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Mortgage Agency Services Solicitor Panel: Recently Asked Questions
I am hearing that agents are using online checkers to see if a firm is on a lender panel. Why?
Many estate agents are suffering if their clients start out on the conveyancing process having appointed a conveyancer who is not on the panel with the purchaser’s chosen lender. Many
conveyancing firms are only discovering when they begin working on a
case that they are no longer able to work with that lender. Given
the inevitable resultant delays in the transaction the chances of an
abortive deal increases dramatically. in the circumstances there is
understandable anguish on the part of the estate agent as a result of
the lost time should the client have to change lawyers.
What sort of information are Lenders such as
Mortgage Agency Services are asking for when it comes to applying to be on their approved solicitor list?
Although not necessarily published, lenders have varying criteria .
We do not hold specific requirements relating to the questions raised as part of the application to be on the
Mortgage Agency Services conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
List of all solicitors within firm
Summary of annual accounts
Full career history for each solicitor including admission date to the relevant Law Society
Charge registration history
Number of lender conveyancing panels the firm is currently on
Solicitor
Firm name, address and contact details including all branches (including evidence of existence through risk-based physical visits and Google Streetview checks)
Whether the firm has ever knowingly accepted instructions on transactions involving Sale and Rent Back, Back to Back, Exchange and Delayed Completion and Lease Option, Below Market Value.
List of fee-earners who are foreign qualified
Full complaints history for each licensed conveyancer
Are the Council of Licensed Conveyancers taking any action to protect licensed conveyancers from being removed from lender panels?
The CLC has begun dialogue with banks and their representative bodies to see whether and how the risks that lenders wish to mitigate could be addressed through the regulatory framework rather than via ad hoc arrangements that can differ from lender to lender. We expect that that the CLC have been in touch with lenders such as
Mortgage Agency Services as well as the BSA.
I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on the majority of lender panels including the
Mortgage Agency Services conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Am I supposed to mention these Conditions ?
The key here is the caveat ‘more onerous’.
You have to try and take an objective view as to whether the Terms relating to the
Mortgage Agency Services conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before moving forward on this question.
In carrying out leasehold due diligence do
Mortgage Agency Services conveyancing panel lawyers have to consider if there is an insolvent landlord?
On the basis that your practice in is on the
Mortgage Agency Services conveyancing panel and you are instructed by them in relation to a leasehold property, you must report to them if it becomes apparent that the landlord is either absent or insolvent. If
Mortgage Agency Services are to lend, they may require indemnity insurance. In any event,you will need to check
Mortgage Agency Services’s specific requirements. Notwithstanding whether
Mortgage Agency Services will lend in such circumstances you still need to advise the borrower (unless you are acting for
Mortgage Agency Services alone) as to the risks of buying a property with an insolvent or absentee freeholder.
JLT’s PII renewal form asks if my firm had been excluded from any lender panels in the last 12 months.
I just discovered that the practice is no longer on the
Mortgage Agency Services conveyancing panel? Will that impact my PII premium?
Your insurance brokers are your best port of call to address this question.
The chances are that on the basis that you have not been removed for
fraud or negligence reasons that there will be little or no
impact. The main reason why a firm would be removed off of a lender
panel is due to low volume of conveyancing cases although there may be
a number of criteria for Mortgage Agency Services solicitor panel
membership. Please remember that it is always important that you
complete your insurance forms accurately.
My firm is listed on the
Mortgage Agency Services
conveyancing panel and all set to complete a purchase within the next few weeks. I can not locate a Legal Charge for the client to execute.
Who do I contact at Mortgage Agency Services to obtain duplicate documents?
You would be advised to get in touch with Mortgage Agency Services
to obtain standard documents. The The Council of Mortgage Lenders Handbook includes a specific question for banks to enumerate who to contact to obtain standard documents.
Mortgage Agency Services in their Part 2’s state:
Don’t forget to disclose the firm’s Mortgage Agency Services solicitors panel number.
Find a Lawyer on the Mortgage Agency Services Conveyancing Panel
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Average number of days to register title including a charge in favour of Mortgage Agency Services
This information relates to purchase only and not remortgages.
| Year | Days* |
|---|---|
| 2026 | [no data] |
| 2025 | [no data] |
| 2024 | [no data] |
| 2023 | [no data] |
| 2022 | [no data] |
| 2021 | [no data] |
* Data aggregated from sources including COMPLETIONmonitor
Other related topics:
- CQS policy templates and procedures for accredited Mortgage Agency Services Firms
- Draft Report on Title precedent for Mortgage Agency Services borrowers
- Draft Anti Money Laundering PolicyTemplate for Mortgage Agency Services panel firms to consider
- Dealing with Lender Policy Template panel for CQS accredited firms on the Mortgage Agency Services lender panel
- Buy-to-Let help for Mortgage Agency Services
- Consent-to-Let help for Mortgage Agency Services
- Contractor Mortgages with Mortgage Agency Services