Intelligent Finance Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Intelligent Finance and to assist in remaining on the Intelligent Finance Conveyancing Panel.

Intelligent Finance Conveyancing Panel: Recently Asked Questions

I am hearing that agents are using online checkers to see if a firm is on a lender panel. Why?
Many estate agents are suffering if their clients start out on the conveyancing process using a conveyancer who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change solicitors .

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Does my firm run the risk of being suspended off the Intelligent Finance conveyancing panel if I have not sent the TID on a purchase within a certain time frame from draw-down of funds?
One might ordinarily expect Intelligent Finance via their Part Two conditions to address this but the Handbook is silent on deadlines to send deeds. You need to look at the Terms of Intelligent Finance’s Conveyancing Panel Appointment that you entered into. For a number of banks these Terms have a provision such as: ‘To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds’ It is important to keep Intelligent Finance informed. Law firms can often compound their problems by not communicating with the lender when there is a delay or problem.
Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the Intelligent Finance conveyancing panel?
In order to be on the Intelligent Finance conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Intelligent Finance) are as follows:
  • To be responsible for the reconstitution of the title deeds (whether the title is registered or unregistered, at your own cost), where any deeds in your possession, or were last known to be in your possession, go missing.
  • That any deeds you borrow from us in connection with the personal mortgage of a partner or director at your firm must be requested by a partner or director other than the partner or director concerned and the transaction must be handled by that other partner or director. If you are a sole practitioner and require the loan of deeds in connection with your own mortgage, you must nominate a different firm on our panel to request the deeds and handle the transaction.
  • To forward the title deeds and documents to another solicitor/conveyancer within 24 hours of an instruction from us requiring you to do so. On forwarding the deeds as instructed you will confirm to us that you have done so. Upon receipt of your confirmation, we will release you from all undertakings relating to your holding the title deeds.
  • Without prejudice to your obligation to comply in full with the Safeguards provisions in the CML Lenders’ Handbook, to report to us as soon as possible any suspicion that you have about the genuineness of any transaction in any respect.
  • You have the consent of all borrowers to apply for the deeds, before making any request for deeds. We will accept your request for deeds on the understanding that you have obtained such consent. If this is not the case then you should advise our Deeds Services Department in writing when you make your request
In my capacity as Compliance Officer for Legal Practice are there regulatory implications that I should be considering if my firm is removed off the Intelligent Finance solicitor panel?
The answer to this question really depends on the reason that your firm has been removed off the Intelligent Finance conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Intelligent Finance conveyancing panel.
We are acting for a seller of a property and we have received a letter from the buyers solicitors who are not on the Intelligent Finance conveyancing panel requesting that we undertake to send certain post-completion documents to a law firm on the approved solicitor list for Intelligent Finance. We have not come accross this before. Do we give the undertaking?
You will be aware of the trend in recent years for lenders such as Intelligent Finance to take a much more pro-active approach in relation to the management and make up of their conveyancer panels. The knock on effect of this is that it is more likely that there will be a higher number of cases where a conveyancer is not on the Intelligent Finance panel. The situation that you find yourself in is where your client’s purchaser has his/her own lawyer and Intelligent Finance have appointed a separate lawyer to act on their behalf where the new CML Part 3 requirements apply. Section 11.1 of the UK Finance Lenders’ Handbook Part 3 requires Intelligent Finance’s panel solicitor to ‘ ...transfer the mortgage advance directly to the Seller’s conveyancer. The Seller’s conveyancer must be required to hold the mortgage advance on the terms of the required undertaking. The example borrower’s conveyancer’s undertaking letter includes a specific example of the seller’s undertaking’. You should expect to be advised to received the mortgage advance directly from the conveyancing solicitors for Intelligent Finance. You will no doubt be required to undertake directly to Intelligent Finance’s solicitors to discharge any charges secured on the property and to send directly to them the executed transfer and any other documents required to enable us to effect registration. Please remember to carefully consider undertakings in accordance with your firm’s protocol and record them in your undertakings logg. Please remember that as well as this breach of this undertaking having regulatory and compliance implications it’s breach could also result in your firm being removed off the Intelligent Finance conveyancing panel.
Will Conveyancing Quality Scheme membership guarantee my firm’s acceptance on to lenders conveyancing panels?
The Law Society’s CQS membership is no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to join their approved list of conveyancing solicitors. Some Lenders now use CQS as the starting point for Panel approval as is the case with Astra Mortgages.
Our practice is on the Intelligent Finance conveyancing panel and scheduled to complete a remortgage shortly. My file does not contain a Legal Charge for the client to sign. Who do I contact at Intelligent Finance to get a duplicate Deed?
You should contact Intelligent Finance to obtain standard documents. The The Council of Mortgage Lenders Handbook has a specific section for banks to cite who to contact to obtain standard documents. Intelligent Finance in their Part 2’s state:
Please remember to disclose the firm’s Intelligent Finance solicitors panel reference.

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Average number of days to register title including a charge in favour of Intelligent Finance
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor