Metro Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Metro Bank and to assist in remaining on the Metro Bank Conveyancing Panel.

Metro Bank Conveyancing Panel: Recently Asked Questions

Do the Council of Mortgage Lenders intend to launch a searchable register search tool with a view to list firms on the Metro Bank conveyancing panel?
Lexsure has not been advised of any intention on the part of the CML to develop such a register.

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Metro Bank has instructed me to act for them alone on a residential conveyancing transaction , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Metro Bank conveyancing panel) How does this work and are there different requirements from Metro Bank in this case?
The Council of Mortgage Lenders, along with Metro Bank and other stakeholders created a standard set of requirements where a solicitor is acting for a lender such as Metro Bank alone in a residential conveyancing matter. These legal instructions are contained at Part III of the UK Finance Lenders’ Handbook and are to be followed in conjunction with Sections One and Two. The CML have published an example requirements letter to the borrower’s lawyer for use by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel lawyer.
Given my firm’s membership on the Metro Bank conveyancing panel how long am I expected to keep hold of the complete conveyancing file?
The Council of Mortgage Lender requirements of Metro Bank are silent on this. Most lenders deal with the issue of file retention via their Terms of panel appointment where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Metro Bank’s interest. To be absolutely sure of Metro Bank requirements in this regard please check the Terms and Conditions of Metro Bank’s conveyancing panel membership.
Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the Metro Bank conveyancing panel?
In order to be on the Metro Bank conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Metro Bank) are as follows:
  • That any deeds you borrow from us in connection with the personal mortgage of a partner or director at your firm must be requested by a partner or director other than the partner or director concerned and the transaction must be handled by that other partner or director. If you are a sole practitioner and require the loan of deeds in connection with your own mortgage, you must nominate a different firm on our panel to request the deeds and handle the transaction.
  • To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds.)
  • To notify us in writing of any change in your details as held on our records for example, change of address, telephone number, document exchange number email address. Notification must be given to us at least 10 days before the change will be effective.
  • If you are a sole practitioner, to arrange for appropriate locum cover from our panel where necessary. Your locum must be a member of the Conveyancing panel.
  • To carry out our instructions with reasonable care and skill, ensuring that all employees carrying out mortgage work on our behalf are qualified and competent to do so
Who do building societies include on their Conveyancing Panels?
In the same way that there is a unique Metro Bank conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
Does CQS membership secure my firm’s acceptance on to lenders conveyancing panels?
CQS accreditation gives no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to remain on their panels. Some mortgage companies now use the Conveyancing Quality Scheme accreditation as the starting point for Panel membership as is the case with Astra Mortgages.
My firm is listed on the Metro Bank conveyancing panel and scheduled to complete a purchase within the next week. I can not locate a Legal Charge for the client to execute. Who do I contact at Metro Bank to get a duplicate Deed?
You should get in touch with Metro Bank to obtain standard documents. The CML Handbook contains an express question for lenders to reveal who to contact to obtain standard documents. Metro Bank in their Part 2’s state:
It helps to quote the firm’s Metro Bank solicitors panel number.

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Average number of days to register title including a charge in favour of Metro Bank
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor