New Street Mortgages Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by New Street Mortgages and to assist in remaining on the New Street Mortgages Conveyancing Panel.

New Street Mortgages Solicitor Panel: Recently Asked Questions

Do New Street Mortgages or the CML run professional training Courses for the New Street Mortgages approved conveyancing panel in much the same way that the Law Society run cases for CQS firms?
The Council of Mortgage Lenders (or the BSA) do not involve themselves in training however they do provided a number of useful conveyancing related conferences which are attended by firms on the New Street Mortgages conveyancing panel. It is our intention to run specific lender focused seminars in the coming months including a webinar on New Street Mortgages’s Part 2 requirements. Law firms on the New Street Mortgages conveyancing panel will be invited. Further details will be made available as part of the LENDERmonitor Alerts.

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Is it possible that New Street Mortgages will appoint a different firm on the New Street Mortgages conveyancing panel for a further advance during the lifetime of a mortgage?
Paragraph 16.2.1 of the UK Finance Lenders’ Handbook relevant to a solicitor on the New Street Mortgages conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.
Who do building societies allow to be on their Conveyancing Panels?
In the same way that there is a unique New Street Mortgages conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
I have read a number of legal articles recently about firms being sued for non-compliance with Part 2 requirements . I am on the New Street Mortgages conveyancing panel can you tell me how Part 2 changes took place by New Street Mortgages during 2013?
During 2013, 0 sections of the UK Finance Lenders’ Handbook P2 were changed by New Street Mortgages. Some changes are more important than others but as a firm on the New Street Mortgages conveyancing panel you are of course obliged to comply with individual lender requirements, as set out in Part II of the UK Finance Lenders’ Handbook. Locktons have recently pointed out in an article that non-compliance with Part 2 requirements account for a number of high value claims, and it is therefore important to be aware of any particularly onerous terms that an individual lender may impose.

Remember: CML requirements are not guidelines; they are the lender client’s instructions.

I have been a qualified solicitor for nearly 30 years without a single claim against me and have been refused acceptance on the New Street Mortgages conveyancing panel with no explanation. Am I not entitled to to know why?
For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the New Street Mortgages conveyancing panel to see if you are entitled to a reason.
My firm has just been advised that it’s New Street Mortgages panel membership suspended but we have not yet been given an explanation yet. I am completing a CQS application questionnaire what information must I report?
In this situation please explain on the form what steps you have taken to find out the reasons behind cancellation of your New Street Mortgages panel status. In particular please provide details if you have received communications from the lender. E.G. before revocation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
I am on the New Street Mortgages conveyancing panel and scheduled to complete a purchase shortly. I dont have a Legal Charge for the client to execute. Who do I contact at New Street Mortgages to get a duplicate Deed?
You would be advised to get in touch with New Street Mortgages to obtain standard documents. The CML Handbook incorporates an explicit inquiry for lenders to establish who to contact to obtain standard documents. New Street Mortgages in their Part 2’s state:
It helps to quote the firm’s New Street Mortgages conveyancing panel reference.

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Average number of days to register title including a charge in favour of New Street Mortgages
This information relates to purchase only and not remortgages.
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2026 [no data]
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2023 [no data]
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* Data aggregated from sources including COMPLETIONmonitor