Zephyr Mortgages Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Zephyr Mortgages and to assist in remaining on the Zephyr Mortgages Conveyancing Panel.

Zephyr Mortgages Conveyancing Panel: Recently Asked Questions

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What obligations do I have, being on the Zephyr Mortgages conveyancing panel, to carry out a Lawyer Checker Search, an HS2 search?
Zephyr Mortgages make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Remember that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Zephyr Mortgages are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the borrower.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Does your ROT and Ts and Cs cover this?

One search supplier lists over 70 conveyancing searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location call your search provider or call one of the leading search companies such as Searches UK.

A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Zephyr Mortgages and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as Zephyr Mortgages face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

Zephyr Mortgages and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

Can you give me an example of some of the reports available via COMPLETIONmonitor to support my appeal to be reinstated on the Zephyr Mortgages solicitor panel?
There are many reports available, five of which are as follows:
  • The percentage of the firm’s business which is conveyancing (broken down into sale/purchase and remortgage)
  • Average time frame to register charges at the Land Registry
  • Number of conveyancing cases by lender
  • Analysis as to the nature of clients (e.g.existing/new/seen in person)
  • Disclosure/Notification to Lender analysis indicating frequency and nature of disclosures - to include benchmarking analysis against aggregate data
Are there any specific Zephyr Mortgages conveyancing panel requirements in connection with Transfer of Equity Conveyancing?
Zephyr Mortgages approved solicitors have to comply with the UK Finance Lenders’ Handbook instructions relating to Transfer of Equity. These are set out in Section 16.3. First, your firm must approve the form of Transfer of Equity (which should be in the Land Registry's standard form) and, if Zephyr Mortgages require, the deed of covenant on their behalf. You will need to check Zephyr Mortgages CML Part 2 conditions to see if Zephyr Mortgages have standard forms of transfer and deed of covenant. Please note that this requirement can change from one transaction to another so do check! Second,When drafting or approving a transfer, you should bear in mind that: although the transfer should state that it is subject to the mortgage (identified by date and parties), it need give no details of the terms of the mortgage; the transfer need not state the amount of the mortgage debt. If it does, the figure should include both principal and interest at the date of completion, which you must check ; there should be no statement that all interest has been paid to date. Further obligations are set out in the UK Finance Lenders’ Handbook which have to be followed by all firms on the Zephyr Mortgages conveyancing panel
Will Conveyancing Quality Scheme membership secure my firm’s acceptance on to lenders conveyancing panels?
CQS membership is no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to remain on their approved list of firms. Some Lenders now use the Conveyancing Quality Scheme accreditation as the starting point for Panel membership as is the case with Astra Mortgages.
My firm is listed on the Zephyr Mortgages conveyancing panel and scheduled to complete a remortgage shortly. My papers do not include a Legal Charge for the client to execute. Who do I contact at Zephyr Mortgages to get a duplicate Deed?
You need to get in touch with Zephyr Mortgages to obtain standard documents. The CML Handbook incorporates an express section for lenders to cite who to contact to obtain standard documents. Zephyr Mortgages in their Part 2’s state:
You will need to disclose your Zephyr Mortgages solicitors panel number.

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Average number of days to register title including a charge in favour of Zephyr Mortgages
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor