RBS (One Account) Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by RBS (One Account) and to assist in remaining on the RBS (One Account) Solicitor Panel.

Looking for information about your firm's panel status?

How does my firm apply to be on the RBS (One Account) Solicitor Panel?

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How can my firm be reinstated onto the RBS (One Account) Solicitor Panel?

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RBS (One Account) Solicitor Panel: Recently Asked Questions

What sort of information are Lenders such as RBS (One Account) are asking for when it comes to applying to be on their approved solicitor list?

Each lender has different criteria. We do not hold specific requirements relating to the questions raised as part of the application to be on the RBS (One Account) conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):

Number of partners per branch of the firm

Automated alerting to inform lenders when there is a fundamental change to the firm (e.g. change of name)

Full career history for each solicitor including admission date to the relevant Law Society

Whether the firm has ever accepted instructions in respect of property clubs and investment schemes

Number of lender conveyancing panels the firm is currently on

Whether the firm has ever applied for accreditation and the outcome of the application

List of all Licensed Conveyancers within firm

top-up split and history of any refusals

Whether any lender has ever made a claim against the firm’s PII cover

Charge registration history

My firm is not on the RBS (One Account) conveyancing panel as well other lenders. My clients, who have applied for a mortgage with RBS (One Account) still want me to act for them even though I am not on the RBS (One Account) panel. Am I doing anything wrong is suggesting to my client that they use a firm down the road to act for RBS (One Account) on mortgage aspect of the conveyancing?

Please tread carefully here as what you are suggesting may not be acceptable to the mortgage company. It is possible that you (as a non-panel firm) or the mortgage applicant are not entitled instruct a panel firm of your choice. Lenders such as Nationwide BS make it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender will appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancer. You also need to make the costs implications and potential for delay very clear to your client.

I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on numerous approved panels including the RBS (One Account) conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Am I supposed to mention these Conditions ?

The concern here is if you are expect to enter into ‘more onerous’ conditions that than the Handbook obligations. You have to try and take an objective view as to whether the Terms relating to the RBS (One Account) conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before moving forward on this question.

Are figures published regarding the RBS (One Account) conveyancing panel size as well as the number of conveyancing firms dismissed each quarter?

With lenders and solicitors working so closely together it is surprising that there has not been much call for the introduction of a bit of transparency regarding not just the figures for the RBS (One Account) conveyancing panel but for all lender panel listings

The firm I run is a Lexcel accredited firm on the RBS (One Account) conveyancing panel. How can we advertise our firm as specialists in conveyancing in Hendon who can act for the borrower and RBS (One Account)?

10 people search for a conveyancer on the RBS (One Account) panel each month in Hendon. The lenderpanel directory service team who will show you how your firm can be identified by those searching for conveyancing in Hendon.

Our membership of the RBS (One Account) conveyancing panel was suspended but was reinstated on appeal, do I need to include this information on my application for CQS accreditation?

You should supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not adversely impact your firm’s application but gives the Law Society a complete picture of what has occured.

My firm is listed on the RBS (One Account) conveyancing panel and all set to complete a purchase within the next week. I dont have a Mortgage Deed for the client to execute. Who do I contact at RBS (One Account) to obtain duplicate documents?

You would be advised to communicate with RBS (One Account) to obtain standard documents. The CML Handbook has an explicit section for banks to establish who to contact to obtain standard documents. RBS (One Account) in their Part 2’s state:

You will need to disclose the firm’s RBS (One Account) conveyancing panel reference.

Find a Lawyer on the RBS (One Account) Solicitor Panel

Average number of days to register title including a charge in favour of RBS (One Account)

This information relates to purchase only and not remortgages.

Year	Days*
2026	[no data]
2025	[no data]
2024	[no data]
2023	[no data]
2022	[no data]
2021	[no data]

* Data aggregated from sources including COMPLETIONmonitor

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Please note that Lexsure Ltd is in no way associated with nor affiliated with Lexsure Solicitors