RBS - Direct Line One Conveyancing Panel Information

The criteria to join the RBS - Direct Line One conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.

Although not necessarily published, lenders have varying criteria . We do not hold specific requirements relating to the questions raised as part of the application to be on the RBS - Direct Line One conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):

Whether any lender has ever made a claim against the firm’s PII cover

Full complaints history for each licensed conveyancer

SRA or equivalent regulator registration number where applicable

House price discrepancies (declared to lender vs. registered at Land Registry)

Automated alerting to inform lenders when there is a fundamental change to the firm (e.g. change of management)

Whether the firm has ever applied for accreditation and the outcome of the application

Whether the firm has ever knowingly accepted instructions on transactions involving Sale and Rent Back, Back to Back, Exchange and Delayed Completion and Lease Option, Below Market Value.

List of all those who fund the firm, including non-lawyers if applicable

Structure of firm and, where applicable, its group

List of all those who can sign off the Certificate Of Title

We would recommend that you provide details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your application but gives the Law Society viability as to what has happened.

You would be advised to contact RBS - Direct Line One to obtain standard documents. The CML Handbook has an explicit inquiry for banks to reveal who to contact to obtain standard documents. RBS - Direct Line One in their Part 2’s state: You will need to quote the firm’s RBS - Direct Line One solicitors panel reference.