Together Personal Finance Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Together Personal Finance and to assist in remaining on the Together Personal Finance Conveyancing Panel.

Together Personal Finance Solicitor Panel: Recently Asked Questions

Given my firm’s membership on the Together Personal Finance conveyancing panel how long am I expected to archive the original conveyancing file?
The CML Part II requirements of Together Personal Finance are silent on this. Most mortgage companies address the issue of file retention via their Terms and Conditions where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Together Personal Finance’s interest. To be absolutely sure of Together Personal Finance requirements in this regard please check the Terms and Conditions of Together Personal Finance’s conveyancing panel membership.

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A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Together Personal Finance and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as Together Personal Finance face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

Together Personal Finance and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

I recently attended a seminar arranged via my PI broker where it was mentioned that solicitors are being sued for non-compliance with Part 2 requirements . I am on the Together Personal Finance conveyancing panel can you tell me how Part 2 changes took place by Together Personal Finance during 2013?
During 2013, 0 sections of the UK Finance Lenders’ Handbook P2 were changed by Together Personal Finance. Some changes are more important than others but as a firm on the Together Personal Finance conveyancing panel you are of course obliged to comply with individual lender requirements, as set out in Part II of the UK Finance Lenders’ Handbook. Locktons have recently pointed out in an article that non-compliance with Part 2 requirements account for a number of high value claims, and it is therefore important to be aware of any particularly onerous terms that an individual lender may impose.

Remember: CML requirements are not guidelines; they are the lender client’s instructions.

I seldom receive a copy of a lender valuation any more. Does the extent of my Together Personal Finance conveyancing panel obligations extend to checking the valuation details where I am acting on a purchase with Together Personal Finance as the Mortgagee?
There are various requirements you need to follow if you wish to comply with your lender client’s instructions as set out in the UK Finance Lenders’ Handbook. First, You must take reasonable steps to verify that there are no discrepancies between the description of the property as valued and the title and other documents which a reasonably competent conveyancer should obtain, and, if there are, you must tell Together Personal Finance immediately. (II) You should take reasonable steps to verify that the assumptions stated by the valuer about the title (for example, its tenure, easements, boundaries and restrictions on its use) in the valuation and as stated in Together Personal Finance’s mortgage offer are correct. If they are not, please let Together Personal Finance know as soon as possible as it will be necessary for Together Personal Finance to check with the valuer whether the valuation needs to be revised. Together Personal Finance conveyancing panel solicitors are not expected to assume the role of valuer. Together Personal Finance are simply trying to ensure that the valuer has valued the property based on correct information. (c) Together Personal Finance recommend that you should advise the borrower that there may be defects in the property which are not revealed by the inspection carried out by their valuer and there may be omissions or inaccuracies in the report which do not matter to them as a lender but which would matter to the borrower. Together Personal Finance recommend that, if we send a copy of a valuation report that Together Personal Finance have obtained, you should also advise the borrower that the borrower should not rely on the report in deciding whether to proceed with the purchase and that he obtains his own more detailed report on the condition and value of the property, based on a fuller inspection such as a homebuyers report or structural survey. If you do not receive a copy of the valuation you can always ask for a copy of one from Together Personal Finance or the borrower. You still need to comply with the UK Finance Lenders’ Handbook Requirement relating to valuation reports even if you don't receive one directly. Failure to comply not only runs the risk of facing a claim by the lender but also being removed from the Together Personal Finance conveyancing panel
My lawyers pass me the odd LENDERmonitor notification but I seldom see significant changes. For example, Fortunately my practice on the Together Personal Finance conveyancing panel and get an alerts simply telling me a change of address. Does that matter?
It is important that you take note of such changes because sending a communication or deeds to the wrong address can cause delays that might not only affect your borrower client but also impact your chances of staying on the Together Personal Finance solicitor panel. Lets say that Together Personal Finance change their requirements as to where the post completion documents should be sent. Do you change the details in your case management system? Is this recorded anywhere? Is this communicated to the staff? In your Certificate of Title to Together Personal Finance you are giving assurances that you will forward the relevant documents within 10 days of receiving the TID. Leaving to one side whether you are in breach of an undertaking in sending it to the wrong address, you run the risk of Together Personal Finance suspending you off the panel because they are not receiving the deeds in accordance with the COT. It will not be a valid excuse to say that you sent it to an address that is no longer valid.
We had our Together Personal Finance panel membership suspended but we have not yet been given an explanation yet. I am completing a CQS renewal form what information should I report?
In this situation please explain on the application what action you have taken to find out the reasons behind cancellation of your Together Personal Finance panel membership. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
My firm is listed on the Together Personal Finance conveyancing panel and due to complete a remortgage shortly. I dont have a Mortgage Deed for the client to sign. Who do I contact at Together Personal Finance to request substitute deeds?
You need to contact Together Personal Finance to obtain standard documents. The The Council of Mortgage Lenders Handbook contains an express inquiry for banks to reveal who to contact to obtain standard documents. Together Personal Finance in their Part 2’s state:
It helps to quote your Together Personal Finance solicitors panel reference.

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Average number of days to register title including a charge in favour of Together Personal Finance
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor