Pepper Money Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Pepper Money and to assist in remaining on the Pepper Money Conveyancing Panel.

Pepper Money Solicitor Panel: Recently Asked Questions

my firm is on the Pepper Money conveyancing panel. Can I get an archived copy of a Pepper Money Part 2 from the CML?
The Council of Mortgage Lenders do not maintain data sets of P2 conditions pre-December 2010. We would advise that you contact Pepper Money directly.

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Are the CML planning on creating a searchable register search tool with a view to list practices on the Pepper Money conveyancing panel?
We are not aware of any intention on the part of the CML to develop such a tool.
What obligations do I have, being on the Pepper Money conveyancing panel, to carry out a Cancel Search?
Pepper Money make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Remember that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Pepper Money are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the borrower.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Does your ROT and Ts and Cs cover this?

One search supplier lists over 65 property searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location contact your search provider or call one of the leading search companies such as STL.

My firm is not on the Pepper Money conveyancing panel as well other banks. My clients, who have applied for a mortgage with Pepper Money would still like to instruct me even though I am not on the Pepper Money panel. Am I doing anything wrong is suggesting to my client that they use a firm down the road to act for Pepper Money on mortgage aspect of the conveyancing?
Please tread carefully here as what you are proposing may not be acceptable to the mortgage company. It is possible that you (as a non-panel firm) or the mortgage applicant are not at liberty instruct a panel firm of your choice. An increasing amount of lenders are making it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender will appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancing firm. You also need to make the costs implications and potential for delay very clear to your client.
My lawyers pass me the odd LENDERmonitor notification but I don't see that many important changes. For example, Fortunately my practice on the Pepper Money conveyancing panel and get an alerts simply telling me a change of address. Does that matter?
It is important that you take note of such changes because sending a communication or deeds to the wrong address can cause delays that might not only affect your borrower client but also affect your ability to remain on the Pepper Money solicitor panel. Lets say that Pepper Money change their requirements as to where their panel firm send the deeds. Do you update the details in your CMS? Do you make a note? Is this information passed on to secretaries and assistants? By virtue of your COT Pepper Money you are giving assurances that you will send the relevant documents within 10 days of receiving the TID. Leaving to one side whether you are in breach of an undertaking in sending it to the wrong address, you run the risk of Pepper Money suspending you off the panel because they are not receiving the deeds in accordance with the COT. It will not be a valid excuse to say that you sent it to their old address.
Prime Professional’s PII renewal form questions if my firm had been removed off any mortgage panels in the last year. I recently became aware that the practice is no longer on the Pepper Money conveyancing panel? Is this likely to impact my PII cover?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Pepper Money solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
I am on the Pepper Money conveyancing panel and all set to complete a purchase shortly. I can not locate a Mortgage Deed for the client to execute. Who do I contact at Pepper Money to obtain duplicate documents?
You would be advised to get in touch with Pepper Money to obtain standard documents. The CML Handbook incorporates an express inquiry for lenders to set out who to contact to obtain standard documents. Pepper Money in their Part 2’s state:
Always remember to quote your Pepper Money solicitors panel reference.

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Average number of days to register title including a charge in favour of Pepper Money
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor