Virgin Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Virgin and to assist in remaining on the Virgin Conveyancing Panel.

Virgin Solicitor Panel: Recently Asked Questions

Are Virgin Conveyancing panel lawyers obliged to disclose incentives?
Virgin’s answer to this question can be found at section 6.4.4 of their CML Part 2 requirements

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my firm is on the Virgin conveyancing panel. Can I get an archived copy of a Virgin Part 2 from the CML?
The CML do not maintain historic copies of the Part 2's Pre January 2011. The CML recommend you contact Virgin directly.
Do the Council of Mortgage Lenders intend to launch a searchable register search tool with a view to list firms on the Virgin conveyancing panel?
We are not aware of any intention on the part of the CML to develop such a search facility.
Can you give me an example of some of the reports available via COMPLETIONmonitor to support my appeal to be reinstated on the Virgin solicitor panel?
There are many reports available, five of which are as follows:
  • The percentage of the firm’s business which is conveyancing (broken down into sale/purchase and remortgage)
  • Average time frame to send deeds to the lender (calculated from completion date or title registration)
  • Average mortgage advance
  • Average time frame to register charges at the Land Registry
  • Number of conveyancing cases by lender
Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the Virgin conveyancing panel?
In order to be on the Virgin conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Virgin) are as follows:
  • Without prejudice to your obligation to comply in full with the Safeguards provisions in the CML Lenders’ Handbook, to report to us as soon as possible any suspicion that you have about the genuineness of any transaction in any respect.
  • To be responsible for the reconstitution of the title deeds (whether the title is registered or unregistered, at your own cost), where any deeds in your possession, or were last known to be in your possession, go missing.
  • You have the consent of all borrowers to apply for the deeds, before making any request for deeds. We will accept your request for deeds on the understanding that you have obtained such consent. If this is not the case then you should advise our Deeds Services Department in writing when you make your request
  • To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds.)
  • That any deeds you borrow from us in connection with the personal mortgage of a partner or director at your firm must be requested by a partner or director other than the partner or director concerned and the transaction must be handled by that other partner or director. If you are a sole practitioner and require the loan of deeds in connection with your own mortgage, you must nominate a different firm on our panel to request the deeds and handle the transaction.
My firm has just been advised that it’s Virgin panel membership suspended but we have not yet been given a reason as to why. I am completing a CQS application questionnaire what details should I disclose?
In this situation please clarify on the application what action you have taken to discover the reasons behind cancellation of your Virgin panel status. In particular please provide details if you have received communications from the lender. E.G. before revocation of your panel membership did you receive any letters or calls from the lender putting you on notice?
My firm is listed on the Virgin conveyancing panel and all set to complete a purchase within the next week. I dont have a Mortgage Deed for the client to sign. Who do I contact at Virgin to obtain duplicate documents?
You need to get in touch with Virgin to obtain standard documents. The CML Handbook has an express section for lenders to reveal who to contact to obtain standard documents. Virgin in their Part 2’s state:
It is likely that you will need to quote the firm’s Virgin solicitors panel reference.

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Average number of days to register title including a charge in favour of Virgin
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor