Kensington Mortgage Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Kensington Mortgage and to assist in remaining on the Kensington Mortgage Solicitor Panel.

Kensington Mortgage Conveyancing Panel: Recently Asked Questions

Are Kensington Mortgage Conveyancing panel solicitors obliged to disclose incentives?
Kensington Mortgage’s answer to this question can be found at section 6.4.4 of their CML Part 2 requirements

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A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Kensington Mortgage and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as Kensington Mortgage face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

Kensington Mortgage and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

It is possible that Kensington Mortgage could request or audit my files as I am on the Kensington Mortgage conveyancing panel. Are there any confidentiality issues that I need to consider first?
We can't comment specifically on Kensington Mortgage. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the buyer client and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if she is in arrears with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

Given that I am the Compliance Officer for Legal Practice should I be thinking about SRA Handbook implications if my firm is removed off the Kensington Mortgage solicitor panel?
What you should do largely depends on the reason that your firm has been removed off the Kensington Mortgage conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Kensington Mortgage conveyancing panel.
JLT’s PII renewal form asks if my firm had been removed off any lender panels in the last year. I just found out that the firm is no longer on the Kensington Mortgage solicitor panel? Is this likely to effect my PII cover?
The best placed professionals to answer this question are your insurance brokers. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Kensington Mortgage solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
Our practice is on the Kensington Mortgage conveyancing panel and all set to complete a purchase within the next few weeks. My file does not contain a Legal Charge for the client to sign. Who do I contact at Kensington Mortgage to obtain duplicate documents?
You need to contact Kensington Mortgage to obtain standard documents. The CML Handbook contains a specific question for lenders to cite who to contact to obtain standard documents. Kensington Mortgage in their Part 2’s state:
Always remember to quote your Kensington Mortgage solicitors panel reference.

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Average number of days to register title including a charge in favour of Kensington Mortgage
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor