Ulster Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Ulster Bank and to assist in remaining on the Ulster Bank Conveyancing Panel.

Ulster Bank Solicitor Panel: Recently Asked Questions

Do Ulster Bank or the CML run CPD seminars for the Ulster Bank approved conveyancing panel in the same way that CQS run CPD Courses for accredited firms?
The Council of Mortgage Lenders (or the BSA) do not involve themselves in training however they do provided numerous general conveyancing related conferences which are attended by firms on the Ulster Bank conveyancing panel. We do intend to run specific lender focused seminars in the coming months including a webinar on Ulster Bank’s Part 2 obligations. Practitioners on the Ulster Bank conveyancing panel are welcome. Further details will be made available as part of the LENDERmonitor Alerts.

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I am hearing that agents are using online checkers to see if a firm is on a lender panel. Why?
The fact of the matter is that estate agents are suffering if their clients start out on the buying process having appointed a solicitor who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change solicitors .
Given my firm’s membership on the Ulster Bank conveyancing panel how long am I obliged to keep hold of the original conveyancing file?
The CML Part II requirements of Ulster Bank are silent on this. Most mortgage companies address the question of file retention via their Terms and Conditions where they generally provide that for evidential purposes, the firm must keep the file for a minimum six years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Ulster Bank’s interest. To be absolutely sure of Ulster Bank requirements in this regard please check the Terms and Conditions of Ulster Bank’s conveyancing panel membership.
My post-completion clerk has resigned unexpectedly. I urgently need to prioritise making sure that charges are registered. That said, how quickly do I need to send deeds to Ulster Bank once the charge is registered before my firm runs the risk of being suspended off the conveyancing panel for Ulster Bank?
Ulster Bank will likely expect the deeds to be sent to them within 10 days of you receiving the TID (unless their specific P2 requirements specifically state that they you are not to send them anything). Most COTs refer to complying with the Certificate of Title referred to in IB (3.7) of the SRA Code of Conduct 2011, published by the Law Society which states that you ‘will despatch to you such deeds and documents relating to the Property as you require with a list of them in the form prescribed by you within ten working days of receipt by us of the title information document from the Land Registry’ As to whether the lender will suspend your panel status this very much varies according to the lender’s own internal policies The more cases you have the more risk you face. Some lenders may take action if there records show that the deeds are outstanding for more than 3 matters. The fact is that if you keep within the time frame then you will have more chance of remaining on the Ulster Bank conveyancing panel.
St Giles’ PII renewal form enquires if my firm had been excluded from any bank panels in the last 12 months. I recently discovered that the practice is no longer on the Ulster Bank conveyancing panel? Is this likely to effect my PII cover?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Ulster Bank solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
Our practice is on the Ulster Bank conveyancing panel and due to complete a purchase within the next few weeks. My file does not contain a Mortgage Deed for the client to execute. Who do I contact at Ulster Bank to request substitute deeds?
You should contact Ulster Bank to obtain standard documents. The CML Handbook has an express question for banks to establish who to contact to obtain standard documents. Ulster Bank in their Part 2’s state:
It helps to quote your Ulster Bank conveyancing panel reference.

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Average number of days to register title including a charge in favour of Ulster Bank
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor