Pepper Money Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Pepper Money and to assist in remaining on the Pepper Money Conveyancing Panel.

Pepper Money Conveyancing Panel: Recently Asked Questions

Can a firm submit a complaint to the Council of Mortgage Lenders about being excluded from the Pepper Money conveyancing panel?
The Council of Mortgage Lenders is not a regulator and therefore cannot advise on complaints against lenders. You can of course contact Lexsure to see if we can assist.

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Am I obliged, being on the Pepper Money conveyancing panel, to carry out a LMO4 search?
Pepper Money make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Please note that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Pepper Money are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the borrower.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Does your ROT and Ts and Cs cover this?

One search provider lists over 72 property searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location call your search provider or call one of the leading search companies such as Searches UK.

Do you have any idea what Lenders such as Pepper Money are asking for when it comes to applying to be on their approved solicitor list?
Although not necessarily published, lenders have varying criteria . We do not hold specific requirements relating to the questions raised as part of the application to be on the Pepper Money conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • Automated alerting to inform lenders when there is a fundamental change to the firm (e.g. change of ownership)
  • List of all those who can sign off the Certificate Of Title
  • Whether the firm has ever knowingly accepted instructions on transactions involving Sale and Rent Back, Back to Back, Exchange and Delayed Completion and Lease Option, Below Market Value.
  • PII Cover details, including, if relevant, whether the firm is or has been in the assigned risks pool and structure of cover – basic
  • List of all those staff who work within the conveyancing team
  • Areas of Law covered by the firm
  • Full career history for each solicitor including admission date to the relevant Law Society
  • Full disciplinary history for each licensed conveyancer
  • Full disciplinary history for each conveyancing solicitor
  • Full career history for each licensed conveyancer including registration date with Council of Licensed Conveyancers
  • I have been a sole practitioner for over 20 years enjoy an unblemished record and have been refused acceptance on the Pepper Money conveyancing panel with no explanation. Am I not entitled to to know why?
    For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the Pepper Money conveyancing panel to see if you are entitled to a reason.
    Do publish figures exists regarding the Pepper Money conveyancing panel size as well as the number of conveyancing firms dismissed each quarter?
    With banks and conveyancing firms working so closely together it is surprising that there has not been much call for the introduction of a bit of transparency regarding not just the figures for the Pepper Money conveyancing panel but for all lender panel listings
    JLT’s PII renewal form asks if my firm had been removed off any mortgage panels in the last year. I just found out that the practice is no longer on the Pepper Money solicitor panel? Will that impact my PII cover?
    Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Pepper Money solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
    Our practice is on the Pepper Money conveyancing panel and all set to complete a remortgage within the next few weeks. My file does not contain a Mortgage Deed for the client to sign. Who do I contact at Pepper Money to get a duplicate Deed?
    You need to contact Pepper Money to obtain standard documents. The CML Handbook has an individual question for lenders to enumerate who to contact to obtain standard documents. Pepper Money in their Part 2’s state:
    It helps to disclose the firm’s Pepper Money conveyancing panel number.

    Find a Lawyer on the Pepper Money Conveyancing Panel

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    Average number of days to register title including a charge in favour of Pepper Money
    This information relates to purchase only and not remortgages.
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    * Data aggregated from sources including COMPLETIONmonitor