Whistletree Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Whistletree and to assist in remaining on the Whistletree Conveyancing Panel.

Whistletree Conveyancing Panel: Recently Asked Questions

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Whistletree wants me to act for them alone on a residential conveyancing transaction , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Whistletree conveyancing panel) How does this operate and are there different instructions from Whistletree in this situation?
The Council of Mortgage Lenders, together with Whistletree and other members created a standard set of instructions where a solicitor is representing a lender such as Whistletree alone in a residential conveyancing matter. These requirements are contained at Part 3 of the UK Finance Lenders’ Handbook and are to be read together with Parts 1 & 2. The CML have published an example requirements letter to the borrower’s conveyancing solicitor for use by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel conveyancer.
Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the Whistletree conveyancing panel?
In order to be on the Whistletree conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Whistletree) are as follows:
  • To be responsible for the reconstitution of the title deeds (whether the title is registered or unregistered, at your own cost), where any deeds in your possession, or were last known to be in your possession, go missing.
  • You have the consent of all borrowers to apply for the deeds, before making any request for deeds. We will accept your request for deeds on the understanding that you have obtained such consent. If this is not the case then you should advise our Deeds Services Department in writing when you make your request
  • Without prejudice to your obligation to comply in full with the Safeguards provisions in the CML Lenders’ Handbook, to report to us as soon as possible any suspicion that you have about the genuineness of any transaction in any respect.
  • To notify us in writing of any change in your details as held on our records for example, change of address, telephone number, document exchange number email address. Notification must be given to us at least 10 days before the change will be effective.
  • If you are a sole practitioner, to arrange for appropriate locum cover from our panel where necessary. Your locum must be a member of the Conveyancing panel.
What type of firms do building societies include on their Conveyancing Panels?
In the same way that there is a unique Whistletree conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
Where can I find the Whistletree conveyancing panel obligations or Transfer of Equity Conveyancing?
Whistletree approved panel lawyers have to comply with the UK Finance Lenders’ Handbook instructions relating to Transfer of Equity. These are set out in Section 16.3. First, your firm must approve the form of Transfer of Equity (which should be in the Land Registry's standard form) and, if Whistletree require, the deed of covenant on their behalf. You will need to check Whistletree CML Part 2 conditions to see if Whistletree have standard forms of transfer and deed of covenant. Please note that this requirement can change from one transaction to another so do check! Second,When drafting or approving a transfer, you should bear in mind that: although the transfer should state that it is subject to the mortgage (identified by date and parties), it need give no details of the terms of the mortgage; the transfer need not state the amount of the mortgage debt. If it does, the figure should include both principal and interest at the date of completion, which you must check ; there should be no statement that all interest has been paid to date. Further obligations are set out in the UK Finance Lenders’ Handbook which have to be followed by all firms on the Whistletree conveyancing panel
Our membership of the Whistletree conveyancing panel was revoked but was reinstated on appeal, do I need to include this information on my application for CQS accreditation?
We would recommend that you provide details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not adversely impact your firm’s application but gives the CQS team a complete picture of what has gone on.
I am on the Whistletree conveyancing panel and all set to complete a purchase within the next week. My papers do not include a Legal Charge for the client to execute. Who do I contact at Whistletree to get a duplicate Deed?
You should contact Whistletree to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates an express section for lenders to enumerate who to contact to obtain standard documents. Whistletree in their Part 2’s state:
Please remember to quote your Whistletree conveyancing panel number.

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Average number of days to register title including a charge in favour of Whistletree
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor