Reliance Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Reliance Bank and to assist in remaining on the Reliance Bank Conveyancing Panel.

Reliance Bank Solicitor Panel: Recently Asked Questions

Being on the Reliance Bank conveyancing panel how long am I obliged to retain the original conveyancing file?
The Council of Mortgage Lender requirements of Reliance Bank are silent on this. Most mortgage companies deal with the issue of file retention via their Terms and Conditions where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Reliance Bank’s interest. To be absolutely sure of Reliance Bank requirements in this regard please check the Terms and Conditions of Reliance Bank’s conveyancing panel membership.

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It is possible that Reliance Bank could request or audit my files as I am on the Reliance Bank conveyancing panel. How should I respond in the event of such a demand?
We can't comment specifically on Reliance Bank. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the buyer client and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if she is in arrears with the lender she is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

Do lenders such as Reliance Bank engage an independent conveyancing panel for buy to let mortgages?
The majority of lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with Reliance Bank as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from Reliance Bank we suggest that you call Reliance Bank to check the position.
As the nominated COLP for my firm are there regulatory implications that I should be considering if my firm is removed off the Reliance Bank conveyancing panel?
The answer to this question really depends on the reason that your firm has been removed off the Reliance Bank conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Reliance Bank conveyancing panel.
Where can I find the Reliance Bank conveyancing panel obligations relating to Transfer of Equity Conveyancing?
Reliance Bank approved solicitors have to comply with the Part II instructions relating to Transfer of Equity. These are set out in Section 16.3. First, your firm must approve the form of Transfer of Equity (which should be in the Land Registry's standard form) and, if Reliance Bank require, the deed of covenant on their behalf. You will need to check Reliance Bank CML Part 2 conditions to see if Reliance Bank have standard forms of transfer and deed of covenant. Please note that this requirement can change from one transaction to another so do check! Second,When drafting or approving a transfer, you should bear in mind that: although the transfer should state that it is subject to the mortgage (identified by date and parties), it need give no details of the terms of the mortgage; the transfer need not state the amount of the mortgage debt. If it does, the figure should include both principal and interest at the date of completion, which you must check ; there should be no statement that all interest has been paid to date. Further obligations are set out in the UK Finance Lenders’ Handbook which have to be followed by all firms on the Reliance Bank conveyancing panel
My firm has just been advised that it’s Reliance Bank panel membership revoked but we have not yet been given an explanation yet. I am completing a CQS renewal form what information must I put forward?
In the circumstances please clarify on the form what action you have taken to find out the reasons behind cancellation of your Reliance Bank panel status. In particular please provide details if you have received communications from the lender. E.G. before revocation of your panel membership did you receive any letters or calls from the lender putting you on notice?
Our practice is on the Reliance Bank conveyancing panel and due to complete a purchase shortly. I can not locate a Mortgage Deed for the client to execute. Who do I contact at Reliance Bank to request substitute deeds?
You should get in touch with Reliance Bank to obtain standard documents. The CML Handbook has a specific section for banks to establish who to contact to obtain standard documents. Reliance Bank in their Part 2’s state:
It helps to quote the firm’s Reliance Bank conveyancing panel reference.

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Average number of days to register title including a charge in favour of Reliance Bank
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor