Co operative Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Co operative Bank and to assist in remaining on the Co operative Bank Conveyancing Panel.

Co operative Bank Solicitor Panel: Recently Asked Questions

Does the fact that my firm has signed up to LENDERmonitor Alerts help in my application to join the Co operative Bank solicitor panel?
The requirements to join the Co operative Bank conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.

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Is it true that the Law Society has recommended that firms check their status on the Co operative Bank conveyancing panel?
The Law Society of Scotland has suggested that solicitors should check their panel status with lenders before accepting client instructions to act. The advice is lender-agnostic as it does not relate specifically to solicitors on the Co operative Bank conveyancing panel. The recommendation arises from the practice of a number of mortgage lenders who remove solicitors from their panels without prior notice as part of their panel management system, which can lead to some solicitors discovering this only once instructed. This is sensible advice as a client finding out midway through a transaction that their lawyer is not on the approved lender panel is very frustrating and can lead to complaints. Many online consumer forums contain posts where someone is complaining about finding that their lawyer is not on a lender conveyancing panel. Such forums include moneysavingexpert.com
Being on the Co operative Bank conveyancing panel how long am I expected to retain the complete conveyancing file?
The Council of Mortgage Lender requirements of Co operative Bank are silent on this. Most lenders deal with the question of file retention via their Terms and Conditions where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Co operative Bank’s interest. To be absolutely sure of Co operative Bank requirements in this regard please check the Terms and Conditions of Co operative Bank’s conveyancing panel membership.
Can you give me an example of some of the reports available via COMPLETIONmonitor to support my application to be on the Co operative Bank conveyancing panel ?
There are many reports available, five of which are as follows:
  • Evidence of undertaking logs
  • Average mortgage advance
  • Buy to Let transactions
  • Number of conveyancing cases by lender
  • Disclosure/Notification to Lender analysis indicating frequency and nature of disclosures - to include benchmarking analysis against aggregate data
Are there conditions,outside the UK Finance Part 2 requirements, that a firm should be aware of when on the Co operative Bank conveyancing panel?
In order to be on the Co operative Bank conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Co operative Bank) are as follows:
  • To carry out our instructions with reasonable care and skill, ensuring that all employees carrying out mortgage work on our behalf are qualified and competent to do so
  • To notify us in writing of any change in your details as held on our records for example, change of address, telephone number, document exchange number email address. Notification must be given to us at least 10 days before the change will be effective.
  • Without prejudice to your obligation to comply in full with the Safeguards provisions in the UK Finance Lenders’ Handbook, to report to us as soon as possible any suspicion that you have about the genuineness of any transaction in any respect.
  • To quote on all communications with us relating to deeds/registration issues, whether by telephone or in writing, the panel number that we provide for each practising address and the mortgage account or application number for the mortgage concerned.
  • To forward the title deeds and documents to another solicitor/conveyancer within 24 hours of an instruction from us requiring you to do so. On forwarding the deeds as instructed you will confirm to us that you have done so. Upon receipt of your confirmation, we will release you from all undertakings relating to your holding the title deeds.
JLT’s PII renewal form questions if my practice had been excluded from any lender panels in the last 12 months. I recently became aware that the firm is no longer on the Co operative Bank conveyancing panel? Will that effect my PII cover?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Co operative Bank solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
Our practice is on the Co operative Bank conveyancing panel and scheduled to complete a purchase within the next week. My papers do not include a Mortgage Deed for the client to sign. Who do I contact at Co operative Bank to get a duplicate Deed?
You need to contact Co operative Bank to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates an explicit inquiry for lenders to reveal who to contact to obtain standard documents. Co operative Bank in their Part 2’s state:
Don’t forget to disclose your Co operative Bank conveyancing panel number.

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Average number of days to register title including a charge in favour of Co operative Bank
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor