Cynergy Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Cynergy Bank and to assist in remaining on the Cynergy Bank Solicitor Panel.

Cynergy Bank Solicitor Panel: Recently Asked Questions

Will the fact that my firm has signed up to Alerts via this site assist in my application to join the Cynergy Bank solicitor panel?
The requirements to join the Cynergy Bank conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.

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Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?
We have come across many solicitors who feel they have been removed from lenders’ panels without an explanation or a good reason. It is highly unlikely, given that lenders have distanced themselves from creating a standardised appeals process for brokers, that an appeals process will be introduced for lawyers. Commenting on the call by brokers to have a standardised process the CML said’ “While we understand that some lenders do have an appeals process, it would not be appropriate for a trade body such as the CML to seek to be prescriptive about such a process.” Some lenders do of course set out an appeals policy. The Law Society does have information on it’s site that may be of assistance. If you would like to talk to one of our compliance experts about our Lender Panel Protection Service please click here.
Is it true that the Law Society has advised that firms check their status on the Cynergy Bank conveyancing panel?
The Law Society of Scotland has advised that solicitors should check their panel status with lenders prior to accepting client instructions to act. The advice is lender-agnostic as it does not relate specifically to solicitors on the Cynergy Bank conveyancing panel. The recommendation arises from the practice of a number of mortgage lenders who remove solicitors from their panels without prior notice as part of their panel management system, which can lead to some solicitors discovering this only once instructed. This is sensible advice as a client finding out midway through a transaction that their lawyer is not on the approved lender panel is very frustrating and can lead to complaints. Many online consumer forums contain posts where someone is complaining about finding that their lawyer is not on a lender conveyancing panel. Such forums include moneysavingexpert.com
Why are Estate Agents using search tools to check if lawyers are on a lenders conveyancing panel?
The fact of the matter is that estate agents will be suffering if their clients start out on the buying process having appointed a solicitor who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change lawyers.
Do lenders such as Cynergy Bank engage detached conveyancing panel for buy to let mortgages?
Most lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with Cynergy Bank as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from Cynergy Bank we suggest that you call Cynergy Bank to check the position.
Our membership of the Cynergy Bank conveyancing panel was terminated but was reinstated on appeal, do I need to include this information on my application for CQS accreditation?
It would be advisable to provide details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not adversely impact your firm’s application but gives the Law Society viability as to what has occured.
My firm is listed on the Cynergy Bank conveyancing panel and all set to complete a remortgage within the next few weeks. My papers do not include a Legal Charge for the client to sign. Who do I contact at Cynergy Bank to request substitute deeds?
You need to get in touch with Cynergy Bank to obtain standard documents. The The Council of Mortgage Lenders Handbook has an express inquiry for lenders to enumerate who to contact to obtain standard documents. Cynergy Bank in their Part 2’s state:
You will need to quote your Cynergy Bank solicitors panel reference.

Find a Lawyer on the Cynergy Bank Solicitor Panel

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Average number of days to register title including a charge in favour of Cynergy Bank
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor