Coutts Finance Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Coutts Finance and to assist in remaining on the Coutts Finance Conveyancing Panel.

Coutts Finance Solicitor Panel: Recently Asked Questions

Are Coutts Finance Conveyancing panel lawyers obliged to disclose incentives?
Coutts Finance’s answer to this question can be found at section 6.4.4 of their CML Part 2 requirements

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I am on the Coutts Finance conveyancing panel. Can I get an archived copy of a Coutts Finance Part 2 from the CML?
The CML do not retain duplicates of P2 requirements pre-December 2010. We would advise that you contact Coutts Finance directly.
What can you suggest we do if we wish to lodge an appeal being removed from the Coutts Finance approved solicitor list?
Should you firm be removed from the Coutts Finance conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact Coutts Finance directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by Coutts Finance, it may be useful to provide the following information:

  • Comprehensive account of your firm’s conveyancing history
  • A copy of your COMPLETIONmonitor reports if you use that service
  • Your recent claims history
  • Full details of all staff in your firm and their role.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Provide copy practising certificates, the firm's current professional indemnity policy and the firm’s accountant's certificate, setting out what percentage of the firm's gross fee income is generated from residential conveyancing

It is encouraging that some conveyancing firms have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. Success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm has a healthy attitude towards risk mitigation.

Do I run the risk of removal off the Coutts Finance solicitor panel if I have not sent the deeds on a purchase within a certain time frame from draw-down of funds?
One might ordinarily expect Coutts Finance via their Part 2 obligations to address this but the Handbook is silent on deadlines to send deeds. Do look at the Terms of Coutts Finance’s Conveyancing Panel Appointment that you are bound by. For a number of banks these Terms contain a clause along the following lines: ‘To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds’ It is important to keep Coutts Finance updated. Law firms can often compound their problems by not communicating with the lender when there is a delay or problem.
I recently attended a seminar arranged via my PI broker where it was mentioned that solicitors are being sued for non-compliance with CML PII obligations . I am on the Coutts Finance conveyancing panel can you tell me how Part 2 changes took place by Coutts Finance during 2013?
During 2013, 78 sections of the UK Finance Lenders’ Handbook P2 were changed by Coutts Finance. Some changes are more important than others but as a firm on the Coutts Finance conveyancing panel you are of course obliged to comply with individual lender requirements, as set out in Part II of the UK Finance Lenders’ Handbook. Locktons have recently pointed out in an article that non-compliance with Part 2 requirements account for a number of high value claims, and it is therefore important to be aware of any particularly onerous terms that an individual lender may impose.

Remember: CML requirements are not guidelines; they are the lender client’s instructions.

JLT’s PII renewal form enquires if my practice had been excluded from any mortgage panels in the last 12 months. I just became aware that the practice is no longer on the Coutts Finance solicitor panel? Will that effect my PII premium?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Coutts Finance solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
Our practice is on the Coutts Finance conveyancing panel and all set to complete a purchase within the next week. I dont have a Mortgage Deed for the client to execute. Who do I contact at Coutts Finance to request substitute deeds?
You need to communicate with Coutts Finance to obtain standard documents. The CML Handbook contains an explicit question for lenders to set out who to contact to obtain standard documents. Coutts Finance in their Part 2’s state:
It helps to disclose the firm’s Coutts Finance solicitors panel reference.

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Average number of days to register title including a charge in favour of Coutts Finance
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor