Fleet Mortgages Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Fleet Mortgages and to assist in remaining on the Fleet Mortgages Conveyancing Panel.

Fleet Mortgages Solicitor Panel: Recently Asked Questions

Can a practice register a complaint to the Council of Mortgage Lenders about being suspended from the Fleet Mortgages conveyancing panel?
The Council of Mortgage Lenders is not a regulator and therefore will not advise on grievances against lenders. You can of course contact Lexsure to see if we can help.

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What obligations do I have, being on the Fleet Mortgages conveyancing panel, to carry out a Cancel Search?
Fleet Mortgages make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Please note that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Fleet Mortgages are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the client.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Is this covered within your Terms of Engagement or Report on Title?

One search supplier lists over 65 property searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location call your search provider or call one of the leading search companies such as STL.

Being on the Fleet Mortgages conveyancing panel how long am I expected to keep hold of the original conveyancing file?
The CML Part II requirements of Fleet Mortgages are silent on this. Most mortgage companies deal with the question of file retention via their Terms and Conditions where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Fleet Mortgages’s interest. To be absolutely sure of Fleet Mortgages requirements in this regard please check the Terms and Conditions of Fleet Mortgages’s conveyancing panel appointment.
It is possible that Fleet Mortgages could request or audit my files as I am on the Fleet Mortgages conveyancing panel. What do I do if I receive such a request?
We can't comment specifically on Fleet Mortgages. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the borrower and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if he is in dispute with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

Are figures published revealing the Fleet Mortgages conveyancing panel size and the number of conveyancing firms dismissed each quarter?
With lenders and solicitors working so closely with one another it is surprising that there has not been much call for the introduction of a bit of transparency regarding not just the figures for the Fleet Mortgages conveyancing panel but for all lender panel listings
Our firm had their Fleet Mortgages panel membership suspended but we have not yet been given a reason as to why. I am completing a CQS application questionnaire what details do I need to disclose?
In this situation please explain on the application what steps you have taken to discover the reasons behind cancellation of your Fleet Mortgages panel membership. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
I am on the Fleet Mortgages conveyancing panel and scheduled to complete a remortgage shortly. I dont have a Legal Charge for the client to execute. Who do I contact at Fleet Mortgages to get a duplicate Deed?
You need to communicate with Fleet Mortgages to obtain standard documents. The CML Handbook contains a specific section for lenders to enumerate who to contact to obtain standard documents. Fleet Mortgages in their Part 2’s state:
Don’t forget to quote the firm’s Fleet Mortgages conveyancing panel number.

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Average number of days to register title including a charge in favour of Fleet Mortgages
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor