Coutts Finance Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Coutts Finance and to assist in remaining on the Coutts Finance Conveyancing Panel.

Coutts Finance Conveyancing Panel: Recently Asked Questions

Can my practice submit a complaint to the CML about being excluded from the Coutts Finance conveyancing panel?
The CML is an association rather than a regulator and therefore will not advise on grievances against lenders. You can of course contact Lexsure to see if we can assist.

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Do Coutts Finance or the CML run professional training seminars for the Coutts Finance approved conveyancing panel in the same way that CQS run CPD Courses for accredited firms?
The Council of Mortgage Lenders (or the BSA) do not involve themselves in training although they do provided numerous general conveyancing related conferences which are attended by firms on the Coutts Finance conveyancing panel. We do intend to run specific lender focused seminars in the near future including a webinar on Coutts Finance’s Part 2 obligations. Solicitors on the Coutts Finance conveyancing panel are welcome. Further details will be made available as part of the LENDERmonitor P2 change Notifications.
Coutts Finance would like me to represent them alone on a residential conveyancing transaction , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Coutts Finance conveyancing panel) How does this work and are there different requirements from Coutts Finance in this circumstance?
The CML, together with Coutts Finance and other lenders developed a standard set of instructions where a conveyancer is acting for a lender such as Coutts Finance alone in a residential conveyancing matter. These obligations are contained at Part Three of the UK Finance Lenders’ Handbook and are to be followed together with Part I and II. The CML have published an example requirements letter to the borrower’s lawyer for adaptation by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel lawyer.
Are there any specific Coutts Finance conveyancing panel obligations or Transfer of Equity Conveyancing?
Coutts Finance approved solicitors are bound by the UK Finance Lenders’ Handbook instructions relating to Transfer of Equity. These are set out in Section 16.3. First, your firm must approve the form of Transfer of Equity (which should be in the Land Registry's standard form) and, if Coutts Finance require, the deed of covenant on their behalf. You will need to check Coutts Finance CML Part 2 conditions to see if Coutts Finance have standard forms of transfer and deed of covenant. Please note that this requirement can change from one transaction to another so do check! Second,When drafting or approving a transfer, you should bear in mind that: although the transfer should state that it is subject to the mortgage (identified by date and parties), it need give no details of the terms of the mortgage; the transfer need not state the amount of the mortgage debt. If it does, the figure should include both principal and interest at the date of completion, which you must check ; there should be no statement that all interest has been paid to date. Further obligations are set out in the UK Finance Lenders’ Handbook which have to be followed by all firms on the Coutts Finance conveyancing panel
My post-completion clerk has resigned unexpectedly. I urgently need to prioritise making sure that charges are registered. That said, how quickly do I need to send deeds to Coutts Finance once the charge is registered before my firm runs the risk of being suspended off the conveyancing panel for Coutts Finance?
Coutts Finance will likely expect the deeds to be sent to them within 10 days of you receiving the TID (unless their specific P2 requirements specifically state that they you are not to send them anything). Most COTs refer to complying with the Certificate of Title referred to in IB (3.7) of the SRA Code of Conduct 2011, published by the Law Society which states that you ‘will despatch to you such deeds and documents relating to the Property as you require with a list of them in the form prescribed by you within ten working days of receipt by us of the title information document from the Land Registry’ As to whether the lender will suspend your panel status this very much varies according to the lender’s own internal policies The more cases you have the more risk you face. Some lenders may take action if there records show that the deeds are outstanding for more than 3 matters. The fact is that if you keep within the time frame then you will have more chance of remaining on the Coutts Finance conveyancing panel.
St Giles’ PI Insurance renewal form enquires if my firm had been excluded from any lender panels in the last year. I recently discovered that the firm is no longer on the Coutts Finance solicitor panel? Will that impact my PII premium?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Coutts Finance solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
My firm is listed on the Coutts Finance conveyancing panel and all set to complete a remortgage within the next few weeks. I dont have a Mortgage Deed for the client to sign. Who do I contact at Coutts Finance to get a duplicate Deed?
You would be advised to communicate with Coutts Finance to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates an express question for lenders to enumerate who to contact to obtain standard documents. Coutts Finance in their Part 2’s state:
It helps to disclose your Coutts Finance conveyancing panel reference.

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Average number of days to register title including a charge in favour of Coutts Finance
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor