Secure Trust Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Secure Trust Bank and to assist in remaining on the Secure Trust Bank Conveyancing Panel.

Secure Trust Bank Conveyancing Panel: Recently Asked Questions

Is it probable that Secure Trust Bank will instruct another firm on the Secure Trust Bank conveyancing panel for a further advance during the lifetime of a mortgage?
Section 16.2.1 of Part 1 of the Handbook applicable to a solicitor on the Secure Trust Bank conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.

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I understand that Secure Trust Bank could request or audit my files as I am on the Secure Trust Bank conveyancing panel. Are there any confidentiality issues that I need to consider first?
We can't comment specifically on Secure Trust Bank. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the borrower and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if she is in dispute with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

What type of firms do building societies include on their Conveyancing Panels?
In the same way that there is a unique Secure Trust Bank conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on a number of approved panels including the Secure Trust Bank conveyancing panel. We have Terms and Conditions of appointment which we are duty bound to comply with. Am I supposed to mention these Conditions ?
The concern here is if you are expect to enter into ‘more onerous’ conditions that than the Handbook obligations. You have to try and take an objective view as to whether the Terms relating to the Secure Trust Bank conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before completing the answer.
In conducting leasehold conveyancing do Secure Trust Bank panel solicitors have to examine whether there is an absentee landlord?
On the basis that your practice in is on the Secure Trust Bank conveyancing panel and you are representing them in relation to a leasehold property, you must report to them if it becomes apparent that the landlord is either absent or insolvent. If Secure Trust Bank are to lend, they may require indemnity insurance. In any event,you will need to check Secure Trust Bank’s specific requirements. Notwithstanding whether Secure Trust Bank will lend in such circumstances you still need to advise the borrower (unless you are acting for Secure Trust Bank alone) as to the risks of buying a property with an insolvent or absentee landlord.
St Giles’ PII renewal form asks if my practice had been excluded from any lender panels in the last 12 months. I recently became aware that the firm is no longer on the Secure Trust Bank conveyancing panel? Will that impact my insurance?
The best placed professionals to answer this question are your insurance brokers. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Secure Trust Bank solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
Our practice is on the Secure Trust Bank conveyancing panel and due to complete a remortgage shortly. My file does not contain a Mortgage Deed for the client to sign. Who do I contact at Secure Trust Bank to request substitute deeds?
You would be advised to communicate with Secure Trust Bank to obtain standard documents. The The Council of Mortgage Lenders Handbook has a specific question for lenders to establish who to contact to obtain standard documents. Secure Trust Bank in their Part 2’s state:
Don’t forget to quote your Secure Trust Bank solicitors panel reference.

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Average number of days to register title including a charge in favour of Secure Trust Bank
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor