Intelligent Finance Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Intelligent Finance and to assist in remaining on the Intelligent Finance Conveyancing Panel.

Intelligent Finance Solicitor Panel: Recently Asked Questions

Are Intelligent Finance Conveyancing panel solicitors obliged to disclose incentives?
Intelligent Finance’s answer to this question can be found at section 6.4.4 of their CML Part 2 requirements

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Is it possible that Intelligent Finance will instruct a different lawyer on the Intelligent Finance conveyancing panel for a further advance during the lifetime of a mortgage?
Paragraph 16.2.1 of the UK Finance Lenders’ Handbook relevant to a solicitor on the Intelligent Finance conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.
Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the Intelligent Finance conveyancing panel?
In order to be on the Intelligent Finance conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Intelligent Finance) are as follows:
  • To forward the title deeds and documents to another solicitor/conveyancer within 24 hours of an instruction from us requiring you to do so. On forwarding the deeds as instructed you will confirm to us that you have done so. Upon receipt of your confirmation, we will release you from all undertakings relating to your holding the title deeds.
  • To be responsible for the reconstitution of the title deeds (whether the title is registered or unregistered, at your own cost), where any deeds in your possession, or were last known to be in your possession, go missing.
  • Without prejudice to your obligation to comply in full with the Safeguards provisions in the CML Lenders’ Handbook, to report to us as soon as possible any suspicion that you have about the genuineness of any transaction in any respect.
  • That any deeds you borrow from us in connection with the personal mortgage of a partner or director at your firm must be requested by a partner or director other than the partner or director concerned and the transaction must be handled by that other partner or director. If you are a sole practitioner and require the loan of deeds in connection with your own mortgage, you must nominate a different firm on our panel to request the deeds and handle the transaction.
  • You have the consent of all borrowers to apply for the deeds, before making any request for deeds. We will accept your request for deeds on the understanding that you have obtained such consent. If this is not the case then you should advise our Deeds Services Department in writing when you make your request
The firm that I work for is on the Intelligent Finance conveyancing panel. I am dealing with Intelligent Finance mortgage on a purchase. My borrower client is asking not to disclose an issue to Intelligent Finance. What do I do in this conflict situation?
When a solicitor is acting for both Intelligent Finance and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the Intelligent Finance and it may well be prudent you to cease to act for the purchaser as well. You can not tell the Intelligent Finance the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your Intelligent Finance conveyancing panel status.
We are acting for a seller of a property and we have just received an email from the buyers solicitors who are not on the Intelligent Finance conveyancing panel requesting that we undertake to send certain post-completion documents to a law firm on the approved solicitor list for Intelligent Finance. We have not come accross this before. Do we give the undertaking?
You will be aware of the trend in recent years for lenders such as Intelligent Finance to take a much more pro-active approach in relation to the management and make up of their conveyancer panels. The knock on effect of this is that it is more likely that there will be a higher number of cases where a conveyancer is not on the Intelligent Finance panel. The situation that you find yourself in is where your client’s purchaser has his/her own lawyer and Intelligent Finance have appointed a separate lawyer to act on their behalf where the new CML Part 3 requirements apply. Section 11.1 of the UK Finance Lenders’ Handbook Part 3 requires Intelligent Finance’s panel solicitor to ‘ ...transfer the mortgage advance directly to the Seller’s conveyancer. The Seller’s conveyancer must be required to hold the mortgage advance on the terms of the required undertaking. The example borrower’s conveyancer’s undertaking letter includes a specific example of the seller’s undertaking’. You should expect to be advised to received the mortgage advance directly from the conveyancing solicitors for Intelligent Finance. You will no doubt be required to undertake directly to Intelligent Finance’s solicitors to discharge any charges secured on the property and to send directly to them the executed transfer and any other documents required to enable us to effect registration. Please remember to carefully consider undertakings in accordance with your firm’s protocol and record them in your undertakings logg. Please remember that as well as this breach of this undertaking having regulatory and compliance implications it’s breach could also result in your firm being removed off the Intelligent Finance conveyancing panel.
Will CQS accreditation secure my firm’s acceptance on to lenders conveyancing panels?
The Law Society’s CQS accreditation gives no guarantee to lender panel acceptance. Nevertheless the CML have indicated that it is likely to become a prerequisite for firms wishing to join their approved list of conveyancing solicitors. Some Lenders now use the scheme as the starting point for Panel approval as is the case with Astra Mortgages.
I am on the Intelligent Finance conveyancing panel and scheduled to complete a purchase shortly. My file does not contain a Legal Charge for the client to sign. Who do I contact at Intelligent Finance to request substitute deeds?
You would be advised to communicate with Intelligent Finance to obtain standard documents. The CML Handbook contains an explicit section for lenders to establish who to contact to obtain standard documents. Intelligent Finance in their Part 2’s state:
Please remember to disclose the firm’s Intelligent Finance conveyancing panel reference.

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Average number of days to register title including a charge in favour of Intelligent Finance
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor