MPowered Mortgages Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by MPowered Mortgages and to assist in remaining on the MPowered Mortgages Conveyancing Panel.

MPowered Mortgages Solicitor Panel: Recently Asked Questions

Are the CML planning on creating a searchable register search tool with a view to list practices on the MPowered Mortgages conveyancing panel?
We are not aware of any intention on the part of the CML to develop such a register.

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Is it the case that the Law Society has recommended that firms check their status on the MPowered Mortgages conveyancing panel?
The Scottish Law Society has suggested that solicitors should check their panel status with lenders prior to accepting client instructions to act. The advice is lender-agnostic as it does not relate specifically to solicitors on the MPowered Mortgages conveyancing panel. The suggestion arises from the practice of a number of mortgage lenders who remove solicitors from their panels without prior notice as part of their panel management system, which can lead to some solicitors discovering this only once instructed. This is sensible advice as a client finding out midway through a transaction that their lawyer is not on the approved lender panel is very frustrating and can lead to complaints. Many online consumer forums contain posts where someone is complaining about finding that their lawyer is not on a lender conveyancing panel. Such forums include moneysavingexpert.com
Being on the MPowered Mortgages conveyancing panel how long am I expected to archive the original conveyancing file?
The Council of Mortgage Lender requirements of MPowered Mortgages are silent on this. Most lenders deal with the question of file retention via their Terms and Conditions where they generally provide that for evidential purposes, the firm must keep the file for a minimum six years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect MPowered Mortgages’s interest. To be absolutely sure of MPowered Mortgages requirements in this regard please check the Terms and Conditions of MPowered Mortgages’s conveyancing panel appointment.
Do I run the risk of removal off the MPowered Mortgages solicitor panel if I have not sent the TID on a purchase within a certain period of completion?
One might ordinarily expect MPowered Mortgages via their Part Two requirements to address this but the Handbook is silent on time frames. Do look at the Terms of MPowered Mortgages’s Conveyancing Panel Appointment that you are bound by. For a number of banks these Terms contain a provision such as: ‘To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds’ It is important to keep MPowered Mortgages updated. Law firms can often compound their problems by not communicating with the lender when there is a delay or problem.
My firm is on the MPowered Mortgages conveyancing panel. I am dealing with MPowered Mortgages mortgage on a purchase. My borrower client is asking not to disclose an issue to MPowered Mortgages. What do I do in this conflict situation?
When a solicitor is acting for both MPowered Mortgages and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the MPowered Mortgages and it may well be prudent you to cease to act for the purchaser as well. You can not tell the MPowered Mortgages the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your MPowered Mortgages conveyancing panel status.
Our firm had their MPowered Mortgages panel membership terminated but we have not yet been given an explanation yet. I am completing a CQS application questionnaire what details do I need to report?
In the circumstances please clarify on the form what action you have taken to find out the reasons behind cancellation of your MPowered Mortgages panel membership. In particular please provide details if you have received communications from the lender. E.G. before termination of your panel membership did you receive any letters or calls from the lender putting you on notice?
Our practice is on the MPowered Mortgages conveyancing panel and scheduled to complete a remortgage within the next few weeks. My papers do not include a Legal Charge for the client to execute. Who do I contact at MPowered Mortgages to obtain duplicate documents?
You should communicate with MPowered Mortgages to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates a specific question for lenders to cite who to contact to obtain standard documents. MPowered Mortgages in their Part 2’s state:
It helps to disclose the firm’s MPowered Mortgages conveyancing panel reference.

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Average number of days to register title including a charge in favour of MPowered Mortgages
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor