Bank of Scotland Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Bank of Scotland and to assist in remaining on the Bank of Scotland Solicitor Panel.

Bank of Scotland Solicitor Panel: Recently Asked Questions

Can a practice register a complaint to the CML about being suspended from the Bank of Scotland conveyancing panel?
The CML is an association rather than a regulator and therefore cannot investigate grievances against lenders. You can of course contact Lexsure to see if we can help.

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Is it true that the Law Society has recommended that firms check their status on the Bank of Scotland conveyancing panel?
The Scottish Law Society has suggested that solicitors should check their lender panel status before accepting client instructions to act. The advice is lender-agnostic as it does not relate specifically to solicitors on the Bank of Scotland conveyancing panel. The recommendation arises from the practice of a number of mortgage lenders who remove solicitors from their panels without prior notice as part of their panel management system, which can lead to some solicitors discovering this only once instructed. This is sensible advice as a client finding out midway through a transaction that their lawyer is not on the approved lender panel is very frustrating and can lead to complaints. Many online consumer forums contain posts where someone is complaining about finding that their lawyer is not on a lender conveyancing panel. Such forums include moneysavingexpert.com
Can you give me an example of some of the reports available via COMPLETIONmonitor to support my appeal to be reinstated on the Bank of Scotland solicitor panel?
There are many reports available, five of which are as follows:
  • Disclosure/Notification to Lender analysis indicating frequency and nature of disclosures - to include benchmarking analysis against aggregate data
  • Analysis as to the nature of clients (e.g.existing/new/seen in person)
  • Evidence of undertaking logs
  • Buy to Let transactions
  • Current and historic missed priority dates
As the nominated COLP for my firm should I be thinking about SRA Handbook implications if my firm is removed off the Bank of Scotland conveyancing panel?
The answer to this question really depends on the reason that your firm has been removed off the Bank of Scotland conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Bank of Scotland conveyancing panel.
I seldom receive a copy of a lender valuation any more. Does the extent of my Bank of Scotland conveyancing panel obligations extend to checking the valuation details where I am acting on a purchase with Bank of Scotland as the lender?
There are various requirements you need to follow if you wish to comply with your lender client’s instructions as set out in the UK Finance Lenders’ Handbook. First, You must take reasonable steps to verify that there are no discrepancies between the description of the property as valued and the title and other documents which a reasonably competent conveyancer should obtain, and, if there are, you must tell Bank of Scotland immediately. (II) You should take reasonable steps to verify that the assumptions stated by the valuer about the title (for example, its tenure, easements, boundaries and restrictions on its use) in the valuation and as stated in Bank of Scotland’s mortgage offer are correct. If they are not, please let Bank of Scotland know as soon as possible as it will be necessary for Bank of Scotland to check with the valuer whether the valuation needs to be revised. Bank of Scotland conveyancing panel solicitors are not expected to assume the role of valuer. Bank of Scotland are simply trying to ensure that the valuer has valued the property based on correct information. Thirdly, Bank of Scotland recommend that you should advise the borrower that there may be defects in the property which are not revealed by the inspection carried out by their valuer and there may be omissions or inaccuracies in the report which do not matter to them as a lender but which would matter to the borrower. Bank of Scotland recommend that, if we send a copy of a valuation report that Bank of Scotland have obtained, you should also advise the borrower that the borrower should not rely on the report in deciding whether to proceed with the purchase and that he obtains his own more detailed report on the condition and value of the property, based on a fuller inspection such as a homebuyers survey or comprehensive survey. If you do not receive a copy of the valuation you can always ask for a copy of one from Bank of Scotland or the borrower. You still need to comply with the UK Finance Lenders’ Handbook Requirement relating to valuation reports even if you don't receive one directly. Failure to comply not only runs the risk of facing a claim by the lender but also being removed from the Bank of Scotland conveyancing panel
my firm’s membership of the Bank of Scotland conveyancing panel was revoked but was reinstated on appeal, do I need to include these details on my application for CQS accreditation?
It would be advisable to supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not adversely impact your firm’s application but gives the Law Society a complete picture of what has gone on.
I am on the Bank of Scotland conveyancing panel and scheduled to complete a purchase within the next few weeks. My file does not contain a Legal Charge for the client to execute. Who do I contact at Bank of Scotland to get a duplicate Deed?
You should contact Bank of Scotland to obtain standard documents. The CML Handbook incorporates an explicit inquiry for banks to cite who to contact to obtain standard documents. Bank of Scotland in their Part 2’s state:
It helps to quote your Bank of Scotland solicitors panel reference.

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Average number of days to register title including a charge in favour of Bank of Scotland
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor