Accord Mortgages Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Accord Mortgages and to assist in remaining on the Accord Mortgages Solicitor Panel.

Accord Mortgages Conveyancing Panel: Recently Asked Questions

Is it probable that Accord Mortgages will instruct a different lawyer on the Accord Mortgages conveyancing panel for a further advance during the lifetime of a mortgage?
Paragraph 16.2.1 of the UK Finance Lenders’ Handbook relevant to a solicitor on the Accord Mortgages conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.

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A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Accord Mortgages and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as Accord Mortgages face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

Accord Mortgages and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

In my capacity as Compliance Officer for Legal Practice what do I need to consider in terms of disclosures to the SRA if my firm is removed off the Accord Mortgages solicitor panel?
The answer to this question really depends on the reason that your firm has been removed off the Accord Mortgages conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Accord Mortgages conveyancing panel.
I recently attended a seminar arranged via my PI broker where it was mentioned that solicitors are being sued for non-compliance with Part 2 requirements . I am on the Accord Mortgages conveyancing panel can you tell me how Part 2 changes took place by Accord Mortgages during 2013?
During 2013, 71 sections of the UK Finance Lenders’ Handbook P2 were changed by Accord Mortgages. Some changes are more important than others but as a firm on the Accord Mortgages conveyancing panel you are of course obliged to comply with individual lender requirements, as set out in Part II of the UK Finance Lenders’ Handbook. Locktons have recently pointed out in an article that non-compliance with Part 2 requirements account for a number of high value claims, and it is therefore important to be aware of any particularly onerous terms that an individual lender may impose.

Remember: CML requirements are not guidelines; they are the lender client’s instructions.

The firm that I work for is on the Accord Mortgages conveyancing panel. I am dealing with Accord Mortgages mortgage on a purchase. My borrower client is asking not to disclose an issue to Accord Mortgages. What do I do in this conflict situation?
When a solicitor is acting for both Accord Mortgages and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the Accord Mortgages and it may well be prudent you to cease to act for the purchaser as well. You can not tell the Accord Mortgages the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your Accord Mortgages conveyancing panel status.
My firm has just been advised that it’s Accord Mortgages panel membership suspended but we have not yet been given a reason as to why. I am completing a CQS renewal questionnaire what information should I report?
In this situation please explain on the form what steps you have taken to find out the reasons behind cancellation of your Accord Mortgages panel status. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
My firm is listed on the Accord Mortgages conveyancing panel and all set to complete a purchase within the next few weeks. My papers do not include a Mortgage Deed for the client to sign. Who do I contact at Accord Mortgages to obtain duplicate documents?
You should contact Accord Mortgages to obtain standard documents. The CML Handbook incorporates an explicit inquiry for lenders to cite who to contact to obtain standard documents. Accord Mortgages in their Part 2’s state:
Don’t forget to quote the firm’s Accord Mortgages conveyancing panel reference.

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Average number of days to register title including a charge in favour of Accord Mortgages
This information relates to purchase only and not remortgages.
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2026 [no data]
2025 [no data]
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2023 [no data]
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2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor