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RBS (One Account) Solicitor Panel: Recently Asked Questions
Are RBS (One Account) Conveyancing panel solicitors obliged to disclose incentives?
RBS (One Account)’s answer to this question can be found at section 6.4.4 of their CML Part 2 requirements
Can a firm register a complaint to the CML about being removed from the RBS (One Account) conveyancing panel?
The CML is an association rather than a regulator and therefore cannot investigate grievances against lenders. You can of course contact Lexsure to see if we can assist.
Do RBS (One Account) or the Council of Mortgage Lenders run professional training Courses for the
RBS (One Account) approved solicitor panel in the same way that CQS run CPD Courses for accredited firms?
The Council of Mortgage Lenders (or the BSA) do not involve themselves in training however they do organise numerous general conveyancing related conferences which are attended by firms on the RBS (One Account) conveyancing panel. Lexsure intend to run specific lender focused seminars in the near future including a webinar on RBS (One Account)’s Part 2 obligations. Law firms on the RBS (One Account) conveyancing panel will be invited. Further details will be communicated as part of the LENDERmonitor Alerts.
Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?
We have come across many solicitors who feel they have been removed from lenders’ panels without an explanation or a good
reason. It is highly unlikely, given that lenders have distanced
themselves from creating a standardised appeals process for
brokers, that an appeals process will be introduced for
lawyers. Commenting on the call by brokers to have a standardised
process the CML said’ “While we understand that some lenders do have
an appeals process, it would not be appropriate for a trade body such
as the CML to seek to be prescriptive about such a process.” Some
lenders do of course set out an appeals policy. The Law Society does
have information on it’s site that may be of assistance. If you would
like to talk to one of our compliance experts about our Lender Panel
Protection Service please contact us.
Why are Estate Agents using search tools to check if lawyers are on a lenders conveyancing panel?
Many estate agents will be feeling the pain if their clients start out on the buying process having appointed a solicitor who is not on the panel with the purchaser’s chosen lender. Many
conveyancing firms are only discovering when they begin working on a
case that they are no longer able to work with that lender. Given
the inevitable resultant delays in the transaction the chances of an
abortive deal increases dramatically. in the circumstances there is
understandable anguish on the part of the estate agent as a result of
the lost time should the client have to change solicitors .
my firm’s membership of the
RBS (One Account) conveyancing panel was suspended but was reinstated on appeal, do I need to disclose this information on my CQS application?
It would be advisable to provide details of the date of removal, information on the reason for
removal, date of appeal and any reason given for reinstatement. This
should not negatively affect your application but gives the CQS team viability as to what has gone on.
I am on the
RBS (One Account)
conveyancing panel and scheduled to complete a remortgage within the next week. My file does not contain a Legal Charge for the client to execute.
Who do I contact at RBS (One Account) to get a duplicate Deed?
You would be advised to contact RBS (One Account)
to obtain standard documents. The The Council of Mortgage Lenders Handbook contains a specific section for lenders to enumerate who to contact to obtain standard documents.
RBS (One Account) in their Part 2’s state:
It helps to disclose the firm’s RBS (One Account) solicitors panel number.
Find a Lawyer on the RBS (One Account) Solicitor Panel
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Average number of days to register title including a charge in favour of RBS (One Account)
This information relates to purchase only and not remortgages.
| Year | Days* |
|---|---|
| 2026 | [no data] |
| 2025 | [no data] |
| 2024 | [no data] |
| 2023 | [no data] |
| 2022 | [no data] |
| 2021 | [no data] |
* Data aggregated from sources including COMPLETIONmonitor
Other related topics:
- CQS policy templates and procedures for accredited RBS (One Account) Firms
- Draft Report on Title precedent for RBS (One Account) borrowers
- Draft Anti Money Laundering PolicyTemplate for RBS (One Account) panel firms to consider
- Dealing with Lender Policy Template panel for CQS accredited firms on the RBS (One Account) lender panel
- Buy-to-Let help for RBS (One Account)
- Consent-to-Let help for RBS (One Account)
- Contractor Mortgages with RBS (One Account)
