Secure Trust Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Secure Trust Bank and to assist in remaining on the Secure Trust Bank Conveyancing Panel.

Secure Trust Bank Conveyancing Panel: Recently Asked Questions

Can a firm submit a complaint to the CML about being suspended from the Secure Trust Bank conveyancing panel?
The CML is not a regulator and therefore cannot investigate complaints against lenders. You can of course contact Lexsure to see if we can help.

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Will the fact that my firm receives LENDERmonitor Alerts help in my application to join the Secure Trust Bank solicitor panel?
The requirements to join the Secure Trust Bank conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.
What type of firms do building societies include on their Conveyancing Panels?
In the same way that there is a unique Secure Trust Bank conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
My firm is on the Secure Trust Bank conveyancing panel. I am dealing with Secure Trust Bank mortgage on a purchase. My borrower client is asking not to disclose an issue to Secure Trust Bank. What do I do in this conflict situation?
When a solicitor is acting for both Secure Trust Bank and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the Secure Trust Bank and it may well be prudent you to cease to act for the purchaser as well. You can not tell the Secure Trust Bank the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your Secure Trust Bank conveyancing panel status.
St Giles’ PI Insurance renewal form enquires if my firm had been excluded from any bank panels in the last 12 months. I recently found out that the practice is no longer on the Secure Trust Bank conveyancing panel? Will that impact my PII cover?
The best placed professionals to answer this question are your insurance brokers. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Secure Trust Bank solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
My firm is listed on the Secure Trust Bank conveyancing panel and all set to complete a remortgage within the next week. I can not locate a Mortgage Deed for the client to sign. Who do I contact at Secure Trust Bank to obtain duplicate documents?
You need to get in touch with Secure Trust Bank to obtain standard documents. The CML Handbook contains an individual inquiry for lenders to reveal who to contact to obtain standard documents. Secure Trust Bank in their Part 2’s state:
You will need to quote the firm’s Secure Trust Bank conveyancing panel reference.

Find a Lawyer on the Secure Trust Bank Conveyancing Panel

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Average number of days to register title including a charge in favour of Secure Trust Bank
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor