The Mortgage Works Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by The Mortgage Works and to assist in remaining on the The Mortgage Works Solicitor Panel.

The Mortgage Works Solicitor Panel: Recently Asked Questions

Do The Mortgage Works or the CML run CPD seminars for the The Mortgage Works approved solicitor panel in much the same way that the Law Society run cases for CQS firms?
This not something that the CML would traditionally get involved with but they do arrange a number of general conveyancing related conferences which are attended by firms on the The Mortgage Works conveyancing panel. It is our intention to run specific lender focused seminars in the coming months including a webinar on The Mortgage Works’s Part 2 obligations. Law firms on the The Mortgage Works conveyancing panel will be invited. Information about the webinar will be communicated as part of the LENDERmonitor Alerts.

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Can you give me an example of some of the reports available via COMPLETIONmonitor to support my appeal to be reinstated on the The Mortgage Works solicitor panel?
There are many reports available, five of which are as follows:
  • Disclosure/Notification to Lender analysis indicating frequency and nature of disclosures - to include benchmarking analysis against aggregate data
  • Average time frame to send deeds to the lender (calculated from completion date or title registration)
  • Evidence of undertaking logs
  • Number of conveyancing cases by lender
  • Current and historic missed priority dates
Do banks such as The Mortgage Works engage a separate conveyancing panel for buy to let mortgages?
Most lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with The Mortgage Works as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from The Mortgage Works we suggest that you call The Mortgage Works to check the position.
I have been a qualified solicitor for nearly 20 years with an exemplary claims record and have been refused acceptance on the The Mortgage Works conveyancing panel with no explanation. Am I not entitled to a reason?
For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the The Mortgage Works conveyancing panel to see if you are entitled to a reason.
Do publish figures exists revealing the The Mortgage Works conveyancing panel size and the number of conveyancing firms removed from their panel each year?
With mortgage companies and conveyancers working so closely with one another it is surprising that there has not been much call for the introduction of a bit of transparency regarding not just the figures for the The Mortgage Works conveyancing panel but for all mortgage panels
Does CQS acceptance guarantee my firm’s acceptance on to lenders conveyancing panels?
The Law Society’s CQS membership is no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to remain on their approved list of conveyancing solicitors. Some mortgage companies now use the scheme as the starting point for Panel acceptance such as Santander.
I am on the The Mortgage Works conveyancing panel and due to complete a purchase within the next week. My file does not contain a Mortgage Deed for the client to execute. Who do I contact at The Mortgage Works to request substitute deeds?
You need to communicate with The Mortgage Works to obtain standard documents. The The Council of Mortgage Lenders Handbook includes a specific question for lenders to set out who to contact to obtain standard documents. The Mortgage Works in their Part 2’s state:
Please remember to disclose the firm’s The Mortgage Works conveyancing panel number.

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Average number of days to register title including a charge in favour of The Mortgage Works
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor