Platform Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Platform and to assist in remaining on the Platform Solicitors Panel.

Platform Solicitor Panel: Recently Asked Questions

Being on the Platform conveyancing panel how long am I expected to retain the complete conveyancing file?
The Council of Mortgage Lender requirements of Platform are silent on this. Most mortgage companies deal with the issue of file retention via their Terms of panel appointment where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Platform’s interest. To be absolutely sure of Platform requirements in this regard please check the Terms and Conditions of Platform’s conveyancing panel membership.

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Does my firm risk of suspension off the Platform solicitor panel if I have not sent the TID on a purchase within a certain time frame from draw-down of funds?
You might expect Platform via their Part Two obligations to address this but the Handbook makes no mention on time frames. You need to look at the Terms of Platform’s Conveyancing Panel Appointment that you entered into. For many lender's these Terms contain a provision along the following lines: ‘To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds’ It is imperative to keep Platform informed. Law firms can often compound their problems by not communicating with the lender when there is a delay or problem.
My firm is not on the Platform conveyancing panel as well other banks. My clients, who are getting a mortgage with Platform still want me to act for them even though I am not on the Platform panel. Am I doing anything wrong is suggesting to my client that they use a firm down the road to act for Platform on mortgage aspect of the conveyancing?
You need to be careful here as what you are intending may not be acceptable to the mortgage company. It is possible that you (as a non-panel firm) or the mortgage applicant are not at liberty instruct a panel firm of your choice. Lenders such as Nationwide BS make it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender will appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancing firm. You also need to make the costs implications and potential for delay very clear to your client.
In carrying out leasehold conveyancing do Platform panel solicitors need to consider if there is an absentee freeholder?
On the basis that your practice in is on the Platform conveyancing panel and you are acting for them in relation to a leasehold property, you must report to them if it becomes apparent that the landlord is either absent or insolvent. If Platform are to lend, they may require indemnity insurance. In any event,you will need to check Platform’s specific requirements. Notwithstanding whether Platform will lend in such circumstances you still need to advise the borrower (unless you are acting for Platform alone) as to the risks of buying a property with an insolvent or absentee landlord.
We are a 3-partner firm on the Platform conveyancing panel. Do you have ideas as to how we can market our practice as conducting conveyancing in Hendon on the Platform panel?
7 borrowers search for a solicitor on the Platform panel on a monthly basis in Hendon. Please contact the team at lenderpanel.com to see how your firm can be found by those searching for conveyancing in Hendon.
Our membership of the Platform conveyancing panel was suspended but was reinstated on appeal, do I need to include this information on my CQS application?
We would recommend that you supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not adversely impact your application but gives the CQS team viability as to what has occured.
I am on the Platform conveyancing panel and due to complete a remortgage shortly. I dont have a Legal Charge for the client to execute. Who do I contact at Platform to get a duplicate Deed?
You should get in touch with Platform to obtain standard documents. The CML Handbook incorporates an explicit question for banks to enumerate who to contact to obtain standard documents. Platform in their Part 2’s state:
Always remember to quote your Platform conveyancing panel reference.

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Average number of days to register title including a charge in favour of Platform
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 49.5
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor