Reliance Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Reliance Bank and to assist in remaining on the Reliance Bank Conveyancing Panel.

Reliance Bank Conveyancing Panel: Recently Asked Questions

Why are Estate Agents using search tools to check if lawyers are on a lenders conveyancing panel?
Many estate agents are suffering if their clients start out on the buying process having appointed a solicitor who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change lawyers.

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Being on the Reliance Bank conveyancing panel how long am I obliged to keep hold of the complete conveyancing file?
The CML Part II requirements of Reliance Bank are silent on this. Most mortgage companies deal with the question of file retention via their Terms and Conditions where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Reliance Bank’s interest. To be absolutely sure of Reliance Bank requirements in this regard please check the Terms and Conditions of Reliance Bank’s conveyancing panel membership.
Do lenders such as Reliance Bank engage detached conveyancing panel for buy to let mortgages?
The majority of lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with Reliance Bank as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from Reliance Bank we suggest that you call Reliance Bank to check the position.
One of our conveyancers is acting for a seller of a property and we have received a letter from the buyers solicitors who are not on the Reliance Bank conveyancing panel requesting that we undertake to send certain post-completion documents to a law firm on the approved solicitor list for Reliance Bank. How has this come about?
You will be aware of the trend in recent years for lenders such as Reliance Bank to take a much more pro-active approach in relation to the management and make up of their conveyancer panels. The knock on effect of this is that it is more likely that there will be a higher number of cases where a conveyancer is not on the Reliance Bank panel. The situation that you find yourself in is where your client’s purchaser has his/her own lawyer and Reliance Bank have appointed a separate lawyer to act on their behalf where the new CML Part 3 requirements apply. Section 11.1 of the UK Finance Lenders’ Handbook Part 3 requires Reliance Bank’s panel solicitor to ‘ ...transfer the mortgage advance directly to the Seller’s conveyancer. The Seller’s conveyancer must be required to hold the mortgage advance on the terms of the required undertaking. The example borrower’s conveyancer’s undertaking letter includes a specific example of the seller’s undertaking’. You should expect to be advised to received the mortgage advance directly from the conveyancing solicitors for Reliance Bank. You will no doubt be required to undertake directly to Reliance Bank’s solicitors to discharge any charges secured on the property and to send directly to them the executed transfer and any other documents required to enable us to effect registration. Please remember to carefully consider undertakings in accordance with your firm’s protocol and record them in your undertakings logg. Please remember that as well as this breach of this undertaking having regulatory and compliance implications it’s breach could also result in your firm being removed off the Reliance Bank conveyancing panel.
Do publish figures exists revealing the Reliance Bank conveyancing panel size and the number of conveyancing firms removed from their panel each year?
With mortgage companies and conveyancing firms working so closely together it is surprising that there has not been greater demand for the introduction of a bit of transparency regarding not just the figures for the Reliance Bank conveyancing panel but for all bank panel listings
Our firm had their Reliance Bank panel membership revoked but we have not yet been given a reason as to why. I am completing a CQS renewal questionnaire what details should I disclose?
In the circumstances please explain on the form what action you have taken to find out the reasons behind cancellation of your Reliance Bank panel membership. In particular please provide details if you have received communications from the lender. E.G. before revocation of your panel membership did you receive any letters or calls from the lender informing you as to why they reached this decision?
I am on the Reliance Bank conveyancing panel and all set to complete a purchase shortly. My papers do not include a Mortgage Deed for the client to execute. Who do I contact at Reliance Bank to request substitute deeds?
You would be advised to contact Reliance Bank to obtain standard documents. The The Council of Mortgage Lenders Handbook includes an express inquiry for lenders to reveal who to contact to obtain standard documents. Reliance Bank in their Part 2’s state:
It helps to disclose your Reliance Bank solicitors panel reference.

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Average number of days to register title including a charge in favour of Reliance Bank
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor