather than via ad hoc arrangements that can differ from lender to lender. We expect that that the CLC have been in touch with lenders such as Aviva Equity Release as well as the CML.
Can you give me an example of some of the reports available via COMPLETIONmonitor to support my application to be on the Aviva Equity Release conveyancing panel ?
There are many reports available, five of which are as follows:
  • Evidence of undertaking logs
  • Analysis as to the nature of clients (e.g.existing/new/seen in person)
  • Average time frame to send deeds to the lender (calculated from completion date or title registration)
  • Current and historic missed priority dates
  • Number of conveyancing cases by lender
Are figures published regarding the Aviva Equity Release conveyancing panel size and the number of conveyancing firms dismissed each quarter?
With banks and conveyancers working so closely with one another it is surprising that there has not been much call for the introduction of a bit of transparency regarding not just the figures for the Aviva Equity Release conveyancing panel but for all mortgage panels
Our firm had their Aviva Equity Release panel membership suspended but we have not yet been given an explanation yet. I am completing a CQS renewal form what details must I disclose?
In this situation please clarify on the application what steps you have taken to discover the reasons behind cancellation of your Aviva Equity Release panel membership. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender informing you as to why they reached this decision?
Our practice is on the Aviva Equity Release conveyancing panel and due to complete a purchase within the next few weeks. My papers do not include a Legal Charge for the client to execute. Who do I contact at Aviva Equity Release to request substitute deeds?
You would be advised to communicate with Aviva Equity Release to obtain standard documents. The The Council of Mortgage Lenders Handbook contains a specific section for banks to establish who to contact to obtain standard documents. Aviva Equity Release in their Part 2’s state:
Don’t forget to disclose the firm’s Aviva Equity Release solicitors panel reference.

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Average number of days to register title including a charge in favour of Aviva Equity Release
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor