Virgin Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Virgin and to assist in remaining on the Virgin Conveyancing Panel.

Virgin Conveyancing Panel: Recently Asked Questions

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Am I obliged, being on the Virgin conveyancing panel, to carry out a Cancel Search?
Virgin make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Please note that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Virgin are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the borrower.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Does your ROT and Ts and Cs cover this?

A leading search provider lists over 72 property searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location contact your search provider or call one of the leading search companies such as Searches UK.

My client is purchasing a detached house for £750k in Leeds requiring a mortgage advance over GBP 450,000. I am on the Virgin conveyancing panel but do Virgin have a separate approved panel when the advance is above 350k?
Lexsure only know of two or three banks that operate a separate conveyancing panel where the mortgage advance is over a certain amount. You should nevertheless check directly with Virgin. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with Virgin
What sort of information are Lenders such as Virgin are asking for when it comes to applying to be on their approved conveyancing panel?
Although not necessarily published, lenders have varying criteria . We do not hold specific requirements relating to the questions raised as part of the application to be on the Virgin conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • List of all those who fund the firm, including non-lawyers if applicable
  • Whether the firm has ever applied for accreditation and the outcome of the application
  • Firm name, address and contact details including all branches (including evidence of existence through risk-based physical visits and Google Streetview checks)
  • Areas of Law covered by the firm
  • Number of partners per branch of the firm
  • Charge registration history
  • List of all Licensed Conveyancers within firm
  • PII Cover details, including, if relevant, whether the firm is or has been in the assigned risks pool and structure of cover – basic
  • House price discrepancies (declared to lender vs. registered at Land Registry)
  • Full career history for each solicitor including admission date to the relevant Law Society
  • I have read a number of legal articles recently about firms being sued for non-compliance with CML PII obligations . I am on the Virgin conveyancing panel can you tell me how Part 2 changes took place by Virgin during 2013?
    During 2013, 195 sections of the UK Finance Lenders’ Handbook P2 were changed by Virgin. Some changes are more important than others but as a firm on the Virgin conveyancing panel you are of course obliged to comply with individual lender requirements, as set out in Part II of the UK Finance Lenders’ Handbook. Locktons have recently pointed out in an article that non-compliance with Part 2 requirements account for a number of high value claims, and it is therefore important to be aware of any particularly onerous terms that an individual lender may impose.

    Remember: CML requirements are not guidelines; they are the lender client’s instructions.

    My firm has just been advised that it’s Virgin panel membership suspended but we have not yet been given a reason as to why. I am completing a CQS application questionnaire what details do I need to report?
    In the circumstances please clarify on the application what steps you have taken to discover the reasons behind cancellation of your Virgin panel status. In particular please provide details if you have received communications from the lender. E.G. before revocation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
    My firm is listed on the Virgin conveyancing panel and all set to complete a purchase within the next few weeks. My file does not contain a Mortgage Deed for the client to sign. Who do I contact at Virgin to get a duplicate Deed?
    You would be advised to get in touch with Virgin to obtain standard documents. The CML Handbook contains an explicit section for banks to reveal who to contact to obtain standard documents. Virgin in their Part 2’s state:
    It is likely that you will need to disclose your Virgin solicitors panel reference.

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    Average number of days to register title including a charge in favour of Virgin
    This information relates to purchase only and not remortgages.
    YearDays*
    2024 [no data]
    2023 [no data]
    2022 [no data]
    2021 [no data]
    2020 [no data]
    2019 23.7
    * Data aggregated from sources including COMPLETIONmonitor