Co operative Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Co operative Bank and to assist in remaining on the Co operative Bank Conveyancing Panel.

Co operative Bank Conveyancing Panel: Recently Asked Questions

Can my practice register a complaint to the CML about being removed from the Co operative Bank conveyancing panel?
The CML is not a regulator and therefore cannot advise on grievances against lenders. You can of course contact Lexsure to see if we can help.

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Do Co operative Bank or the Council of Mortgage Lenders run professional training Courses for the Co operative Bank approved solicitor panel in the same way that CQS run CPD Courses for accredited firms?
The Council of Mortgage Lenders (or the BSA) do not involve themselves in training although they do host numerous general conveyancing related conferences which are attended by firms on the Co operative Bank conveyancing panel. We do intend to run specific lender focused seminars in the coming months including a webinar on Co operative Bank’s Part 2 requirements. Practitioners on the Co operative Bank conveyancing panel are welcome. Information about the webinar will be made available as part of the LENDERmonitor P2 change Notifications.
Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?
There are thousands of firms across the UK who feel aggrieved claiming that they have been removed from lenders’ panels without an explanation or a good reason. It is highly unlikely, given that lenders have distanced themselves from creating a standardised appeals process for brokers, that an appeals process will be introduced for lawyers. Commenting on the call by brokers to have a standardised process the CML said’ “While we understand that some lenders do have an appeals process, it would not be appropriate for a trade body such as the CML to seek to be prescriptive about such a process.” Some lenders do of course set out an appeals policy. The Law Society does have information on it’s site that may be of assistance. If you would like to talk to one of our compliance experts about our Lender Panel Protection Service please contact us.
I am hearing that agents are using online checkers to see if a firm is on a lender panel. Why?
Many estate agents are suffering if their clients start out on the buying process using a solicitor who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change lawyers.
My conveyancing assistant has resigned unexpectedly. I urgently need to prioritise making sure that charges are registered. That said, how quickly do I need to send deeds to Co operative Bank once the charge is registered before my firm runs the risk of being suspended off the conveyancing panel for Co operative Bank?
Co operative Bank will likely expect the deeds to be sent to them within 10 days of you receiving the TID (unless their specific P2 requirements specifically state that they you are not to send them anything). Most COTs refer to complying with the Certificate of Title referred to in IB (3.7) of the SRA Code of Conduct 2011, published by the Law Society which states that you ‘will despatch to you such deeds and documents relating to the Property as you require with a list of them in the form prescribed by you within ten working days of receipt by us of the title information document from the Land Registry’ As to whether the lender will suspend your panel status this very much varies according to the lender’s own internal policies The more cases you have the more risk you face. Some lenders may take action if there records show that the deeds are outstanding for more than 3 matters. The fact is that if you keep within the time frame then you will have more chance of remaining on the Co operative Bank conveyancing panel.
JLT’s PI Insurance renewal form asks if my firm had been removed off any bank panels in the last year. I recently became aware that the practice is no longer on the Co operative Bank conveyancing panel? Is this likely to impact my PII cover?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Co operative Bank solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
My firm is listed on the Co operative Bank conveyancing panel and due to complete a remortgage shortly. I dont have a Legal Charge for the client to execute. Who do I contact at Co operative Bank to request substitute deeds?
You need to contact Co operative Bank to obtain standard documents. The The Council of Mortgage Lenders Handbook contains a specific inquiry for banks to establish who to contact to obtain standard documents. Co operative Bank in their Part 2’s state:
Please remember to disclose the firm’s Co operative Bank solicitors panel reference.

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Average number of days to register title including a charge in favour of Co operative Bank
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor