New Street Mortgages Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by New Street Mortgages and to assist in remaining on the New Street Mortgages Conveyancing Panel.

New Street Mortgages Solicitor Panel: Recently Asked Questions

I am on the New Street Mortgages conveyancing panel. Can I get an archived copy of a New Street Mortgages Part 2 from the CML?
The CML do not keep historic copies of P2 conditions pre-December 2010. The CML recommend you make a request of New Street Mortgages directly.

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Do New Street Mortgages or the Council of Mortgage Lenders run training Courses for the New Street Mortgages approved conveyancing panel in much the same way that the Law Society run cases for CQS firms?
No such training is arranged by the CML although they do arrange a number of useful conveyancing related conferences which are attended by firms on the New Street Mortgages conveyancing panel. It is our intention to run specific lender focused seminars in the near future including a webinar on New Street Mortgages’s Part 2 requirements. Practitioners on the New Street Mortgages conveyancing panel are welcome. Information about the webinar will be communicated as part of the LENDERmonitor P2 change Notifications.
Given my firm’s membership on the New Street Mortgages conveyancing panel how long am I expected to archive the complete conveyancing file?
The Council of Mortgage Lender requirements of New Street Mortgages are silent on this. Most lenders deal with the issue of file retention via their Terms of panel appointment where they generally provide that for evidential purposes, the firm must keep the file for a minimum six years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect New Street Mortgages’s interest. To be absolutely sure of New Street Mortgages requirements in this regard please check the Terms and Conditions of New Street Mortgages’s conveyancing panel acceptance.
What sort of information are Lenders such as New Street Mortgages are asking for when it comes to applying to be on their approved solicitor list?
Criteria differ from lender to lender. We do not hold specific requirements relating to the questions raised as part of the application to be on the New Street Mortgages conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • Whether the firm has ever accepted instructions in respect of property clubs and investment schemes
  • Structure of firm and, where applicable, its group
  • Number of lender conveyancing panels the firm is currently on
  • Whether any lender has ever made a claim against the firm’s PII cover
  • Whether the firm has ever applied for accreditation and the outcome of the application
  • Charge registration history
  • Full complaints history for each conveyancing solicitor
  • Whether the firm has ever knowingly accepted instructions on transactions involving Sale and Rent Back, Back to Back, Exchange and Delayed Completion and Lease Option, Below Market Value.
  • Firm name, address and contact details including all branches (including evidence of existence through risk-based physical visits and Google Streetview checks)
  • Number of partners per branch of the firm
  • I have been a solicitor for over 35 years enjoy an unblemished record and have been refused acceptance on the New Street Mortgages conveyancing panel with no explanation. Am I not entitled to a reason?
    For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the New Street Mortgages conveyancing panel to see if you are entitled to a reason.
    We had our New Street Mortgages panel membership revoked but we have not yet been given an explanation yet. I am completing a CQS renewal questionnaire what information should I report?
    In the circumstances please explain on the application what steps you have taken to find out the reasons behind cancellation of your New Street Mortgages panel membership. In particular please provide details if you have received communications from the lender. E.G. before revocation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
    Our practice is on the New Street Mortgages conveyancing panel and all set to complete a remortgage within the next week. My papers do not include a Mortgage Deed for the client to sign. Who do I contact at New Street Mortgages to obtain duplicate documents?
    You would be advised to communicate with New Street Mortgages to obtain standard documents. The The Council of Mortgage Lenders Handbook includes an express inquiry for banks to reveal who to contact to obtain standard documents. New Street Mortgages in their Part 2’s state:
    Don’t forget to disclose the firm’s New Street Mortgages solicitors panel number.

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    Average number of days to register title including a charge in favour of New Street Mortgages
    This information relates to purchase only and not remortgages.
    YearDays*
    2026 [no data]
    2025 [no data]
    2024 [no data]
    2023 [no data]
    2022 [no data]
    2021 [no data]
    * Data aggregated from sources including COMPLETIONmonitor