RBS (One Account) Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by RBS (One Account) and to assist in remaining on the RBS (One Account) Solicitor Panel.

RBS (One Account) Solicitor Panel: Recently Asked Questions

Is it conceivable that RBS (One Account) will instruct an alternative solicitor on the RBS (One Account) conveyancing panel for a further advance during the lifetime of a mortgage?
Section 16.2.1 of the UK Finance Lenders’ Handbook relevant to a solicitor on the RBS (One Account) conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.

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Are the CML planning on creating a searchable register search tool with a view to list firms on the RBS (One Account) conveyancing panel?
We are not aware of any intention on the part of the CML to develop such a tool.
Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?
There are thousands of firms across the UK who feel aggrieved claiming that they have been removed from lenders’ panels without an explanation or a good reason. It is highly unlikely, given that lenders have distanced themselves from creating a standardised appeals process for brokers, that an appeals process will be introduced for lawyers. Commenting on the call by brokers to have a standardised process the CML said’ “While we understand that some lenders do have an appeals process, it would not be appropriate for a trade body such as the CML to seek to be prescriptive about such a process.” Some lenders do of course set out an appeals policy. The Law Society does have information on it’s site that may be of assistance. If you would like to talk to one of our compliance experts about our Lender Panel Protection Service please contact us.
I am hearing that agents are using online checkers to see if a firm is on a lender panel. Why?
The fact of the matter is that estate agents are suffering if their clients start out on the buying process using a solicitor who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change solicitors .
Are there any specific RBS (One Account) conveyancing panel obligations in respect of Transfer of Equity Conveyancing?
RBS (One Account) approved panel lawyers have to comply with the Part II instructions relating to Transfer of Equity. These are set out in Section 16.3. First, your firm must approve the form of Transfer of Equity (which should be in the Land Registry's standard form) and, if RBS (One Account) require, the deed of covenant on their behalf. You will need to check RBS (One Account) CML Part 2 conditions to see if RBS (One Account) have standard forms of transfer and deed of covenant. Please note that this requirement can change from one transaction to another so do check! Second,When drafting or approving a transfer, you should bear in mind that: although the transfer should state that it is subject to the mortgage (identified by date and parties), it need give no details of the terms of the mortgage; the transfer need not state the amount of the mortgage debt. If it does, the figure should include both principal and interest at the date of completion, which you must check ; there should be no statement that all interest has been paid to date. Further obligations are set out in the UK Finance Lenders’ Handbook which have to be followed by all firms on the RBS (One Account) conveyancing panel
my firm’s membership of the RBS (One Account) conveyancing panel was revoked but was reinstated on appeal, do I need to disclose this information on my CQS application?
We would recommend that you provide details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not adversely impact your application but gives the CQS team viability as to what has occured.
My firm is listed on the RBS (One Account) conveyancing panel and all set to complete a purchase shortly. I can not locate a Mortgage Deed for the client to execute. Who do I contact at RBS (One Account) to get a duplicate Deed?
You should contact RBS (One Account) to obtain standard documents. The The Council of Mortgage Lenders Handbook contains an explicit section for lenders to reveal who to contact to obtain standard documents. RBS (One Account) in their Part 2’s state:
Always remember to quote the firm’s RBS (One Account) conveyancing panel reference.

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Average number of days to register title including a charge in favour of RBS (One Account)
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor