RBS - Virgin One Conveyancing Panel Information

The majority of lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with RBS - Virgin One as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from RBS - Virgin One we suggest that you call RBS - Virgin One to check the position.

When a solicitor is acting for both RBS - Virgin One and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the RBS - Virgin One and it may well be prudent you to cease to act for the purchaser as well. You can not tell the RBS - Virgin One the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your RBS - Virgin One conveyancing panel status.

In the circumstances please clarify on the form what steps you have taken to discover the reasons behind cancellation of your RBS - Virgin One panel membership. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?

You need to contact RBS - Virgin One to obtain standard documents. The The Council of Mortgage Lenders Handbook contains a specific question for banks to establish who to contact to obtain standard documents. RBS - Virgin One in their Part 2’s state: It is likely that you will need to quote the firm’s RBS - Virgin One solicitors panel number.