Hampden Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Hampden and to assist in remaining on the Hampden Conveyancing Panel.

Hampden Solicitor Panel: Recently Asked Questions

Can a firm register a complaint to the Council of Mortgage Lenders about being removed from the Hampden conveyancing panel?
The CML is an association rather than a regulator and therefore cannot investigate grievances against lenders. You can of course contact Lexsure to see if we can help.

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What type of firms do building societies allow to be on their Conveyancing Panels?
In the same way that there is a unique Hampden conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
My firm is not on the Hampden conveyancing panel as well other banks. My clients, who are getting a mortgage with Hampden still want me to act for them regardless of the fact that we are not on the Hampden panel. Am I doing anything wrong is suggesting to my client that they use a firm down the road to act for Hampden on mortgage aspect of the conveyancing?
Please tread carefully here as what you are proposing may not be acceptable to the lender. It is possible that you (as a non-panel firm) or the mortgage applicant are not at liberty instruct a panel firm of your choice. Lenders such as Nationwide BS make it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender must appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancer. You also need to make the costs implications and potential for delay very clear to your client.
Are figures published disclosing the Hampden conveyancing panel size and the number of conveyancing firms dismissed each year?
With banks and solicitors working so closely with one another it is surprising that there has not been much call for the introduction of a bit of transparency regarding not just the figures for the Hampden conveyancing panel but for all mortgage panels
Lockton’s PII renewal form questions if my practice had been excluded from any lender panels in the last year. I just became aware that the firm is no longer on the Hampden solicitor panel? Is this likely to impact my insurance?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Hampden solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
I am on the Hampden conveyancing panel and scheduled to complete a remortgage within the next few weeks. I can not locate a Mortgage Deed for the client to execute. Who do I contact at Hampden to request substitute deeds?
You should get in touch with Hampden to obtain standard documents. The The Council of Mortgage Lenders Handbook has a specific section for banks to establish who to contact to obtain standard documents. Hampden in their Part 2’s state:
It helps to disclose your Hampden solicitors panel reference.

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Average number of days to register title including a charge in favour of Hampden
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor