Intelligent Finance Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Intelligent Finance and to assist in remaining on the Intelligent Finance Conveyancing Panel.

Intelligent Finance Conveyancing Panel: Recently Asked Questions

Is it possible that Intelligent Finance will select an alternative firm on the Intelligent Finance conveyancing panel for a further advance during the lifetime of a mortgage?
Paragraph 16.2.1 of Part 1 of the Handbook applicable to a solicitor on the Intelligent Finance conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.

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What sort of information are Lenders such as Intelligent Finance are asking for when it comes to applying to be on their approved solicitor list?
Each lender has different criteria. We do not hold specific requirements relating to the questions raised as part of the application to be on the Intelligent Finance conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • Full career history for each licensed conveyancer including registration date with Council of Licensed Conveyancers
  • and Conveyancing Quality Scheme
  • Whether the firm has ever knowingly accepted instructions on transactions involving Sale and Rent Back, Back to Back, Exchange and Delayed Completion and Lease Option, Below Market Value.
  • List of all those staff who work within the conveyancing team
  • List of all solicitors within firm
  • List of all those who fund the firm, including non-lawyers if applicable
  • Whether the firm has ever accepted instructions in respect of property clubs and investment schemes
  • Structure of firm and, where applicable, its group
  • Solicitor
  • Full career history for each solicitor including admission date to the relevant Law Society
  • A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Intelligent Finance and other lenders have restricted their panel over the years. Why?
    In operating open conveyancing panels, lenders such as Intelligent Finance face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

    These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

    Intelligent Finance and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

    Are the Council of Licensed Conveyancers taking any action to ensure that licensed conveyancers remain on lender conveyancing panels?
    As is the case with the Law Society the CLC has entered discussions with banks and their representative bodies to see whether and how the risks that lenders wish to mitigate could be addressed through the regulatory framework rather than via ad hoc arrangements that can differ from lender to lender. It is likely that that the CLC have been in touch with lenders such as Intelligent Finance as well as the BSA.
    One of our conveyancers is acting for a seller of a property and we have just received an email from the buyers solicitors who are not on the Intelligent Finance conveyancing panel requesting that we undertake to send certain post-completion documents to a law firm on the approved solicitor list for Intelligent Finance. How has this come about?
    You will be aware of the trend in recent years for lenders such as Intelligent Finance to take a much more pro-active approach in relation to the management and make up of their conveyancer panels. The knock on effect of this is that it is more likely that there will be a higher number of cases where a conveyancer is not on the Intelligent Finance panel. The situation that you find yourself in is where your client’s purchaser has his/her own lawyer and Intelligent Finance have appointed a separate lawyer to act on their behalf where the new CML Part 3 requirements apply. Section 11.1 of the UK Finance Lenders’ Handbook Part 3 requires Intelligent Finance’s panel solicitor to ‘ ...transfer the mortgage advance directly to the Seller’s conveyancer. The Seller’s conveyancer must be required to hold the mortgage advance on the terms of the required undertaking. The example borrower’s conveyancer’s undertaking letter includes a specific example of the seller’s undertaking’. You should expect to be advised to received the mortgage advance directly from the conveyancing solicitors for Intelligent Finance. You will no doubt be required to undertake directly to Intelligent Finance’s solicitors to discharge any charges secured on the property and to send directly to them the executed transfer and any other documents required to enable us to effect registration. Please remember to carefully consider undertakings in accordance with your firm’s protocol and record them in your undertakings logg. Please remember that as well as this breach of this undertaking having regulatory and compliance implications it’s breach could also result in your firm being removed off the Intelligent Finance conveyancing panel.
    If my application is successful will CQS membership guarantee my firm’s acceptance on to lenders conveyancing panels?
    CQS membership is no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to remain on their panels. Some mortgage companies now use the Conveyancing Quality Scheme accreditation as the starting point for Panel approval as is the case with HSBC.
    My firm is listed on the Intelligent Finance conveyancing panel and all set to complete a remortgage within the next few weeks. I dont have a Mortgage Deed for the client to execute. Who do I contact at Intelligent Finance to obtain duplicate documents?
    You need to get in touch with Intelligent Finance to obtain standard documents. The The Council of Mortgage Lenders Handbook includes an explicit section for banks to enumerate who to contact to obtain standard documents. Intelligent Finance in their Part 2’s state:
    Always remember to disclose your Intelligent Finance solicitors panel reference.

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    Average number of days to register title including a charge in favour of Intelligent Finance
    This information relates to purchase only and not remortgages.
    YearDays*
    2026 [no data]
    2025 [no data]
    2024 [no data]
    2023 [no data]
    2022 [no data]
    2021 [no data]
    * Data aggregated from sources including COMPLETIONmonitor