The Mortgage Works Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by The Mortgage Works and to assist in remaining on the The Mortgage Works Solicitor Panel.

The Mortgage Works Conveyancing Panel: Recently Asked Questions

Can a firm make a complaint to the Council of Mortgage Lenders about being suspended from the The Mortgage Works conveyancing panel?
The Council of Mortgage Lenders is an association rather than a regulator and therefore do not investigate complaints against lenders. You can of course contact Lexsure to see if we can assist.

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Do the Council of Mortgage Lenders intend to launch a searchable register search tool with a view to list law firms on the The Mortgage Works conveyancing panel?
We are not aware of any intention on the part of the CML to develop such a tool.
Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?
There are thousands of firms across the UK who feel aggrieved claiming that they have been removed from lenders’ panels without an explanation or a good reason. It is highly unlikely, given that lenders have distanced themselves from creating a standardised appeals process for brokers, that an appeals process will be introduced for lawyers. Commenting on the call by brokers to have a standardised process the CML said’ “While we understand that some lenders do have an appeals process, it would not be appropriate for a trade body such as the CML to seek to be prescriptive about such a process.” Some lenders do of course set out an appeals policy. The Law Society does have information on it’s site that may be of assistance. If you would like to talk to one of our compliance experts about our Lender Panel Protection Service please click here.
Who do building societies include on their Conveyancing Panels?
In the same way that there is a unique The Mortgage Works conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
Do publish figures exists revealing the The Mortgage Works conveyancing panel size and the number of conveyancing firms removed from their panel each year?
With mortgage companies and solicitors working so closely together it is surprising that there has not been greater demand for the introduction of a bit of transparency regarding not just the figures for the The Mortgage Works conveyancing panel but for all mortgage panel listings
Should Conveyancing Quality Scheme membership guarantee my firm’s acceptance on to lenders conveyancing panels?
The Law Society’s CQS membership gives no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to remain on their panels. A number of mortgage companies now use CQS as the starting point for Panel approval such as HSBC.
I am on the The Mortgage Works conveyancing panel and scheduled to complete a purchase within the next few weeks. My file does not contain a Mortgage Deed for the client to execute. Who do I contact at The Mortgage Works to obtain duplicate documents?
You need to contact The Mortgage Works to obtain standard documents. The CML Handbook includes an explicit question for lenders to set out who to contact to obtain standard documents. The Mortgage Works in their Part 2’s state:
It helps to disclose your The Mortgage Works conveyancing panel number.

Find a Lawyer on the The Mortgage Works Solicitor Panel

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Average number of days to register title including a charge in favour of The Mortgage Works
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor