ModaMortgages Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by ModaMortgages and to assist in remaining on the ModaMortgages Conveyancing Panel.

ModaMortgages Solicitor Panel: Recently Asked Questions

Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?
There are thousands of firms across the UK who feel aggrieved claiming that they have been removed from lenders’ panels without an explanation or a good reason. It is highly unlikely, given that lenders have distanced themselves from creating a standardised appeals process for brokers, that an appeals process will be introduced for lawyers. Commenting on the call by brokers to have a standardised process the CML said’ “While we understand that some lenders do have an appeals process, it would not be appropriate for a trade body such as the CML to seek to be prescriptive about such a process.” Some lenders do of course set out an appeals policy. The Law Society does have information on it’s site that may be of assistance. If you would like to talk to one of our compliance experts about our Lender Panel Protection Service please complete the form here.

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What is the CLC doing to ensure that licensed conveyancers remain on lender conveyancing panels?
The CLC has begun dialogue with lenders and their representative bodies to see whether and how the risks that lenders wish to mitigate could be addressed through the regulatory framework rather than via ad hoc arrangements that can differ from lender to lender. It is likely that that the CLC have been in touch with lenders such as ModaMortgages as well as the CML.
Theoretically ModaMortgages could request or audit my files as I am on the ModaMortgages conveyancing panel. What do I do if I receive such a request?
We can't comment specifically on ModaMortgages. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the borrower and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if he is in arrears with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

I rarely receive a copy of a valuation from a lender these days. Does the extent of my ModaMortgages conveyancing panel obligations extend to checking the valuation details where I am acting on a purchase with ModaMortgages as the Mortgagee?
You have a number of obligations in this regard which you need to follow if you wish to comply with your lender client’s instructions as set out in the UK Finance Lenders’ Handbook. (I) You must take reasonable steps to verify that there are no discrepancies between the description of the property as valued and the title and other documents which a reasonably competent conveyancer should obtain, and, if there are, you must tell ModaMortgages immediately. Second, You should take reasonable steps to verify that the assumptions stated by the valuer about the title (for example, its tenure, easements, boundaries and restrictions on its use) in the valuation and as stated in ModaMortgages’s mortgage offer are correct. If they are not, please let ModaMortgages know as soon as possible as it will be necessary for ModaMortgages to check with the valuer whether the valuation needs to be revised. ModaMortgages conveyancing panel solicitors are not expected to assume the role of valuer. ModaMortgages are simply trying to ensure that the valuer has valued the property based on correct information. Thirdly, ModaMortgages recommend that you should advise the borrower that there may be defects in the property which are not revealed by the inspection carried out by their valuer and there may be omissions or inaccuracies in the report which do not matter to them as a lender but which would matter to the borrower. ModaMortgages recommend that, if we send a copy of a valuation report that ModaMortgages have obtained, you should also advise the borrower that the borrower should not rely on the report in deciding whether to proceed with the purchase and that he obtains his own more detailed report on the condition and value of the property, based on a fuller inspection such as a homebuyers survey or structural survey. If you do not receive a copy of the valuation you can always ask for a copy of one from ModaMortgages or the borrower. You still need to comply with the UK Finance Lenders’ Handbook Requirement relating to valuation reports even if you don't receive one directly. Failure to comply not only runs the risk of facing a claim by the lender but also being removed from the ModaMortgages conveyancing panel
Every so often I read a LENDERmonitor notification but I rarely see change of note. For instance, Fortunately my practice on the ModaMortgages conveyancing panel and get an alerts simply telling me a change of address. Why is that of any relevance?
It is important that you take note of such changes because sending a communication or deeds to the wrong address can cause delays that might not only affect your borrower client but also affect your ability to remain on the ModaMortgages conveyancing panel. Is possible next month that ModaMortgages change their requirements as to where their panel firm send the deeds. Do you change the details in your case management system? Is this recorded anywhere? Is this communicated to the staff? In your Certificate of Title to ModaMortgages you are giving assurances that you will send the relevant documents within 10 days of receiving the Title Information Document. Putting to one side the academic question as to whether you are technically breaching an undertaking in sending it to the wrong address, you run the risk of ModaMortgages suspending you off the panel because they are not receiving the deeds in accordance with the COT. It will not be a valid excuse to say that you sent it to their old address.
Prime Professional’s PI Insurance renewal form asks if my firm had been excluded from any bank panels in the last 12 months. I just became aware that the firm is no longer on the ModaMortgages solicitor panel? Will that impact my PII premium?
The best placed professionals to answer this question are your insurance brokers. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for ModaMortgages solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
My firm is listed on the ModaMortgages conveyancing panel and all set to complete a purchase shortly. I can not locate a Mortgage Deed for the client to sign. Who do I contact at ModaMortgages to get a duplicate Deed?
You would be advised to contact ModaMortgages to obtain standard documents. The CML Handbook includes a specific question for lenders to enumerate who to contact to obtain standard documents. ModaMortgages in their Part 2’s state:
It is likely that you will need to quote the firm’s ModaMortgages conveyancing panel reference.

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Average number of days to register title including a charge in favour of ModaMortgages
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor