Looking for information about your firm's panel status?
Pepper Money Conveyancing Panel: Recently Asked Questions
Can my practice make a complaint to the CML about being suspended from the Pepper Money conveyancing panel?
The CML is not a regulator and therefore cannot advise on complaints against lenders. You can of course contact Lexsure to see if we can help.
Can you suggest any advice if we wish to appeal being removed from the
Pepper Money conveyancing panel?
Should you firm be removed from the
Pepper Money conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact
Pepper Money directly. (b) If there is an appeals process detailed on your letter you should follow the process.
In appealing a decision by Pepper Money, it may be useful to provide the following information:
- Full disclosure of your transaction history
- Your COMPLETIONmonitor reports, assuming you use the Lexsure software
- Your recent claims history
- comprehensive details of all employees in your firm and their position.
- Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
- Forward copy practising certificates, the firm's current professional indemnity policy and the firm’s accountant's certificate, summarising the % of the firm's gross fee income is generated from residential conveyancing transactions
On appeal some solicitors have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. Success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm is a ‘low risk’.
A long standing client of my firm is looking to purchase a detached house for £700,000 in Bristol with a mortgage over GBP 500k.
I am on the
Pepper Money conveyancing panel but do Pepper Money have a separate approved panel when a mortgage is above 400,000?
We only know of two or three banks that operate a separate approved solicitors panel where the mortgage advance is over a certain level.
You should nevertheless check directly with
Pepper Money. At one stage HSBC would only allow Sole
practitioners to act for them where the mortgage was below
£150,000. We are not sure if HSBC still operate such a condition. In
your case it is best to check with Pepper Money
My PI renewal application this year contained the following question: ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on the majority of bank panels including the
Pepper Money conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Am I supposed to mention these Terms ?
The concern here is if you are expect to enter into ‘more onerous’ conditions that than the Handbook obligations.
You have to try and take an objective view as to whether the Terms relating to the
Pepper Money conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before moving forward on this question.
St Giles’ PI Insurance renewal form enquires if my practice had been removed off any mortgage panels in the last year.
I recently found out that the firm is no longer on the
Pepper Money solicitor panel? Will that effect my PII cover?
The best placed professionals to answer this question are your insurance brokers.
The chances are that on the basis that you have not been removed for
fraud or negligence reasons that there will be little or no
impact. The main reason why a firm would be removed off of a lender
panel is due to low volume of conveyancing cases although there may be
a number of criteria for Pepper Money solicitor panel
membership. Please remember that it is always important that you
complete your insurance forms accurately.
I am on the
Pepper Money
conveyancing panel and scheduled to complete a purchase within the next few weeks. I dont have a Legal Charge for the client to execute.
Who do I contact at Pepper Money to request substitute deeds?
You need to get in touch with Pepper Money
to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates an express section for banks to cite who to contact to obtain standard documents.
Pepper Money in their Part 2’s state:
Always remember to quote the firm’s Pepper Money solicitors panel number.
Find a Lawyer on the Pepper Money Conveyancing Panel
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Average number of days to register title including a charge in favour of Pepper Money
This information relates to purchase only and not remortgages.
| Year | Days* |
|---|---|
| 2026 | [no data] |
| 2025 | [no data] |
| 2024 | [no data] |
| 2023 | [no data] |
| 2022 | [no data] |
| 2021 | [no data] |
* Data aggregated from sources including COMPLETIONmonitor
Other related topics:
- CQS policy templates and procedures for accredited Pepper Money Firms
- Draft Report on Title precedent for Pepper Money borrowers
- Draft Anti Money Laundering PolicyTemplate for Pepper Money panel firms to consider
- Dealing with Lender Policy Template panel for CQS accredited firms on the Pepper Money lender panel
- Buy-to-Let help for Pepper Money
- Consent-to-Let help for Pepper Money
- Contractor Mortgages with Pepper Money
