Ulster Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Ulster Bank and to assist in remaining on the Ulster Bank Conveyancing Panel.

Ulster Bank Conveyancing Panel: Recently Asked Questions

Are Ulster Bank Conveyancing panel solicitors obliged to disclose incentives?
Ulster Bank’s answer to this question can be found at section 6.4.4 of their CML Part 2 requirements

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Ulster Bank wants me to represent them alone on a residential conveyancing transaction , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Ulster Bank conveyancing panel) How does this work and are there different instructions from Ulster Bank in this situation?
The CML, along with Ulster Bank and other stakeholders developed a standard set of requirements where a solicitor is acting for a lender such as Ulster Bank alone in a residential conveyancing transaction. These obligations are contained at Part III of the UK Finance Lenders’ Handbook and are to be followed in conjunction with Sections One and Two. The CML have published an example requirements letter to the borrower’s conveyancing solicitor for adaptation by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel solicitor.
Can you suggest any advice if we wish to appeal being removed from the Ulster Bank solicitor panel?
Should you firm be removed from the Ulster Bank conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact Ulster Bank directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by Ulster Bank, it may be useful to provide the following information:

  • Comprehensive account of your firm’s transaction history
  • A copy of your COMPLETIONmonitor reports if you use that service
  • Your recent claims history
  • comprehensive details of all staff in your practice and their role.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Supply duplicate practising certificates, the firm's current PII schedule and your accountant's certificate, calculating what percentage of the firm's gross fee income is generated from residential conveyancing transactions

On appeal some firms have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. Such an achievement is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm is a ‘low risk’.

Do lenders such as Ulster Bank engage a separate conveyancing panel for buy to let mortgages?
Most lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with Ulster Bank as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from Ulster Bank we suggest that you call Ulster Bank to check the position.
My practice have never been on the Ulster Bank conveyancing panel as well other lenders. My clients, who are getting a mortgage with Ulster Bank still want me to act for them regardless of the fact that we are not on the Ulster Bank panel. Is it fine for me to use a firm down the road to act for Ulster Bank on mortgage aspect of the conveyancing?
You need to be careful here as what you are intending may not be acceptable to the lender. It is possible that you (as a non-panel firm) or the mortgage applicant are not entitled instruct a panel firm of your choice. An increasing amount of lenders are making it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender must appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancer. You also need to make the costs implications and potential for delay very clear to your client.
Prime Professional’s PII renewal form questions if my firm had been excluded from any mortgage panels in the last 12 months. I recently found out that the firm is no longer on the Ulster Bank conveyancing panel? Will that effect my insurance?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Ulster Bank solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
My firm is listed on the Ulster Bank conveyancing panel and due to complete a purchase shortly. My file does not contain a Legal Charge for the client to sign. Who do I contact at Ulster Bank to request substitute deeds?
You would be advised to get in touch with Ulster Bank to obtain standard documents. The The Council of Mortgage Lenders Handbook contains an explicit inquiry for lenders to enumerate who to contact to obtain standard documents. Ulster Bank in their Part 2’s state:
It is likely that you will need to disclose the firm’s Ulster Bank conveyancing panel number.

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Average number of days to register title including a charge in favour of Ulster Bank
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor