Pepper Money Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Pepper Money and to assist in remaining on the Pepper Money Conveyancing Panel.

Pepper Money Conveyancing Panel: Recently Asked Questions

Read More

my firm is on the Pepper Money conveyancing panel. Can I get an archived copy of a Pepper Money Part 2 from the CML?
The CML do not retain duplicates of P2 conditions Pre January 2011. We would recommend you contact Pepper Money directly.
Am I obliged, being on the Pepper Money conveyancing panel, to carry out a LMO4 search?
Pepper Money make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Please note that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Pepper Money are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the borrower.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Does your ROT and Ts and Cs cover this?

One search supplier lists over 72 conveyancing searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location call your search provider or call one of the leading search companies such as STL.

Theoretically Pepper Money could request or audit my files as I am on the Pepper Money conveyancing panel. What do I do if I receive such a request?
We can't comment specifically on Pepper Money. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the buyer client and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if she is in dispute with the lender she is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

My practice have never been on the Pepper Money conveyancing panel as well other banks. My clients, who are getting a mortgage with Pepper Money wish use my firms conveyancing services even though I am not on the Pepper Money panel. Is it fine for me to use a firm down the road to act for Pepper Money on mortgage aspect of the conveyancing?
Please tread carefully here as what you are suggesting may not be acceptable to the lender. It is possible that you (as a non-panel firm) or the mortgage applicant are not at liberty instruct a panel firm of your choice. An increasing amount of lenders are making it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender must appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancing firm. You also need to make the costs implications and potential for delay very clear to your client.
St Giles’ PII renewal form asks if my practice had been excluded from any lender panels in the last 12 months. I recently found out that the firm is no longer on the Pepper Money conveyancing panel? Is this likely to impact my PII cover?
The best placed professionals to answer this question are your insurance brokers. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Pepper Money solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
Our practice is on the Pepper Money conveyancing panel and all set to complete a remortgage within the next few weeks. My file does not contain a Legal Charge for the client to execute. Who do I contact at Pepper Money to request substitute deeds?
You need to contact Pepper Money to obtain standard documents. The CML Handbook incorporates an express section for lenders to set out who to contact to obtain standard documents. Pepper Money in their Part 2’s state:
You will need to quote your Pepper Money solicitors panel reference.

Find a Lawyer on the Pepper Money Conveyancing Panel

powered by LenderPanel

Average number of days to register title including a charge in favour of Pepper Money
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor