Zephyr Mortgages Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Zephyr Mortgages and to assist in remaining on the Zephyr Mortgages Conveyancing Panel.

Zephyr Mortgages Solicitor Panel: Recently Asked Questions

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Do you have any idea what Lenders such as Zephyr Mortgages are asking for when it comes to applying to be on their approved solicitor list?
Criteria differ from lender to lender. We do not hold specific requirements relating to the questions raised as part of the application to be on the Zephyr Mortgages conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • List of fee-earners who are foreign qualified
  • Areas of Law covered by the firm
  • Details of any accreditation e.g. Lexcel or
  • Full career history for each solicitor including admission date to the relevant Law Society
  • Full disciplinary history for each licensed conveyancer
  • Full complaints history for each conveyancing solicitor
  • Charge registration history
  • conveyancer client account(s) details
  • Firm name, address and contact details including all branches (including evidence of existence through risk-based physical visits and Google Streetview checks)
  • SRA or equivalent regulator registration number where applicable
  • In my capacity as COLP for my firm should I be thinking about SRA Handbook implications if my firm is suspended off the Zephyr Mortgages solicitor panel?
    The answer to this question really depends on the reason that your firm has been removed off the Zephyr Mortgages conveyancing panel. The top 3 reasons are as follows:
    1. lack of transactions
    2. the lawyer is a sole practitioner
    3. as part of the HSBC panel reduction.
    In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the COLP you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Zephyr Mortgages conveyancing panel.
    I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on a number of lender panels including the Zephyr Mortgages conveyancing panel. We have Terms and Conditions of appointment which we are duty bound to comply with. Am I supposed to mention these Conditions ?
    The key here is the caveat ‘more onerous’. You have to try and take an objective view as to whether the Terms relating to the Zephyr Mortgages conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before moving forward on this question.
    I am a partner in a CQS firm on the Zephyr Mortgages conveyancing panel. How can we advertise our practice as carrying out conveyancing in Hendon who can act for the borrower and Zephyr Mortgages?
    5 consumers attempt to locate a solicitor on the Zephyr Mortgages panel on a monthly basis in Hendon. Feel free to contact the Lexsure team who will tell how your firm can be identified by those searching for conveyancing in Hendon.
    Will CQS membership guarantee my firm’s acceptance on to lenders conveyancing panels?
    CQS accreditation gives no guarantee to lender panel acceptance. Nevertheless the CML have indicated that it is likely to become a prerequisite for firms wishing to join their panels. Some Lenders now use CQS as the starting point for Panel approval such as Astra Mortgages.
    Our practice is on the Zephyr Mortgages conveyancing panel and all set to complete a remortgage within the next few weeks. I dont have a Legal Charge for the client to execute. Who do I contact at Zephyr Mortgages to get a duplicate Deed?
    You would be advised to contact Zephyr Mortgages to obtain standard documents. The The Council of Mortgage Lenders Handbook includes an express question for banks to enumerate who to contact to obtain standard documents. Zephyr Mortgages in their Part 2’s state:
    It is likely that you will need to quote your Zephyr Mortgages solicitors panel number.

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    Average number of days to register title including a charge in favour of Zephyr Mortgages
    This information relates to purchase only and not remortgages.
    YearDays*
    2024 [no data]
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    * Data aggregated from sources including COMPLETIONmonitor