MPowered Mortgages Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by MPowered Mortgages and to assist in remaining on the MPowered Mortgages Conveyancing Panel.

MPowered Mortgages Solicitor Panel: Recently Asked Questions

Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?
There are thousands of firms across the UK who feel aggrieved claiming that they have been removed from lenders’ panels without an explanation or a good reason. It is highly unlikely, given that lenders have distanced themselves from creating a standardised appeals process for brokers, that an appeals process will be introduced for lawyers. Commenting on the call by brokers to have a standardised process the CML said’ “While we understand that some lenders do have an appeals process, it would not be appropriate for a trade body such as the CML to seek to be prescriptive about such a process.” Some lenders do of course set out an appeals policy. The Law Society does have information on it’s site that may be of assistance. If you would like to talk to one of our compliance experts about our Lender Panel Protection Service please contact us.

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An established client of mine is buying a property for £825k in Manchester requiring a mortgage advance over GBP 450,000. I am on the MPowered Mortgages conveyancing panel but do MPowered Mortgages have a separate approved panel when the advance is above 400,000?
Lexsure only know of two or three banks that operate a distinct approved solicitors panel where the mortgage advance is over a certain amount. You should nevertheless check directly with MPowered Mortgages. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with MPowered Mortgages
Given my firm’s membership on the MPowered Mortgages conveyancing panel how long am I expected to retain the complete conveyancing file?
The Council of Mortgage Lender requirements of MPowered Mortgages are silent on this. Most mortgage companies address the question of file retention via their Terms of panel appointment where they generally provide that for evidential purposes, the firm must keep the file for a minimum six years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect MPowered Mortgages’s interest. To be absolutely sure of MPowered Mortgages requirements in this regard please check the Terms and Conditions of MPowered Mortgages’s conveyancing panel appointment.
What is the CLC doing to protect licensed conveyancers from being removed from lender panels?
The Council of Licensed Conveyancers has initiated dialogue with banks and their representative bodies to see whether and how the risks that lenders wish to mitigate could be addressed through the regulatory framework rather than via ad hoc arrangements that can differ from lender to lender. We expect that that the CLC have been in touch with lenders such as MPowered Mortgages as well as the BSA.
The firm that I work for is on the MPowered Mortgages conveyancing panel. I am dealing with MPowered Mortgages mortgage on a purchase. My borrower client is asking not to disclose an issue to MPowered Mortgages. What do I do in this conflict situation?
When a solicitor is acting for both MPowered Mortgages and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the MPowered Mortgages and it may well be prudent you to cease to act for the purchaser as well. You can not tell the MPowered Mortgages the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your MPowered Mortgages conveyancing panel status.
Our firm had their MPowered Mortgages panel membership revoked but we have not yet been given a reason as to why. I am completing a CQS application questionnaire what information do I need to put forward?
In the circumstances please explain on the form what action you have taken to find out the reasons behind cancellation of your MPowered Mortgages panel status. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender informing you as to why they reached this decision?
I am on the MPowered Mortgages conveyancing panel and due to complete a purchase within the next week. My file does not contain a Legal Charge for the client to sign. Who do I contact at MPowered Mortgages to get a duplicate Deed?
You should contact MPowered Mortgages to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates an express question for lenders to cite who to contact to obtain standard documents. MPowered Mortgages in their Part 2’s state:
Please remember to quote the firm’s MPowered Mortgages conveyancing panel number.

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Average number of days to register title including a charge in favour of MPowered Mortgages
This information relates to purchase only and not remortgages.
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2026 [no data]
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* Data aggregated from sources including COMPLETIONmonitor