RBS- First Active Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by RBS- First Active and to assist in remaining on the RBS- First Active Approved Solicitor Panel.

RBS- First Active Conveyancing Panel: Recently Asked Questions

Can a firm register a complaint to the CML about being excluded from the RBS- First Active conveyancing panel?
The CML is not a regulator and therefore cannot investigate grievances against lenders. You can of course contact Lexsure to see if we can assist.

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Being on the RBS- First Active conveyancing panel how long am I expected to archive the complete conveyancing file?
The CML Part II requirements of RBS- First Active are silent on this. Most mortgage companies deal with the question of file retention via their Terms of panel appointment where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect RBS- First Active’s interest. To be absolutely sure of RBS- First Active requirements in this regard please check the Terms and Conditions of RBS- First Active’s conveyancing panel acceptance.
Do you have any idea what Lenders such as RBS- First Active are asking for when it comes to applying to be on their approved solicitor list?
Although not necessarily published, lenders have varying criteria . We do not hold specific requirements relating to the questions raised as part of the application to be on the RBS- First Active conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • Full career history for each licensed conveyancer including registration date with Council of Licensed Conveyancers
  • and Conveyancing Quality Scheme
  • List of all those who fund the firm, including non-lawyers if applicable
  • Automated alerting to inform lenders when there is a fundamental change to the firm (e.g. change of name)
  • PII Cover details, including, if relevant, whether the firm is or has been in the assigned risks pool and structure of cover – basic
  • Whether any lender has ever made a claim against the firm’s PII cover
  • List of all solicitors within firm
  • List of fee-earners who are foreign qualified
  • Full complaints history for each licensed conveyancer
  • Whether the firm has ever knowingly accepted instructions on transactions involving Sale and Rent Back, Back to Back, Exchange and Delayed Completion and Lease Option, Below Market Value.
  • In conducting leasehold conveyancing do RBS- First Active conveyancing panel lawyers have to examine whether there is an absentee freeholder?
    Assuming that your firm in is on the RBS- First Active conveyancing panel and you are representing them in relation to a leasehold property, you must report to them if it becomes apparent that the landlord is either absent or insolvent. If RBS- First Active are to lend, they may require indemnity insurance. In any event,you will need to check RBS- First Active’s specific requirements. Notwithstanding whether RBS- First Active will lend in such circumstances you still need to advise the borrower (unless you are acting for RBS- First Active alone) as to the risks of buying a property with an insolvent or absentee freeholder.
    Our firm had their RBS- First Active panel membership revoked but we have not yet been given a reason as to why. I am completing a CQS application form what details should I disclose?
    In the circumstances please clarify on the application what action you have taken to discover the reasons behind cancellation of your RBS- First Active panel status. In particular please provide details if you have received communications from the lender. E.G. before revocation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
    Our practice is on the RBS- First Active conveyancing panel and scheduled to complete a remortgage shortly. My file does not contain a Legal Charge for the client to sign. Who do I contact at RBS- First Active to obtain duplicate documents?
    You need to contact RBS- First Active to obtain standard documents. The CML Handbook includes an express section for lenders to establish who to contact to obtain standard documents. RBS- First Active in their Part 2’s state:
    Please remember to disclose your RBS- First Active conveyancing panel reference.

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    Average number of days to register title including a charge in favour of RBS- First Active
    This information relates to purchase only and not remortgages.
    YearDays*
    2024 [no data]
    2023 [no data]
    2022 [no data]
    2021 [no data]
    2020 [no data]
    2019 [no data]
    * Data aggregated from sources including COMPLETIONmonitor