Fleet Mortgages Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Fleet Mortgages and to assist in remaining on the Fleet Mortgages Conveyancing Panel.

Fleet Mortgages Conveyancing Panel: Recently Asked Questions

Are Fleet Mortgages Conveyancing panel solicitors under an obligation to disclose incentives?
Fleet Mortgages’s answer to this question can be found at section 6.4.4 of their CML Part 2 requirements

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A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Fleet Mortgages and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as Fleet Mortgages face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

Fleet Mortgages and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

Can you give me an example of some of the reports available via COMPLETIONmonitor to support my appeal to be reinstated on the Fleet Mortgages solicitor panel?
There are many reports available, five of which are as follows:
  • Evidence of undertaking logs
  • Average time frame to send deeds to the lender (calculated from completion date or title registration)
  • Analysis as to the nature of clients (e.g.existing/new/seen in person)
  • Buy to Let transactions
  • Average time frame to register charges at the Land Registry
My PI renewal application this year contained the following question: ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on numerous approved panels including the Fleet Mortgages conveyancing panel. We have Terms and Conditions of appointment which we are duty bound to comply with. Should I reference these Conditions ?
The key here is the caveat ‘more onerous’. You have to try and take an objective view as to whether the Terms relating to the Fleet Mortgages conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before completing the answer.
My firm is on the Fleet Mortgages conveyancing panel. I am dealing with Fleet Mortgages mortgage on a purchase. My borrower client is asking not to disclose an issue to Fleet Mortgages. What do I do in this conflict situation?
When a solicitor is acting for both Fleet Mortgages and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the Fleet Mortgages and it may well be prudent you to cease to act for the purchaser as well. You can not tell the Fleet Mortgages the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your Fleet Mortgages conveyancing panel status.
We had our Fleet Mortgages panel membership suspended but we have not yet been given a reason as to why. I am completing a CQS renewal questionnaire what information must I disclose?
In the circumstances please clarify on the form what steps you have taken to discover the reasons behind cancellation of your Fleet Mortgages panel membership. In particular please provide details if you have received communications from the lender. E.G. before termination of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
Our practice is on the Fleet Mortgages conveyancing panel and scheduled to complete a remortgage shortly. I dont have a Legal Charge for the client to execute. Who do I contact at Fleet Mortgages to request substitute deeds?
You need to communicate with Fleet Mortgages to obtain standard documents. The The Council of Mortgage Lenders Handbook has an individual inquiry for banks to establish who to contact to obtain standard documents. Fleet Mortgages in their Part 2’s state:
Don’t forget to disclose your Fleet Mortgages solicitors panel number.

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Average number of days to register title including a charge in favour of Fleet Mortgages
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor