Vida Homeloans Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Vida Homeloans and to assist in remaining on the Vida Homeloans Conveyancing Panel.

Vida Homeloans Solicitor Panel: Recently Asked Questions

A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Vida Homeloans and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as Vida Homeloans face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

Vida Homeloans and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

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Given that I am the Compliance Officer for Legal Practice what do I need to consider in terms of disclosures to the SRA if my firm is removed off the Vida Homeloans solicitor panel?
What you should do largely depends on the reason that your firm has been removed off the Vida Homeloans conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the COLP you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Vida Homeloans conveyancing panel.
My PI renewal application this year contained the following question: ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on the majority of bank panels including the Vida Homeloans conveyancing panel. We have Terms and Conditions of appointment which we are duty bound to comply with. Am I supposed to mention these Terms ?
The concern here is if you are expect to enter into ‘more onerous’ conditions that than the Handbook obligations. You have to try and take an objective view as to whether the Terms relating to the Vida Homeloans conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before moving forward on this question.
My firm is on the Vida Homeloans conveyancing panel. I am dealing with Vida Homeloans mortgage on a purchase. My borrower client is asking not to disclose an issue to Vida Homeloans. What do I do in this conflict situation?
When a solicitor is acting for both Vida Homeloans and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the Vida Homeloans and it may well be prudent you to cease to act for the purchaser as well. You can not tell the Vida Homeloans the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your Vida Homeloans conveyancing panel status.
We are acting for a seller of a property and we have just received an email from the buyers solicitors who are not on the Vida Homeloans conveyancing panel requesting that we undertake to send certain post-completion documents to a law firm on the approved solicitor list for Vida Homeloans. We have not come accross this before. Do we give the undertaking?
You will be aware of the trend in recent years for lenders such as Vida Homeloans to take a much more pro-active approach in relation to the management and make up of their conveyancer panels. The knock on effect of this is that it is more likely that there will be a higher number of cases where a conveyancer is not on the Vida Homeloans panel. The situation that you find yourself in is where your client’s purchaser has his/her own lawyer and Vida Homeloans have appointed a separate lawyer to act on their behalf where the new CML Part 3 requirements apply. Section 11.1 of the UK Finance Lenders’ Handbook Part 3 requires Vida Homeloans’s panel solicitor to ‘ ...transfer the mortgage advance directly to the Seller’s conveyancer. The Seller’s conveyancer must be required to hold the mortgage advance on the terms of the required undertaking. The example borrower’s conveyancer’s undertaking letter includes a specific example of the seller’s undertaking’. You should expect to be advised to received the mortgage advance directly from the conveyancing solicitors for Vida Homeloans. You will no doubt be required to undertake directly to Vida Homeloans’s solicitors to discharge any charges secured on the property and to send directly to them the executed transfer and any other documents required to enable us to effect registration. Please remember to carefully consider undertakings in accordance with your firm’s protocol and record them in your undertakings logg. Please remember that as well as this breach of this undertaking having regulatory and compliance implications it’s breach could also result in your firm being removed off the Vida Homeloans conveyancing panel.
Prime Professional’s PI Insurance renewal form asks if my practice had been removed off any bank panels in the last year. I just became aware that the practice is no longer on the Vida Homeloans solicitor panel? Is this likely to impact my PII premium?
The best placed professionals to answer this question are your insurance brokers. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Vida Homeloans solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
My firm is listed on the Vida Homeloans conveyancing panel and all set to complete a remortgage within the next few weeks. I dont have a Mortgage Deed for the client to execute. Who do I contact at Vida Homeloans to get a duplicate Deed?
You should contact Vida Homeloans to obtain standard documents. The The Council of Mortgage Lenders Handbook has an explicit section for banks to cite who to contact to obtain standard documents. Vida Homeloans in their Part 2’s state:
Please remember to disclose the firm’s Vida Homeloans conveyancing panel reference.

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Average number of days to register title including a charge in favour of Vida Homeloans
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor