Bank of Scotland Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Bank of Scotland and to assist in remaining on the Bank of Scotland Solicitor Panel.

Bank of Scotland Solicitor Panel: Recently Asked Questions

Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?
We have come across many solicitors who feel they have been removed from lenders’ panels without an explanation or a good reason. It is highly unlikely, given that lenders have distanced themselves from creating a standardised appeals process for brokers, that an appeals process will be introduced for lawyers. Commenting on the call by brokers to have a standardised process the CML said’ “While we understand that some lenders do have an appeals process, it would not be appropriate for a trade body such as the CML to seek to be prescriptive about such a process.” Some lenders do of course set out an appeals policy. The Law Society does have information on it’s site that may be of assistance. If you would like to talk to one of our compliance experts about our Lender Panel Protection Service please click here.

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Being on the Bank of Scotland conveyancing panel how long am I expected to archive the complete conveyancing file?
The Council of Mortgage Lender requirements of Bank of Scotland are silent on this. Most lenders deal with the issue of file retention via their Terms of panel appointment where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Bank of Scotland’s interest. To be absolutely sure of Bank of Scotland requirements in this regard please check the Terms and Conditions of Bank of Scotland’s conveyancing panel membership.
I have read a number of legal articles recently about firms being sued for non-compliance with CML PII obligations . I am on the Bank of Scotland conveyancing panel can you tell me how Part 2 changes took place by Bank of Scotland during 2013?
During 2013, 85 sections of the UK Finance Lenders’ Handbook P2 were changed by Bank of Scotland. Some changes are more important than others but as a firm on the Bank of Scotland conveyancing panel you are of course obliged to comply with individual lender requirements, as set out in Part II of the UK Finance Lenders’ Handbook. Locktons have recently pointed out in an article that non-compliance with Part 2 requirements account for a number of high value claims, and it is therefore important to be aware of any particularly onerous terms that an individual lender may impose.

Remember: CML requirements are not guidelines; they are the lender client’s instructions.

My PI renewal application this year contained the following question: ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on a number of bank panels including the Bank of Scotland conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Do I disclose these these Terms ?
The key here is the caveat ‘more onerous’. You have to try and take an objective view as to whether the Terms relating to the Bank of Scotland conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before completing the answer.
The firm I run is a Lexcel accredited firm on the Bank of Scotland conveyancing panel. How can we advertise our firm as specialists in conveyancing in Hendon who can act for the borrower and Bank of Scotland?
5 borrowers attempt to locate a property lawyer on the Bank of Scotland panel every 4 weeks in Hendon. The lenderpanel directory service team who will show you how your firm can be listed by those searching for conveyancing in Hendon.
my firm’s membership of the Bank of Scotland conveyancing panel was revoked but was reinstated on appeal, do I need to disclose this information on my CQS application?
You should supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your application but gives the Law Society a complete picture of what has occured.
Our practice is on the Bank of Scotland conveyancing panel and all set to complete a remortgage within the next week. My papers do not include a Mortgage Deed for the client to sign. Who do I contact at Bank of Scotland to obtain duplicate documents?
You need to get in touch with Bank of Scotland to obtain standard documents. The CML Handbook incorporates an explicit section for lenders to cite who to contact to obtain standard documents. Bank of Scotland in their Part 2’s state:
Don’t forget to quote your Bank of Scotland conveyancing panel number.

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Average number of days to register title including a charge in favour of Bank of Scotland
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 58.2
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor