National Westminster Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by National Westminster Bank and to assist in remaining on the National Westminster Bank Conveyancing Panel.

National Westminster Bank Conveyancing Panel: Recently Asked Questions

National Westminster Bank would like me to conduct due diligence for them alone on a residential conveyancing matter , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the National Westminster Bank conveyancing panel) How does this operate and are there different instructions from National Westminster Bank in this situation?
The Council of Mortgage Lenders, together with National Westminster Bank and other members created a standard set of instructions where a solicitor is representing a lender such as National Westminster Bank alone in a residential conveyancing transaction. These legal instructions are contained at Part 3 of the UK Finance Lenders’ Handbook and are to be read together with Sections One and Two. The CML have published an example requirements letter to the borrower’s lawyer for use by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel conveyancer.

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Am I obliged, being on the National Westminster Bank conveyancing panel, to carry out a LMO4 search?
National Westminster Bank make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Please note that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as National Westminster Bank are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the borrower.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Does your ROT and Ts and Cs cover this?

A leading search supplier lists over 70 property searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location contact your search provider or call one of the leading search companies such as Searchflow.

Being on the National Westminster Bank conveyancing panel how long am I expected to retain the complete conveyancing file?
The Council of Mortgage Lender requirements of National Westminster Bank are silent on this. Most mortgage companies address the issue of file retention via their Terms of panel appointment where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect National Westminster Bank’s interest. To be absolutely sure of National Westminster Bank requirements in this regard please check the Terms and Conditions of National Westminster Bank’s conveyancing panel appointment.
We are acting for a seller of a property and we have just received an email from the buyers solicitors who are not on the National Westminster Bank conveyancing panel requesting that we undertake to send certain post-completion documents to a law firm on the approved solicitor list for National Westminster Bank. We have not come accross this before. Do we give the undertaking?
You will be aware of the trend in recent years for lenders such as National Westminster Bank to take a much more pro-active approach in relation to the management and make up of their conveyancer panels. The knock on effect of this is that it is more likely that there will be a higher number of cases where a conveyancer is not on the National Westminster Bank panel. The situation that you find yourself in is where your client’s purchaser has his/her own lawyer and National Westminster Bank have appointed a separate lawyer to act on their behalf where the new CML Part 3 requirements apply. Section 11.1 of the UK Finance Lenders’ Handbook Part 3 requires National Westminster Bank’s panel solicitor to ‘ ...transfer the mortgage advance directly to the Seller’s conveyancer. The Seller’s conveyancer must be required to hold the mortgage advance on the terms of the required undertaking. The example borrower’s conveyancer’s undertaking letter includes a specific example of the seller’s undertaking’. You should expect to be advised to received the mortgage advance directly from the conveyancing solicitors for National Westminster Bank. You will no doubt be required to undertake directly to National Westminster Bank’s solicitors to discharge any charges secured on the property and to send directly to them the executed transfer and any other documents required to enable us to effect registration. Please remember to carefully consider undertakings in accordance with your firm’s protocol and record them in your undertakings logg. Please remember that as well as this breach of this undertaking having regulatory and compliance implications it’s breach could also result in your firm being removed off the National Westminster Bank conveyancing panel.
Every so often I read a LENDERmonitor email but I rarely see change of note. For example, Fortunately my practice on the National Westminster Bank conveyancing panel and get an alerts simply telling me a change of address. Why is that of any relevance?
It is important that you take note of such changes because sending a communication or deeds to the wrong address can cause delays that might not only affect your borrower client but also affect your ability to remain on the National Westminster Bank conveyancing panel. Is possible next month that National Westminster Bank change their requirements as to where the post completion documents should be sent. Do you change the details in your CMS? Is this recorded anywhere? Is this information passed on to secretaries and assistants? By virtue of your COT National Westminster Bank you are giving assurances that you will forward the deeds within 10 days of receiving the Title Information Document. Putting to one side the academic question as to whether you are technically breaching an undertaking in sending it to the wrong address, you run the risk of National Westminster Bank suspending you off the panel because they are not receiving the deeds in accordance with the COT. It will not be a valid excuse to say that you sent it to an out of date postal address or DX details.
Does CQS accreditation guarantee my firm’s acceptance on to lenders conveyancing panels?
The Law Society’s CQS accreditation gives no guarantee to lender panel acceptance. Nevertheless the CML have indicated that it is likely to become a prerequisite for firms wishing to remain on their panels. Some mortgage companies now use the scheme as the starting point for Panel membership as is the case with HSBC.
I am on the National Westminster Bank conveyancing panel and scheduled to complete a purchase shortly. I can not locate a Legal Charge for the client to execute. Who do I contact at National Westminster Bank to request substitute deeds?
You would be advised to get in touch with National Westminster Bank to obtain standard documents. The The Council of Mortgage Lenders Handbook includes an express section for lenders to enumerate who to contact to obtain standard documents. National Westminster Bank in their Part 2’s state:
It helps to disclose your National Westminster Bank conveyancing panel number.

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Average number of days to register title including a charge in favour of National Westminster Bank
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor