TSB Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by TSB and to assist in remaining on the TSB Conveyancing Panel.

TSB Conveyancing Panel: Recently Asked Questions

Do TSB or the Council of Mortgage Lenders run CPD seminars for the TSB approved solicitor panel in much the same way that the Law Society run cases for CQS firms?
No such training is arranged by the CML although they do arrange a number of general conveyancing related conferences which are attended by firms on the TSB conveyancing panel. We do intend to run specific lender focused seminars in the near future including a webinar on TSB’s Part 2 obligations. Solicitors on the TSB conveyancing panel will be invited. Information about the webinar will be made available as part of the LENDERmonitor Alerts.

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Is it probable that TSB will select a different firm on the TSB conveyancing panel for a further advance during the lifetime of a mortgage?
Paragraph 16.2.1 of Part 1 of the Handbook relevant to a solicitor on the TSB conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.
Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the TSB conveyancing panel?
In order to be on the TSB conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily TSB) are as follows:
  • You have the consent of all borrowers to apply for the deeds, before making any request for deeds. We will accept your request for deeds on the understanding that you have obtained such consent. If this is not the case then you should advise our Deeds Services Department in writing when you make your request
  • To notify us in writing of any change in your details as held on our records for example, change of address, telephone number, document exchange number email address. Notification must be given to us at least 10 days before the change will be effective.
  • Without prejudice to your obligation to comply in full with the Safeguards provisions in the CML Lenders’ Handbook, to report to us as soon as possible any suspicion that you have about the genuineness of any transaction in any respect.
  • If you are a sole practitioner, to arrange for appropriate locum cover from our panel where necessary. Your locum must be a member of the Conveyancing panel.
  • To forward the title deeds and documents to another solicitor/conveyancer within 24 hours of an instruction from us requiring you to do so. On forwarding the deeds as instructed you will confirm to us that you have done so. Upon receipt of your confirmation, we will release you from all undertakings relating to your holding the title deeds.
Are there any specific TSB conveyancing panel obligations relating to Transfer of Equity Conveyancing?
TSB approved panel lawyers have to comply with the UK Finance Lenders’ Handbook instructions relating to Transfer of Equity. These are set out in Section 16.3. First, your firm must approve the form of Transfer of Equity (which should be in the Land Registry's standard form) and, if TSB require, the deed of covenant on their behalf. You will need to check TSB CML Part 2 conditions to see if TSB have standard forms of transfer and deed of covenant. Please note that this requirement can change from one transaction to another so do check! Second,When drafting or approving a transfer, you should bear in mind that: although the transfer should state that it is subject to the mortgage (identified by date and parties), it need give no details of the terms of the mortgage; the transfer need not state the amount of the mortgage debt. If it does, the figure should include both principal and interest at the date of completion, which you must check ; there should be no statement that all interest has been paid to date. Further obligations are set out in the UK Finance Lenders’ Handbook which have to be followed by all firms on the TSB conveyancing panel
I am a partner in a CQS firm on the TSB conveyancing panel. How can we advertise our practice as carrying out conveyancing in Hendon authorised to act forTSB?
10 people attempt to locate a conveyancer on the TSB panel each month in Hendon. The lenderpanel directory service team who will show you how your firm can be found by those searching for conveyancing in Hendon.
My firm has just been advised that it’s TSB panel membership suspended but we have not yet been given an explanation yet. I am completing a CQS renewal questionnaire what details should I disclose?
In the circumstances please explain on the application what steps you have taken to find out the reasons behind cancellation of your TSB panel status. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender putting you on notice?
My firm is listed on the TSB conveyancing panel and all set to complete a remortgage within the next few weeks. My papers do not include a Mortgage Deed for the client to execute. Who do I contact at TSB to get a duplicate Deed?
You would be advised to get in touch with TSB to obtain standard documents. The CML Handbook incorporates an explicit inquiry for lenders to reveal who to contact to obtain standard documents. TSB in their Part 2’s state:
Don’t forget to disclose the firm’s TSB conveyancing panel reference.

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Average number of days to register title including a charge in favour of TSB
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor