Intelligent Finance Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Intelligent Finance and to assist in remaining on the Intelligent Finance Conveyancing Panel.

Intelligent Finance Conveyancing Panel: Recently Asked Questions

Are Intelligent Finance Conveyancing panel solicitors under an obligation to disclose incentives?
Intelligent Finance’s answer to this question can be found at section 6.4.4 of their CML Part 2 requirements

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Does the fact that my firm receives LENDERmonitor Alerts assist in my application to join the Intelligent Finance solicitor panel?
The requirements to join the Intelligent Finance conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.
Given my firm’s membership on the Intelligent Finance conveyancing panel how long am I expected to retain the original conveyancing file?
The Council of Mortgage Lender requirements of Intelligent Finance are silent on this. Most mortgage companies address the question of file retention via their Terms and Conditions where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Intelligent Finance’s interest. To be absolutely sure of Intelligent Finance requirements in this regard please check the Terms and Conditions of Intelligent Finance’s conveyancing panel appointment.
A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Intelligent Finance and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as Intelligent Finance face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

Intelligent Finance and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the Intelligent Finance conveyancing panel?
In order to be on the Intelligent Finance conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Intelligent Finance) are as follows:
  • Without prejudice to your obligation to comply in full with the Safeguards provisions in the CML Lenders’ Handbook, to report to us as soon as possible any suspicion that you have about the genuineness of any transaction in any respect.
  • To be responsible for the reconstitution of the title deeds (whether the title is registered or unregistered, at your own cost), where any deeds in your possession, or were last known to be in your possession, go missing.
  • That any deeds you borrow from us in connection with the personal mortgage of a partner or director at your firm must be requested by a partner or director other than the partner or director concerned and the transaction must be handled by that other partner or director. If you are a sole practitioner and require the loan of deeds in connection with your own mortgage, you must nominate a different firm on our panel to request the deeds and handle the transaction.
  • You have the consent of all borrowers to apply for the deeds, before making any request for deeds. We will accept your request for deeds on the understanding that you have obtained such consent. If this is not the case then you should advise our Deeds Services Department in writing when you make your request
  • To forward the title deeds and documents to another solicitor/conveyancer within 24 hours of an instruction from us requiring you to do so. On forwarding the deeds as instructed you will confirm to us that you have done so. Upon receipt of your confirmation, we will release you from all undertakings relating to your holding the title deeds.
If my application is successful will CQS membership guarantee my firm’s acceptance on to lenders conveyancing panels?
The Law Society’s CQS accreditation is no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to join their approved list of conveyancing solicitors. A number of Lenders now use the Conveyancing Quality Scheme accreditation as the starting point for Panel approval as is the case with Santander.
My firm is listed on the Intelligent Finance conveyancing panel and due to complete a remortgage within the next few weeks. My file does not contain a Mortgage Deed for the client to sign. Who do I contact at Intelligent Finance to request substitute deeds?
You need to contact Intelligent Finance to obtain standard documents. The CML Handbook incorporates an express section for lenders to cite who to contact to obtain standard documents. Intelligent Finance in their Part 2’s state:
You will need to quote the firm’s Intelligent Finance solicitors panel number.

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Average number of days to register title including a charge in favour of Intelligent Finance
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor