Keystone Property Finance Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Keystone Property Finance and to assist in remaining on the Keystone Property Finance Conveyancing Panel.

Keystone Property Finance Conveyancing Panel: Recently Asked Questions

Can a practice register a complaint to the Council of Mortgage Lenders about being excluded from the Keystone Property Finance conveyancing panel?
The Council of Mortgage Lenders is an association rather than a regulator and therefore do not advise on grievances against lenders. You can of course contact Lexsure to see if we can assist.

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Am I obliged, being on the Keystone Property Finance conveyancing panel, to carry out a LMO4 search?
Keystone Property Finance make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Please note that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Keystone Property Finance are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the borrower.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Does your ROT and Ts and Cs cover this?

A leading search supplier lists over 65 property searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location call your search provider or call one of the leading search companies such as Searchflow.

What sort of information are Lenders such as Keystone Property Finance are asking for when it comes to applying to be on their approved conveyancing panel?
Although not necessarily published, lenders have varying criteria . We do not hold specific requirements relating to the questions raised as part of the application to be on the Keystone Property Finance conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • Full disciplinary history for each licensed conveyancer
  • Summary of annual accounts
  • Areas of Law covered by the firm
  • Whether the firm is able to operate in other jurisdictions
  • List of all Licensed Conveyancers within firm
  • Full career history for each licensed conveyancer including registration date with Council of Licensed Conveyancers
  • House price discrepancies (declared to lender vs. registered at Land Registry)
  • Whether the firm has ever knowingly accepted instructions on transactions involving Sale and Rent Back, Back to Back, Exchange and Delayed Completion and Lease Option, Below Market Value.
  • List of all those who fund the firm, including non-lawyers if applicable
  • Full complaints history for each conveyancing solicitor
  • Theoretically Keystone Property Finance could request or audit my files as I am on the Keystone Property Finance conveyancing panel. Are there any confidentiality issues that I need to consider first?
    We can't comment specifically on Keystone Property Finance. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the buyer client and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

    Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if she is in dispute with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

    The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

    I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on a number of approved panels including the Keystone Property Finance conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Should I reference these Terms ?
    The key here is the caveat ‘more onerous’. You have to try and take an objective view as to whether the Terms relating to the Keystone Property Finance conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before completing the answer.
    my firm’s membership of the Keystone Property Finance conveyancing panel was terminated but was reinstated on appeal, do I need to include these details on my CQS application?
    You should supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your firm’s application but gives the CQS team a complete picture of what has gone on.
    My firm is listed on the Keystone Property Finance conveyancing panel and all set to complete a purchase within the next week. My file does not contain a Mortgage Deed for the client to execute. Who do I contact at Keystone Property Finance to get a duplicate Deed?
    You need to contact Keystone Property Finance to obtain standard documents. The CML Handbook has an express question for lenders to cite who to contact to obtain standard documents. Keystone Property Finance in their Part 2’s state:
    Don’t forget to disclose the firm’s Keystone Property Finance solicitors panel reference.

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    Average number of days to register title including a charge in favour of Keystone Property Finance
    This information relates to purchase only and not remortgages.
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    * Data aggregated from sources including COMPLETIONmonitor