Pepper Money Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Pepper Money and to assist in remaining on the Pepper Money Conveyancing Panel.

Pepper Money Conveyancing Panel: Recently Asked Questions

Can a practice make a complaint to the Council of Mortgage Lenders about being excluded from the Pepper Money conveyancing panel?
The Council of Mortgage Lenders is not a regulator and therefore do not advise on complaints against lenders. You can of course contact Lexsure to see if we can help.

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Does the fact that my firm has signed up to Alerts via this site assist in my application to join the Pepper Money conveyancing panel?
The criteria to join the Pepper Money conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.
Do you have any idea what Lenders such as Pepper Money are asking for when it comes to applying to be on their approved solicitor list?
Although not necessarily published, lenders have varying criteria . We do not hold specific requirements relating to the questions raised as part of the application to be on the Pepper Money conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • Full career history for each solicitor including admission date to the relevant Law Society
  • Full disciplinary history for each conveyancing solicitor
  • Areas of Law covered by the firm
  • List of all those staff who work within the conveyancing team
  • Whether the firm has ever knowingly accepted instructions on transactions involving Sale and Rent Back, Back to Back, Exchange and Delayed Completion and Lease Option, Below Market Value.
  • Full career history for each licensed conveyancer including registration date with Council of Licensed Conveyancers
  • top-up split and history of any refusals
  • Full disciplinary history for each licensed conveyancer
  • List of all those who can sign off the Certificate Of Title
  • Automated alerting to inform lenders when there is a fundamental change to the firm (e.g. change of management)
  • I read the occasional LENDERmonitor email but I don't see that many important changes. By way of illustration, I am on the Pepper Money conveyancing panel and get an alerts only advising of a change of address. Why is that of any relevance?
    Yes it does matter because sending a communication or deeds to the wrong address can cause delays that might not only affect your borrower client but also affect your ability to remain on the Pepper Money solicitor panel. Lets say that Pepper Money change their requirements as to where their panel firm send the deeds. Do you update the details in your CMS? Is this recorded anywhere? Is this communicated to the staff? By virtue of your COT Pepper Money you are giving assurances that you will send the deeds within 10 days of receiving the TID. Leaving to one side whether you are technically breaching an undertaking in sending it to the wrong address, you run the risk of Pepper Money suspending you off the panel because they are not receiving the deeds in accordance with the COT. It will not be a valid excuse to say that you sent it to an out of date postal address or DX details.
    Are figures published revealing the Pepper Money conveyancing panel size and the number of conveyancing firms removed from their panel each year?
    With banks and property lawyers working so closely together it is surprising that there has not been much call for the introduction of a bit of transparency regarding not just the figures for the Pepper Money conveyancing panel but for all mortgage panel listings
    Lockton’s PII renewal form asks if my practice had been removed off any mortgage panels in the last year. I just became aware that the practice is no longer on the Pepper Money conveyancing panel? Will that effect my PII premium?
    The best placed professionals to answer this question are your insurance brokers. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Pepper Money solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
    My firm is listed on the Pepper Money conveyancing panel and scheduled to complete a purchase within the next week. I dont have a Legal Charge for the client to sign. Who do I contact at Pepper Money to get a duplicate Deed?
    You would be advised to communicate with Pepper Money to obtain standard documents. The CML Handbook contains an individual question for banks to set out who to contact to obtain standard documents. Pepper Money in their Part 2’s state:
    Don’t forget to quote your Pepper Money solicitors panel reference.

    Find a Lawyer on the Pepper Money Conveyancing Panel

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    Average number of days to register title including a charge in favour of Pepper Money
    This information relates to purchase only and not remortgages.
    YearDays*
    2025 [no data]
    2024 [no data]
    2023 [no data]
    2022 [no data]
    2021 [no data]
    2020 [no data]
    * Data aggregated from sources including COMPLETIONmonitor