Handelsbanken Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Handelsbanken and to assist in remaining on the Handelsbanken Conveyancing Panel.

Handelsbanken Conveyancing Panel: Recently Asked Questions

Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?
We have come across many solicitors who feel they have been removed from lenders’ panels without an explanation or a good reason. It is highly unlikely, given that lenders have distanced themselves from creating a standardised appeals process for brokers, that an appeals process will be introduced for lawyers. Commenting on the call by brokers to have a standardised process the CML said’ “While we understand that some lenders do have an appeals process, it would not be appropriate for a trade body such as the CML to seek to be prescriptive about such a process.” Some lenders do of course set out an appeals policy. The Law Society does have information on it’s site that may be of assistance. If you would like to talk to one of our compliance experts about our Lender Panel Protection Service please click here.

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A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Handelsbanken and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as Handelsbanken face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

Handelsbanken and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

My practice have never been on the Handelsbanken conveyancing panel as well other lenders. My clients, who are getting a mortgage with Handelsbanken wish use my firms conveyancing services regardless of the fact that we are not on the Handelsbanken panel. Am I doing anything wrong is suggesting to my client that they use a firm down the road to act for Handelsbanken on mortgage aspect of the conveyancing?
You need to be careful here as what you are proposing may not be acceptable to the lender. It is possible that you (as a non-panel firm) or the mortgage applicant are not at liberty instruct a panel firm of your choice. Lenders such as Nationwide BS make it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender will appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancing firm. You also need to make the costs implications and potential for delay very clear to your client.
My firm is representing a seller of a property and we have received a letter from the buyers solicitors who are not on the Handelsbanken conveyancing panel requesting that we undertake to send certain post-completion documents to a law firm on the approved solicitor list for Handelsbanken. We have not come accross this before. Do we give the undertaking?
You will be aware of the trend in recent years for lenders such as Handelsbanken to take a much more pro-active approach in relation to the management and make up of their conveyancer panels. The knock on effect of this is that it is more likely that there will be a higher number of cases where a conveyancer is not on the Handelsbanken panel. The situation that you find yourself in is where your client’s purchaser has his/her own lawyer and Handelsbanken have appointed a separate lawyer to act on their behalf where the new CML Part 3 requirements apply. Section 11.1 of the UK Finance Lenders’ Handbook Part 3 requires Handelsbanken’s panel solicitor to ‘ ...transfer the mortgage advance directly to the Seller’s conveyancer. The Seller’s conveyancer must be required to hold the mortgage advance on the terms of the required undertaking. The example borrower’s conveyancer’s undertaking letter includes a specific example of the seller’s undertaking’. You should expect to be advised to received the mortgage advance directly from the conveyancing solicitors for Handelsbanken. You will no doubt be required to undertake directly to Handelsbanken’s solicitors to discharge any charges secured on the property and to send directly to them the executed transfer and any other documents required to enable us to effect registration. Please remember to carefully consider undertakings in accordance with your firm’s protocol and record them in your undertakings logg. Please remember that as well as this breach of this undertaking having regulatory and compliance implications it’s breach could also result in your firm being removed off the Handelsbanken conveyancing panel.
When in comes to leasehold conveyancing do Handelsbanken panel solicitors need to examine whether there is an absentee landlord?
Assuming that your firm in is on the Handelsbanken conveyancing panel and you are instructed by them in relation to a leasehold property, you must report to them if it becomes apparent that the landlord is either absent or insolvent. If Handelsbanken are to lend, they may require indemnity insurance. In any event,you will need to check Handelsbanken’s specific requirements. Notwithstanding whether Handelsbanken will lend in such circumstances you still need to advise the borrower (unless you are acting for Handelsbanken alone) as to the risks of buying a property with an insolvent or absentee freeholder.
Our membership of the Handelsbanken conveyancing panel was revoked but was reinstated on appeal, do I need to disclose this information on my application for CQS accreditation?
We would recommend that you supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not adversely impact your firm’s application but gives the Law Society viability as to what has occured.
My firm is listed on the Handelsbanken conveyancing panel and all set to complete a remortgage shortly. My papers do not include a Mortgage Deed for the client to sign. Who do I contact at Handelsbanken to obtain duplicate documents?
You would be advised to communicate with Handelsbanken to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates an express question for banks to set out who to contact to obtain standard documents. Handelsbanken in their Part 2’s state:
Always remember to quote the firm’s Handelsbanken solicitors panel reference.

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Average number of days to register title including a charge in favour of Handelsbanken
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 40.2
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor