The Mortgage Works Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by The Mortgage Works and to assist in remaining on the The Mortgage Works Solicitor Panel.

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The Mortgage Works Conveyancing Panel: Recently Asked Questions

Can a practice register a complaint to the Council of Mortgage Lenders about being excluded from the The Mortgage Works conveyancing panel?

The Council of Mortgage Lenders is an association rather than a regulator and therefore do not advise on complaints against lenders. You can of course contact Lexsure to see if we can help.

Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?

There are thousands of firms across the UK who feel aggrieved claiming that they have been removed from lenders’ panels without an explanation or a good reason. It is highly unlikely, given that lenders have distanced themselves from creating a standardised appeals process for brokers, that an appeals process will be introduced for lawyers. Commenting on the call by brokers to have a standardised process the CML said’ “While we understand that some lenders do have an appeals process, it would not be appropriate for a trade body such as the CML to seek to be prescriptive about such a process.” Some lenders do of course set out an appeals policy. The Law Society does have information on it’s site that may be of assistance. If you would like to talk to one of our compliance experts about our Lender Panel Protection Service please click here.

Do lenders such as The Mortgage Works operate a separate conveyancing panel for buy to let mortgages?

Most lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with The Mortgage Works as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from The Mortgage Works we suggest that you call The Mortgage Works to check the position.

I have been a qualified solicitor for over 25 years with an exemplary claims record and have been refused acceptance on the The Mortgage Works conveyancing panel with no explanation. Am I not entitled to to know why?

For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the The Mortgage Works conveyancing panel to see if you are entitled to a reason.

In conducting leasehold conveyancing do The Mortgage Works panel solicitors have to examine whether there is an insolvent landlord?

Assuming that your firm in is on the The Mortgage Works conveyancing panel and you are representing them in relation to a leasehold property, you must report to them if it becomes apparent that the landlord is either absent or insolvent. If The Mortgage Works are to lend, they may require indemnity insurance. In any event,you will need to check The Mortgage Works’s specific requirements. Notwithstanding whether The Mortgage Works will lend in such circumstances you still need to advise the borrower (unless you are acting for The Mortgage Works alone) as to the risks of buying a property with an insolvent or absentee freeholder.

Does CQS accreditation secure my firm’s acceptance on to lenders conveyancing panels?

CQS accreditation gives no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to remain on their panels. A number of mortgage companies now use the scheme as the starting point for Panel acceptance as is the case with Santander.

I am on the The Mortgage Works conveyancing panel and all set to complete a remortgage shortly. My file does not contain a Mortgage Deed for the client to sign. Who do I contact at The Mortgage Works to request substitute deeds?

You should contact The Mortgage Works to obtain standard documents. The The Council of Mortgage Lenders Handbook has an individual question for banks to enumerate who to contact to obtain standard documents. The Mortgage Works in their Part 2’s state:

Don’t forget to disclose the firm’s The Mortgage Works solicitors panel number.

Find a Lawyer on the The Mortgage Works Solicitor Panel

Average number of days to register title including a charge in favour of The Mortgage Works

This information relates to purchase only and not remortgages.

Year	Days*
2026	[no data]
2025	[no data]
2024	[no data]
2023	[no data]
2022	[no data]
2021	[no data]

* Data aggregated from sources including COMPLETIONmonitor

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Please note that Lexsure Ltd is in no way associated with nor affiliated with Lexsure Solicitors