Mortgage Agency Services Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Mortgage Agency Services and to assist in remaining on the Mortgage Agency Services Conveyancing Panel.

Mortgage Agency Services Solicitor Panel: Recently Asked Questions

Do Mortgage Agency Services or the Council of Mortgage Lenders run training seminars for the Mortgage Agency Services approved conveyancing panel in much the same way that the Law Society run cases for CQS firms?
This not something that the CML would traditionally get involved with although they do host a number of general legal related conferences which are attended by firms on the Mortgage Agency Services conveyancing panel. Lexsure intend to run specific lender focused seminars in the coming months including a webinar on Mortgage Agency Services’s Part 2 obligations. Law firms on the Mortgage Agency Services conveyancing panel will be invited. Information about the webinar will be communicated as part of the LENDERmonitor P2 change Notifications.

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I am hearing that agents are using online checkers to see if a firm is on a lender panel. Why?
The fact of the matter is that estate agents will be feeling the pain if their clients start out on the buying process using a conveyancer who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change solicitors .
A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Mortgage Agency Services and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as Mortgage Agency Services face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

Mortgage Agency Services and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on a number of lender panels including the Mortgage Agency Services conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Do I disclose these these Conditions ?
The concern here is if you are expect to enter into ‘more onerous’ conditions that than the Handbook obligations. You have to try and take an objective view as to whether the Terms relating to the Mortgage Agency Services conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before moving forward on this question.
Where can I find the Mortgage Agency Services conveyancing panel requirements or Transfer of Equity Conveyancing?
Mortgage Agency Services approved panel lawyers have to comply with the UK Finance Lenders’ Handbook instructions relating to Transfer of Equity. These are set out in Section 16.3. First, your firm must approve the form of Transfer of Equity (which should be in the Land Registry's standard form) and, if Mortgage Agency Services require, the deed of covenant on their behalf. You will need to check Mortgage Agency Services CML Part 2 conditions to see if Mortgage Agency Services have standard forms of transfer and deed of covenant. Please note that this requirement can change from one transaction to another so do check! Second,When drafting or approving a transfer, you should bear in mind that: although the transfer should state that it is subject to the mortgage (identified by date and parties), it need give no details of the terms of the mortgage; the transfer need not state the amount of the mortgage debt. If it does, the figure should include both principal and interest at the date of completion, which you must check ; there should be no statement that all interest has been paid to date. Further obligations are set out in the UK Finance Lenders’ Handbook which have to be followed by all firms on the Mortgage Agency Services conveyancing panel
JLT’s PI Insurance renewal form questions if my practice had been excluded from any bank panels in the last year. I just found out that the firm is no longer on the Mortgage Agency Services solicitor panel? Will that effect my PII cover?
The best placed professionals to answer this question are your insurance brokers. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Mortgage Agency Services solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
I am on the Mortgage Agency Services conveyancing panel and all set to complete a remortgage shortly. My file does not contain a Legal Charge for the client to sign. Who do I contact at Mortgage Agency Services to obtain duplicate documents?
You would be advised to contact Mortgage Agency Services to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates an individual section for banks to cite who to contact to obtain standard documents. Mortgage Agency Services in their Part 2’s state:
It is likely that you will need to disclose your Mortgage Agency Services solicitors panel number.

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Average number of days to register title including a charge in favour of Mortgage Agency Services
This information relates to purchase only and not remortgages.
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2026 [no data]
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* Data aggregated from sources including COMPLETIONmonitor