Aviva Equity Release Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Aviva Equity Release and to assist in remaining on the Aviva Equity Release Solicitor Panel.

Looking for information about your firm's panel status?

How does my firm apply to be on the Aviva Equity Release Solicitor Panel?

Learn How

How can my firm be reinstated onto the Aviva Equity Release Solicitor Panel?

Learn How

Aviva Equity Release Conveyancing Panel: Recently Asked Questions

Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the Aviva Equity Release conveyancing panel?

In order to be on the Aviva Equity Release conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Aviva Equity Release) are as follows:

To be responsible for the reconstitution of the title deeds (whether the title is registered or unregistered, at your own cost), where any deeds in your possession, or were last known to be in your possession, go missing.
To notify us in writing of any change in your details as held on our records for example, change of address, telephone number, document exchange number email address. Notification must be given to us at least 10 days before the change will be effective.
That any deeds you borrow from us in connection with the personal mortgage of a partner or director at your firm must be requested by a partner or director other than the partner or director concerned and the transaction must be handled by that other partner or director. If you are a sole practitioner and require the loan of deeds in connection with your own mortgage, you must nominate a different firm on our panel to request the deeds and handle the transaction.
To quote on all communications with us relating to deeds/registration issues, whether by telephone or in writing, the panel number that we provide for each practising address and the mortgage account or application number for the mortgage concerned.
To forward the title deeds and documents to another solicitor/conveyancer within 24 hours of an instruction from us requiring you to do so. On forwarding the deeds as instructed you will confirm to us that you have done so. Upon receipt of your confirmation, we will release you from all undertakings relating to your holding the title deeds.

I recently attended a seminar arranged via my PI broker where it was mentioned that solicitors are being sued for non-compliance with CML PII obligations . I am on the Aviva Equity Release conveyancing panel can you tell me how Part 2 changes took place by Aviva Equity Release during 2013?

During 2013, 32 sections of the UK Finance Lenders’ Handbook P2 were changed by Aviva Equity Release. Some changes are more important than others but as a firm on the Aviva Equity Release conveyancing panel you are of course obliged to comply with individual lender requirements, as set out in Part II of the UK Finance Lenders’ Handbook. Locktons have recently pointed out in an article that non-compliance with Part 2 requirements account for a number of high value claims, and it is therefore important to be aware of any particularly onerous terms that an individual lender may impose.

Remember: CML requirements are not guidelines; they are the lender client’s instructions.

I have been a qualified solicitor for over 30 years with a clean claims history and have been refused acceptance on the Aviva Equity Release conveyancing panel with no explanation. Am I not entitled to to know why?

For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the Aviva Equity Release conveyancing panel to see if you are entitled to a reason.

My lawyers pass me the odd LENDERmonitor email but I rarely see change of note. By way of illustration, I am on the Aviva Equity Release conveyancing panel and get an alerts only advising of a change of address. Why is that of any relevance?

Yes it does matter because sending a communication or deeds to the wrong address can cause delays that might not only affect your borrower client but also affect your ability to remain on the Aviva Equity Release solicitor panel. Lets say that Aviva Equity Release change their requirements as to where their panel firm send the deeds. Do you change the details in your CMS? Do you make a note? Is this information passed on to secretaries and assistants? By virtue of your COT Aviva Equity Release you are giving assurances that you will send the relevant documents within 10 days of receiving the TID. Leaving to one side whether you are technically breaching an undertaking in sending it to the wrong address, you run the risk of Aviva Equity Release suspending you off the panel because they are not receiving the deeds in accordance with the COT. It will not be a valid excuse to say that you sent it to an address that is no longer valid.

We had our Aviva Equity Release panel membership terminated but we have not yet been given an explanation yet. I am completing a CQS application form what details should I disclose?

In this situation please clarify on the form what steps you have taken to discover the reasons behind cancellation of your Aviva Equity Release panel status. In particular please provide details if you have received communications from the lender. E.G. before termination of your panel membership did you receive any letters or calls from the lender putting you on notice?

Our practice is on the Aviva Equity Release conveyancing panel and due to complete a purchase within the next few weeks. My file does not contain a Mortgage Deed for the client to execute. Who do I contact at Aviva Equity Release to get a duplicate Deed?

You should contact Aviva Equity Release to obtain standard documents. The The Council of Mortgage Lenders Handbook contains a specific inquiry for lenders to reveal who to contact to obtain standard documents. Aviva Equity Release in their Part 2’s state:

Always remember to disclose your Aviva Equity Release solicitors panel reference.

Find a Lawyer on the Aviva Equity Release Solicitor Panel

Average number of days to register title including a charge in favour of Aviva Equity Release

This information relates to purchase only and not remortgages.

Year	Days*
2026	[no data]
2025	[no data]
2024	[no data]
2023	[no data]
2022	[no data]
2021	[no data]

* Data aggregated from sources including COMPLETIONmonitor

Find solicitors on the Aviva Equity Release panel near you:

Please note that Lexsure Ltd is in no way associated with nor affiliated with Lexsure Solicitors