New Street Mortgages Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by New Street Mortgages and to assist in remaining on the New Street Mortgages Conveyancing Panel.

New Street Mortgages Conveyancing Panel: Recently Asked Questions

Is it probable that New Street Mortgages will appoint a different solicitor on the New Street Mortgages conveyancing panel for a further advance during the lifetime of a mortgage?
Section 16.2.1 of Part 1 of the Handbook applicable to a solicitor on the New Street Mortgages conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.

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Why are Estate Agents using search tools to check if lawyers are on a lenders conveyancing panel?
Many estate agents are suffering if their clients start out on the buying process using a solicitor who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change lawyers.
What type of firms do building societies include on their Conveyancing Panels?
In the same way that there is a unique New Street Mortgages conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on the majority of approved panels including the New Street Mortgages conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Should I reference these Conditions ?
The key here is the caveat ‘more onerous’. You have to try and take an objective view as to whether the Terms relating to the New Street Mortgages conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before completing the answer.
Our firm had their New Street Mortgages panel membership suspended but we have not yet been given a reason as to why. I am completing a CQS renewal questionnaire what details should I report?
In this situation please explain on the application what action you have taken to find out the reasons behind cancellation of your New Street Mortgages panel status. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
I am on the New Street Mortgages conveyancing panel and scheduled to complete a purchase within the next few weeks. My papers do not include a Mortgage Deed for the client to sign. Who do I contact at New Street Mortgages to request substitute deeds?
You need to communicate with New Street Mortgages to obtain standard documents. The CML Handbook includes a specific section for banks to reveal who to contact to obtain standard documents. New Street Mortgages in their Part 2’s state:
Always remember to quote your New Street Mortgages solicitors panel number.

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Average number of days to register title including a charge in favour of New Street Mortgages
This information relates to purchase only and not remortgages.
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2025 [no data]
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* Data aggregated from sources including COMPLETIONmonitor