Secure Trust Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Secure Trust Bank and to assist in remaining on the Secure Trust Bank Conveyancing Panel.

Secure Trust Bank Solicitor Panel: Recently Asked Questions

Is it probable that Secure Trust Bank will select a different lawyer on the Secure Trust Bank conveyancing panel for a further advance during the lifetime of a mortgage?
Section 16.2.1 of the UK Finance Lenders’ Handbook relevant to a solicitor on the Secure Trust Bank conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.

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Is it true that the Law Society has recommended that firms check their status on the Secure Trust Bank conveyancing panel?
The Scottish Law Society has suggested that solicitors should check their lender panel status prior to accepting client instructions to act. The advice is lender-agnostic as it does not relate specifically to solicitors on the Secure Trust Bank conveyancing panel. The suggestion arises from the practice of a number of mortgage lenders who remove solicitors from their panels without prior notice as part of their panel management system, which can lead to some solicitors discovering this only once instructed. This is sensible advice as a client finding out midway through a transaction that their lawyer is not on the approved lender panel is very frustrating and can lead to complaints. Many online consumer forums contain posts where someone is complaining about finding that their lawyer is not on a lender conveyancing panel. Such forums include moneysavingexpert.com
What sort of information are Lenders such as Secure Trust Bank are asking for when it comes to applying to be on their approved conveyancing panel?
Although not necessarily published, lenders have varying criteria . We do not hold specific requirements relating to the questions raised as part of the application to be on the Secure Trust Bank conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • purchase and remortgage)
  • Summary of annual accounts
  • Full career history for each solicitor including admission date to the relevant Law Society
  • Structure of firm and, where applicable, its group
  • Charge registration history
  • List of all those who fund the firm, including non-lawyers if applicable
  • Firm name, address and contact details including all branches (including evidence of existence through risk-based physical visits and Google Streetview checks)
  • List of all Licensed Conveyancers within firm
  • Full disciplinary history for each licensed conveyancer
  • Number of lender conveyancing panels the firm is currently on
  • As the nominated Compliance Officer for Legal Practice what do I need to consider in terms of disclosures to the SRA if my firm is suspended off the Secure Trust Bank conveyancing panel?
    What you should do largely depends on the reason that your firm has been removed off the Secure Trust Bank conveyancing panel. The top 3 reasons are as follows:
    1. lack of transactions
    2. the lawyer is a sole practitioner
    3. as part of the HSBC panel reduction.
    In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the COLP you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Secure Trust Bank conveyancing panel.
    Were are a Hendon-based firm on the Secure Trust Bank conveyancing panel. How can we advertise our practice as carrying out conveyancing in Hendon who can act for the borrower and Secure Trust Bank?
    15 people attempt to locate a property lawyer on the Secure Trust Bank panel every 4 weeks in Hendon. The lenderpanel directory service team who will show you how your firm can be identified by those searching for conveyancing in Hendon.
    Marsh’s PII renewal form enquires if my practice had been removed off any lender panels in the last 12 months. I recently found out that the firm is no longer on the Secure Trust Bank solicitor panel? Will that impact my PII premium?
    Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Secure Trust Bank solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
    My firm is listed on the Secure Trust Bank conveyancing panel and due to complete a purchase shortly. My file does not contain a Mortgage Deed for the client to sign. Who do I contact at Secure Trust Bank to obtain duplicate documents?
    You should communicate with Secure Trust Bank to obtain standard documents. The CML Handbook incorporates an individual section for banks to enumerate who to contact to obtain standard documents. Secure Trust Bank in their Part 2’s state:
    It is likely that you will need to disclose the firm’s Secure Trust Bank solicitors panel reference.

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    Average number of days to register title including a charge in favour of Secure Trust Bank
    This information relates to purchase only and not remortgages.
    YearDays*
    2025 [no data]
    2024 [no data]
    2023 [no data]
    2022 [no data]
    2021 [no data]
    2020 [no data]
    * Data aggregated from sources including COMPLETIONmonitor