Together Personal Finance Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Together Personal Finance and to assist in remaining on the Together Personal Finance Conveyancing Panel.

Together Personal Finance Conveyancing Panel: Recently Asked Questions

Does the fact that my firm has signed up to LENDERmonitor Alerts assist in my application to join the Together Personal Finance solicitor panel?
The criteria to join the Together Personal Finance conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.

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Am I obliged, being on the Together Personal Finance conveyancing panel, to carry out a Lawyer Checker Search, an HS2 search?
Together Personal Finance make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Please note that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Together Personal Finance are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the client.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Does your ROT and Ts and Cs cover this?

A leading search supplier lists over 70 conveyancing searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location call your search provider or call one of the leading search companies such as Searchflow.

I understand that Together Personal Finance could request or audit my files as I am on the Together Personal Finance conveyancing panel. How should I respond in the event of such a demand?
We can't comment specifically on Together Personal Finance. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the borrower and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if he is in dispute with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

My practice have never been on the Together Personal Finance conveyancing panel as well other lenders. My clients, who have applied for a mortgage with Together Personal Finance still want me to act for them even though I am not on the Together Personal Finance panel. Am I doing anything wrong is suggesting to my client that they use a firm down the road to act for Together Personal Finance on mortgage aspect of the conveyancing?
Please tread carefully here as what you are suggesting may not be acceptable to the lender. It is possible that you (as a non-panel firm) or the mortgage applicant are not entitled instruct a panel firm of your choice. Lenders such as Nationwide BS make it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender must appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancer. You also need to make the costs implications and potential for delay very clear to your client.
The firm that I work for is on the Together Personal Finance conveyancing panel. I am dealing with Together Personal Finance mortgage on a purchase. My borrower client is asking not to disclose an issue to Together Personal Finance. What do I do in this conflict situation?
When a solicitor is acting for both Together Personal Finance and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the Together Personal Finance and it may well be prudent you to cease to act for the purchaser as well. You can not tell the Together Personal Finance the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your Together Personal Finance conveyancing panel status.
We had our Together Personal Finance panel membership terminated but we have not yet been given an explanation yet. I am completing a CQS application form what information should I put forward?
In this situation please clarify on the application what action you have taken to find out the reasons behind cancellation of your Together Personal Finance panel membership. In particular please provide details if you have received communications from the lender. E.G. before termination of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
I am on the Together Personal Finance conveyancing panel and scheduled to complete a purchase within the next few weeks. My file does not contain a Legal Charge for the client to sign. Who do I contact at Together Personal Finance to obtain duplicate documents?
You would be advised to contact Together Personal Finance to obtain standard documents. The CML Handbook contains an individual inquiry for banks to set out who to contact to obtain standard documents. Together Personal Finance in their Part 2’s state:
Please remember to quote your Together Personal Finance solicitors panel reference.

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Average number of days to register title including a charge in favour of Together Personal Finance
This information relates to purchase only and not remortgages.
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2025 [no data]
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2022 [no data]
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2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor