Bank of Scotland Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Bank of Scotland and to assist in remaining on the Bank of Scotland Solicitor Panel.

Bank of Scotland Conveyancing Panel: Recently Asked Questions

Can my practice make a complaint to the CML about being suspended from the Bank of Scotland conveyancing panel?
The CML is an association rather than a regulator and therefore cannot advise on complaints against lenders. You can of course contact Lexsure to see if we can assist.

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My firm is not on the Bank of Scotland conveyancing panel as well other banks. My clients, who have applied for a mortgage with Bank of Scotland wish use my firms conveyancing services regardless of the fact that we are not on the Bank of Scotland panel. Is it fine for me to use a firm down the road to act for Bank of Scotland on mortgage aspect of the conveyancing?
You need to be careful here as what you are proposing may not be acceptable to the mortgage company. It is possible that you (as a non-panel firm) or the mortgage applicant are not entitled instruct a panel firm of your choice. Many lenders make it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender must appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancing firm. You also need to make the costs implications and potential for delay very clear to your client.
My firm is on the Bank of Scotland conveyancing panel. I am dealing with Bank of Scotland mortgage on a purchase. My borrower client is asking not to disclose an issue to Bank of Scotland. What do I do in this conflict situation?
When a solicitor is acting for both Bank of Scotland and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the Bank of Scotland and it may well be prudent you to cease to act for the purchaser as well. You can not tell the Bank of Scotland the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your Bank of Scotland conveyancing panel status.
When in comes to leasehold title investigations do Bank of Scotland conveyancing panel lawyers have to consider if there is a missing freeholder?
Given that your practice in is on the Bank of Scotland conveyancing panel and you are acting for them in relation to a leasehold property, you must report to them if it becomes apparent that the landlord is either absent or insolvent. If Bank of Scotland are to lend, they may require indemnity insurance. In any event,you will need to check Bank of Scotland’s specific requirements. Notwithstanding whether Bank of Scotland will lend in such circumstances you still need to advise the borrower (unless you are acting for Bank of Scotland alone) as to the risks of buying a property with an insolvent or absentee freeholder.
Were are a Hendon-based firm on the Bank of Scotland conveyancing panel. How can we advertise our practice as specialists in conveyancing in Hendon on the Bank of Scotland panel?
14 borrowers attempt to locate a conveyancer on the Bank of Scotland panel on a monthly basis in Hendon. Please contact the team at lenderpanel.com to see how your firm can be identified by those searching for conveyancing in Hendon.
my firm’s membership of the Bank of Scotland conveyancing panel was suspended but was reinstated on appeal, do I need to include these details on my application for CQS accreditation?
You should supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not adversely impact your application but gives the CQS team viability as to what has gone on.
My firm is listed on the Bank of Scotland conveyancing panel and due to complete a purchase shortly. My file does not contain a Mortgage Deed for the client to sign. Who do I contact at Bank of Scotland to get a duplicate Deed?
You would be advised to contact Bank of Scotland to obtain standard documents. The The Council of Mortgage Lenders Handbook has an individual section for banks to enumerate who to contact to obtain standard documents. Bank of Scotland in their Part 2’s state:
It helps to disclose the firm’s Bank of Scotland conveyancing panel number.

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Average number of days to register title including a charge in favour of Bank of Scotland
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 58.2
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor