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RBS (One Account) Conveyancing Panel: Recently Asked Questions
Can you recommend what we should do if we wish to appeal being removed from the
RBS (One Account) approved solicitor list?
If you are removed from the
RBS (One Account) conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact
RBS (One Account) directly. (b) If there is an appeals process detailed on your letter you should follow the process.
In appealing a decision by RBS (One Account), it may be useful to provide the following information:
- Comprehensive account of your firm’s conveyancing history
- A copy of your COMPLETIONmonitor reports if you use that service
- Your recent claims history
- Full details of all employees in your firm and their position.
- Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
- Supply duplicate practising certificates, the firm's current professional indemnity policy and your accountant's certificate, summarising what percentage of the firm's gross fee income is resulting from residential conveyancing transactions
It is encouraging that some solicitors have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. The success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm has a healthy attitude towards risk mitigation.
Why are Estate Agents using search tools to check if lawyers are on a lenders conveyancing panel?
Many estate agents will be feeling the pain if their clients start out on the conveyancing process using a solicitor who is not on the panel with the purchaser’s chosen lender. Many
conveyancing firms are only discovering when they begin working on a
case that they are no longer able to work with that lender. Given
the inevitable resultant delays in the transaction the chances of an
abortive deal increases dramatically. in the circumstances there is
understandable anguish on the part of the estate agent as a result of
the lost time should the client have to change solicitors .
Can you give me an example of some of the reports available via COMPLETIONmonitor to support my appeal to be reinstated on the RBS (One Account) solicitor panel?
There are many reports available, five of which are as follows:
- Analysis as to the nature of clients (e.g.existing/new/seen in person)
- Buy to Let transactions
- Evidence of undertaking logs
- Average time frame to send deeds to the lender (calculated from completion date or title registration)
- Current and historic missed priority dates
I rarely receive a copy of a valuation from a lender these days. Do my RBS (One Account) conveyancing panel obligations extend to checking the valuation details where I am acting on a purchase with
RBS (One Account) as the lender?
You have a number of obligations in this regard which are to followed if you wish to comply with your lender client’s instructions as set out in the UK Finance Lenders’ Handbook. (a) You must take reasonable steps to verify that there are no discrepancies between the description of the property as valued and the title and other documents which a reasonably competent conveyancer should obtain, and, if there are, you must tell
RBS (One Account) immediately. Second, You should take reasonable steps to verify that the assumptions stated by the valuer about the title (for example, its tenure, easements, boundaries and restrictions on its use) in the valuation and as stated in
RBS (One Account)’s mortgage offer are correct. If they are not, please let
RBS (One Account) know as soon as possible as it will be necessary for
RBS (One Account) to check with the valuer whether the valuation needs to be revised.
RBS (One Account) conveyancing panel solicitors are not expected to assume the role of valuer.
RBS (One Account) are simply trying to ensure that the valuer has valued the property based on correct information. Thirdly, RBS (One Account) recommend that you should advise the borrower that there may be defects in the property which are not revealed by the inspection carried out by their valuer and there may be omissions or inaccuracies in the report which do not matter to them as a lender but which would matter to the borrower.
RBS (One Account) recommend that, if we send a copy of a valuation report that
RBS (One Account) have obtained, you should also advise the borrower that the borrower should not rely on the report in deciding whether to proceed with the purchase and that he obtains his own more detailed report on the condition and value of the property, based on a fuller inspection such as a homebuyers survey or comprehensive survey.
If you do not receive a copy of the valuation you can always ask for a copy of one from
RBS (One Account) or the borrower. You still need to comply with the UK Finance Lenders’ Handbook Requirement relating to valuation reports even if you don't receive one directly. Failure to comply not only runs the risk of facing a claim by the lender but also being removed from the
RBS (One Account) conveyancing panel
my firm’s membership of the
RBS (One Account) conveyancing panel was terminated but was reinstated on appeal, do I need to disclose this information on my application for CQS accreditation?
It would be advisable to supply details of the date of removal, information on the reason for
removal, date of appeal and any reason given for reinstatement. This
should not adversely impact your firm’s application but gives the Law Society viability as to what has occured.
I am on the
RBS (One Account)
conveyancing panel and scheduled to complete a remortgage within the next few weeks. I dont have a Legal Charge for the client to execute.
Who do I contact at RBS (One Account) to obtain duplicate documents?
You should contact RBS (One Account)
to obtain standard documents. The The Council of Mortgage Lenders Handbook includes an explicit inquiry for lenders to establish who to contact to obtain standard documents.
RBS (One Account) in their Part 2’s state:
Don’t forget to disclose the firm’s RBS (One Account) conveyancing panel number.
Find a Lawyer on the RBS (One Account) Solicitor Panel
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Average number of days to register title including a charge in favour of RBS (One Account)
This information relates to purchase only and not remortgages.
| Year | Days* |
|---|---|
| 2026 | [no data] |
| 2025 | [no data] |
| 2024 | [no data] |
| 2023 | [no data] |
| 2022 | [no data] |
| 2021 | [no data] |
* Data aggregated from sources including COMPLETIONmonitor
Other related topics:
- CQS policy templates and procedures for accredited RBS (One Account) Firms
- Draft Report on Title precedent for RBS (One Account) borrowers
- Draft Anti Money Laundering PolicyTemplate for RBS (One Account) panel firms to consider
- Dealing with Lender Policy Template panel for CQS accredited firms on the RBS (One Account) lender panel
- Buy-to-Let help for RBS (One Account)
- Consent-to-Let help for RBS (One Account)
- Contractor Mortgages with RBS (One Account)