The Mortgage Works Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by The Mortgage Works and to assist in remaining on the The Mortgage Works Solicitor Panel.

The Mortgage Works Conveyancing Panel: Recently Asked Questions

Do the Council of Mortgage Lenders intend to launch a searchable register search tool with a view to list practices on the The Mortgage Works conveyancing panel?
We are not aware of any intention on the part of the CML to develop such a search facility.

Read More

Will the fact that my practice receives LENDERmonitor Alerts assist in my application to join the The Mortgage Works conveyancing panel?
The criteria to join the The Mortgage Works conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.
Theoretically The Mortgage Works could request or audit my files as I am on the The Mortgage Works conveyancing panel. What do I do if I receive such a request?
We can't comment specifically on The Mortgage Works. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the borrower and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if he is in arrears with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

Who do building societies allow to be on their Conveyancing Panels?
In the same way that there is a unique The Mortgage Works conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
I have been a qualified solicitor for nearly 30 years with a clean claims history and have been refused acceptance on the The Mortgage Works conveyancing panel with no explanation. Am I not entitled to to know why?
For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the The Mortgage Works conveyancing panel to see if you are entitled to a reason.
Will CQS accreditation secure my firm’s acceptance on to lenders conveyancing panels?
The Law Society’s CQS accreditation gives no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to join their approved list of conveyancing solicitors. Some mortgage companies now use CQS as the starting point for Panel membership as is the case with Santander.
I am on the The Mortgage Works conveyancing panel and all set to complete a purchase shortly. I dont have a Mortgage Deed for the client to sign. Who do I contact at The Mortgage Works to request substitute deeds?
You would be advised to contact The Mortgage Works to obtain standard documents. The The Council of Mortgage Lenders Handbook includes an individual question for lenders to reveal who to contact to obtain standard documents. The Mortgage Works in their Part 2’s state:
It helps to disclose your The Mortgage Works conveyancing panel reference.

Find a Lawyer on the The Mortgage Works Solicitor Panel

powered by LenderPanel

Average number of days to register title including a charge in favour of The Mortgage Works
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor