Cumberland Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Cumberland Building Society and to assist in remaining on the Cumberland Building Society Arroved Conveyancers Panel.

Cumberland Building Society Solicitor Panel Information:

What are the Cumberland Building Society conveyancing panel arrangements?
Unlike the CML the Building Society Mortgage Instructions deal with this. Section A.12 states ‘In order to act on our behalf your firm or company must be a member of our conveyancing panel provided we are a society that operates one – see specific requirements for details of our arrangements. The Special Requirements state:


For residential mortgages (including Buy to Let and Holiday Let) the conveyancing panel is administered by Lender Exchange and the Customer Service Department, Redemptions. For Commercial Mortgages the conveyancing panel is administered by the Commercial Lending Team.

You must also comply with the terms and conditions of your Cumberland Building Society solicitor panel appointment.

Being a practice on the Cumberland Building Society solicitor panel who should we call if I have a query about the instructions ?
If you are a conveyancer and have a query about the Specific Requirements, you should make contact with Cumberland Building Society. The BSA will not advise or comment on specific queries relating to Cumberland Building Society or other lenders.
Theoretically Cumberland Building Society could request or audit my files as I am on the Cumberland Building Society conveyancing panel. Are there any confidentiality issues that I need to consider first?
We can't comment specifically on Cumberland Building Society. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the buyer client and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your Compliance Officer, but a firm should not send the complete conveyancing file without the borrower client’s express consent – and if he is in arrears with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, 2010 EWHC 3054 (Ch) indicates that such provisions valid? Please click here for more information about that case.

Are there conditions, outside the BSA Mortgage Instructions, that a firm should be aware of when on the Cumberland Building Society conveyancing panel?
In order to be on the Cumberland Building Society conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Cumberland Building Society) are as follows:
  • That any deeds you borrow from us in connection with the personal mortgage of a partner or director at your firm must be requested by a partner or director other than the partner or director concerned and the transaction must be handled by that other partner or director. If you are a sole practitioner and require the loan of deeds in connection with your own mortgage, you must nominate a different firm on our panel to request the deeds and handle the transaction.
  • To be responsible for the reconstitution of the title deeds (whether the title is registered or unregistered, at your own cost), where any deeds in your possession, or were last known to be in your possession, go missing.
  • You have the consent of all borrowers to apply for the deeds, before making any request for deeds. We will accept your request for deeds on the understanding that you have obtained such consent. If this is not the case then you should advise our Deeds Services Department in writing when you make your request
  • To forward the title deeds and documents to another solicitor within 24 hours of an instruction from us requiring you to do so. On forwarding the deeds as instructed you will confirm to us that you have done so. Upon receipt of your confirmation, we will release you from all undertakings relating to your holding the title deeds.
  • To carry out our instructions with reasonable care and skill, ensuring that all employees carrying out mortgage work on our behalf are qualified and competent to do so
What type of firms do building societies allow to be on their approved solicitor panel?
In the same way that there is a unique Cumberland Building Society conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement.

Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis.

Can the BSA help me join the Cumberland Building Society conveyancing panel?
The BSA has no role in influencing what conveyancers Cumberland Building Society instructs. If you want to be admitted onto Cumberland Building Society conveyancing panel you should contact Cumberland Building Society directly.
What lender panels do you receive the most questions about?
BSA lenders do not come within the top 20 lenders in terms of frequency of questions. The most popular lender panels in terms of questions are as follows:

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Average number of days to register title including a charge in favour of Cumberland Building Society
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor