RBS- First Active Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by RBS- First Active and to assist in remaining on the RBS- First Active Approved Solicitor Panel.

RBS- First Active Solicitor Panel: Recently Asked Questions

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I am hearing that agents are using online checkers to see if a firm is on a lender panel. Why?
The fact of the matter is that estate agents will be feeling the pain if their clients start out on the conveyancing process having appointed a solicitor who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change lawyers.
An established client of mine is purchasing a detached house for £700,000 in Liverpool with a mortgage over GBP 450,000. I am on the RBS- First Active conveyancing panel but do RBS- First Active have a separate approved panel when the advance is above 400,000?
We only know of a couple of banks that operate a distinct approved solicitors panel where the mortgage advance is over a certain threshold. You should nevertheless check directly with RBS- First Active. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with RBS- First Active
What sort of information are Lenders such as RBS- First Active are asking for when it comes to applying to be on their approved conveyancing panel?
Each lender has different criteria. We do not hold specific requirements relating to the questions raised as part of the application to be on the RBS- First Active conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • Whether the firm has ever knowingly accepted instructions on transactions involving Sale and Rent Back, Back to Back, Exchange and Delayed Completion and Lease Option, Below Market Value.
  • List of all solicitors within firm
  • Full career history for each licensed conveyancer including registration date with Council of Licensed Conveyancers
  • List of all those who fund the firm, including non-lawyers if applicable
  • top-up split and history of any refusals
  • Whether any lender has ever made a claim against the firm’s PII cover
  • List of fee-earners who are foreign qualified
  • Details of any accreditation e.g. Lexcel or
  • Automated alerting to inform lenders when there is a fundamental change to the firm (e.g. change of name)
  • Full complaints history for each licensed conveyancer
  • A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. RBS- First Active and other lenders have restricted their panel over the years. Why?
    In operating open conveyancing panels, lenders such as RBS- First Active face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

    These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

    RBS- First Active and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

    We had our RBS- First Active panel membership revoked but we have not yet been given a reason as to why. I am completing a CQS application questionnaire what details must I report?
    In the circumstances please clarify on the application what action you have taken to discover the reasons behind cancellation of your RBS- First Active panel membership. In particular please provide details if you have received communications from the lender. E.G. before revocation of your panel membership did you receive any letters or calls from the lender putting you on notice?
    I am on the RBS- First Active conveyancing panel and all set to complete a purchase shortly. My file does not contain a Mortgage Deed for the client to execute. Who do I contact at RBS- First Active to obtain duplicate documents?
    You would be advised to contact RBS- First Active to obtain standard documents. The The Council of Mortgage Lenders Handbook includes an individual question for lenders to cite who to contact to obtain standard documents. RBS- First Active in their Part 2’s state:
    You will need to disclose your RBS- First Active solicitors panel reference.

    Find a Lawyer on the RBS- First Active Approved Solicitor Panel

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    Average number of days to register title including a charge in favour of RBS- First Active
    This information relates to purchase only and not remortgages.
    YearDays*
    2025 [no data]
    2024 [no data]
    2023 [no data]
    2022 [no data]
    2021 [no data]
    2020 [no data]
    * Data aggregated from sources including COMPLETIONmonitor