Masthaven Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Masthaven Bank and to assist in remaining on the Masthaven Bank Conveyancing Panel.

Masthaven Bank Solicitor Panel: Recently Asked Questions

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Am I obliged, being on the Masthaven Bank conveyancing panel, to carry out a Cancel Search?
Masthaven Bank make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Remember that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Masthaven Bank are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the borrower.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Is this covered within your Terms of Engagement or Report on Title?

A leading search supplier lists over 65 conveyancing searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location call your search provider or call one of the leading search companies such as Searchflow.

I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on numerous bank panels including the Masthaven Bank conveyancing panel. We have Terms and Conditions of appointment which we are duty bound to comply with. Am I supposed to mention these Terms ?
The key here is the caveat ‘more onerous’. You have to try and take an objective view as to whether the Terms relating to the Masthaven Bank conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before moving forward on this question.
I have been a qualified solicitor for approximately 25 years never having had a negligence claim and have been refused acceptance on the Masthaven Bank conveyancing panel with no explanation. Am I not entitled to to know why?
For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the Masthaven Bank conveyancing panel to see if you are entitled to a reason.
I seldom receive a copy of a lender valuation any more. Does the extent of my Masthaven Bank conveyancing panel obligations extend to checking the valuation details where I am acting on a purchase with Masthaven Bank as the lender?
You have a number of obligations in this regard which you need to follow if you wish to comply with your lender client’s instructions as set out in the UK Finance Lenders’ Handbook. First, You must take reasonable steps to verify that there are no discrepancies between the description of the property as valued and the title and other documents which a reasonably competent conveyancer should obtain, and, if there are, you must tell Masthaven Bank immediately. Second, You should take reasonable steps to verify that the assumptions stated by the valuer about the title (for example, its tenure, easements, boundaries and restrictions on its use) in the valuation and as stated in Masthaven Bank’s mortgage offer are correct. If they are not, please let Masthaven Bank know as soon as possible as it will be necessary for Masthaven Bank to check with the valuer whether the valuation needs to be revised. Masthaven Bank conveyancing panel solicitors are not expected to assume the role of valuer. Masthaven Bank are simply trying to ensure that the valuer has valued the property based on correct information. Thirdly, Masthaven Bank recommend that you should advise the borrower that there may be defects in the property which are not revealed by the inspection carried out by their valuer and there may be omissions or inaccuracies in the report which do not matter to them as a lender but which would matter to the borrower. Masthaven Bank recommend that, if we send a copy of a valuation report that Masthaven Bank have obtained, you should also advise the borrower that the borrower should not rely on the report in deciding whether to proceed with the purchase and that he obtains his own more detailed report on the condition and value of the property, based on a fuller inspection such as a homebuyers survey or comprehensive survey. If you do not receive a copy of the valuation you can always ask for a copy of one from Masthaven Bank or the borrower. You still need to comply with the UK Finance Lenders’ Handbook Requirement relating to valuation reports even if you don't receive one directly. Failure to comply not only runs the risk of facing a claim by the lender but also being removed from the Masthaven Bank conveyancing panel
my firm’s membership of the Masthaven Bank conveyancing panel was revoked but was reinstated on appeal, do I need to include this information on my CQS application?
You should provide details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not adversely impact your application but gives the CQS team a complete picture of what has gone on.
Our practice is on the Masthaven Bank conveyancing panel and due to complete a purchase shortly. My file does not contain a Mortgage Deed for the client to sign. Who do I contact at Masthaven Bank to obtain duplicate documents?
You would be advised to communicate with Masthaven Bank to obtain standard documents. The CML Handbook contains an individual inquiry for banks to set out who to contact to obtain standard documents. Masthaven Bank in their Part 2’s state:
You will need to disclose your Masthaven Bank solicitors panel reference.

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Average number of days to register title including a charge in favour of Masthaven Bank
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor