Hampden Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Hampden and to assist in remaining on the Hampden Conveyancing Panel.

Hampden Solicitor Panel: Recently Asked Questions

Do Hampden or the CML run training seminars for the Hampden approved solicitor panel in the same way that CQS run CPD Courses for accredited firms?
No such training is arranged by the CML but they do arrange numerous useful legal related conferences which are attended by firms on the Hampden conveyancing panel. We do intend to run specific lender focused seminars in the coming months including a webinar on Hampden’s Part 2 obligations. Practitioners on the Hampden conveyancing panel are welcome. Information about the webinar will be communicated as part of the LENDERmonitor Alerts.

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Is it true that the Law Society has recommended that firms check their status on the Hampden conveyancing panel?
The Law Society of Scotland has suggested that solicitors should check their panel status with lenders before accepting client instructions to act. The advice is lender-agnostic as it does not relate specifically to solicitors on the Hampden conveyancing panel. The suggestion arises from the practice of a number of mortgage lenders who remove solicitors from their panels without prior notice as part of their panel management system, which can lead to some solicitors discovering this only once instructed. This is sensible advice as a client finding out midway through a transaction that their lawyer is not on the approved lender panel is very frustrating and can lead to complaints. Many online consumer forums contain posts where someone is complaining about finding that their lawyer is not on a lender conveyancing panel. Such forums include moneysavingexpert.com
Given my firm’s membership on the Hampden conveyancing panel how long am I expected to keep hold of the original conveyancing file?
The CML Part II requirements of Hampden are silent on this. Most mortgage companies address the question of file retention via their Terms and Conditions where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Hampden’s interest. To be absolutely sure of Hampden requirements in this regard please check the Terms and Conditions of Hampden’s conveyancing panel acceptance.
A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Hampden and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as Hampden face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

Hampden and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

Can you give me an example of some of the reports available via COMPLETIONmonitor to support my appeal to be reinstated on the Hampden solicitor panel?
There are many reports available, five of which are as follows:
  • Analysis as to the nature of clients (e.g.existing/new/seen in person)
  • Buy to Let transactions
  • Average time frame to register charges at the Land Registry
  • Average mortgage advance
  • Disclosure/Notification to Lender analysis indicating frequency and nature of disclosures - to include benchmarking analysis against aggregate data
Lockton’s PI Insurance renewal form asks if my practice had been removed off any bank panels in the last 12 months. I recently became aware that the firm is no longer on the Hampden conveyancing panel? Will that effect my insurance?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Hampden solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
I am on the Hampden conveyancing panel and due to complete a purchase shortly. My papers do not include a Legal Charge for the client to execute. Who do I contact at Hampden to request substitute deeds?
You need to communicate with Hampden to obtain standard documents. The CML Handbook includes a specific inquiry for banks to establish who to contact to obtain standard documents. Hampden in their Part 2’s state:
Please remember to quote the firm’s Hampden conveyancing panel number.

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Average number of days to register title including a charge in favour of Hampden
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor