Scottish Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Scottish Building Society and to assist in remaining on the Scottish Building Society Solicitor Panel.

Scottish Building Society Solicitor Panel: Recently Asked Questions

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Scottish Building Society has instructed me to represent them alone on a residential conveyancing transaction , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Scottish Building Society conveyancing panel) How does this work and are there different requirements from Scottish Building Society in this circumstance?
The Council of Mortgage Lenders, along with Scottish Building Society and other members developed a standard set of requirements where a conveyancer is representing a lender such as Scottish Building Society alone in a residential conveyancing transaction. These requirements are contained at Part III of the UK Finance Lenders’ Handbook and are to be read in conjunction with Part I and II. The CML have published an example requirements letter to the borrower’s conveyancing solicitor for adaptation by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel lawyer.
Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the Scottish Building Society conveyancing panel?
In order to be on the Scottish Building Society conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Scottish Building Society) are as follows:
  • To quote on all communications with us relating to deeds/registration issues, whether by telephone or in writing, the panel number that we provide for each practising address and the mortgage account or application number for the mortgage concerned.
  • To be responsible for the reconstitution of the title deeds (whether the title is registered or unregistered, at your own cost), where any deeds in your possession, or were last known to be in your possession, go missing.
  • That any deeds you borrow from us in connection with the personal mortgage of a partner or director at your firm must be requested by a partner or director other than the partner or director concerned and the transaction must be handled by that other partner or director. If you are a sole practitioner and require the loan of deeds in connection with your own mortgage, you must nominate a different firm on our panel to request the deeds and handle the transaction.
  • You have the consent of all borrowers to apply for the deeds, before making any request for deeds. We will accept your request for deeds on the understanding that you have obtained such consent. If this is not the case then you should advise our Deeds Services Department in writing when you make your request
  • To forward the title deeds and documents to another solicitor/conveyancer within 24 hours of an instruction from us requiring you to do so. On forwarding the deeds as instructed you will confirm to us that you have done so. Upon receipt of your confirmation, we will release you from all undertakings relating to your holding the title deeds.
Given that I am the COLP for my firm should I be thinking about SRA Handbook implications if my firm is withdrawn off the Scottish Building Society conveyancing panel?
What you should do largely depends on the reason that your firm has been removed off the Scottish Building Society conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Scottish Building Society conveyancing panel.
My firm is not on the Scottish Building Society conveyancing panel as well other lenders. My clients, who are getting a mortgage with Scottish Building Society would still like to instruct me even though I am not on the Scottish Building Society panel. Am I doing anything wrong is suggesting to my client that they use a firm down the road to act for Scottish Building Society on mortgage aspect of the conveyancing?
You need to be careful here as what you are suggesting may not be acceptable to the mortgage company. It is possible that you (as a non-panel firm) or the mortgage applicant are not at liberty instruct a panel firm of your choice. Lenders such as Nationwide BS make it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender will appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancing firm. You also need to make the costs implications and potential for delay very clear to your client.
Marsh’s PI Insurance renewal form enquires if my practice had been excluded from any mortgage panels in the last year. I just discovered that the practice is no longer on the Scottish Building Society solicitor panel? Is this likely to impact my PII cover?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Scottish Building Society solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
I am on the Scottish Building Society conveyancing panel and all set to complete a purchase within the next week. My file does not contain a Legal Charge for the client to sign. Who do I contact at Scottish Building Society to obtain duplicate documents?
You should contact Scottish Building Society to obtain standard documents. The The Council of Mortgage Lenders Handbook includes an explicit question for banks to reveal who to contact to obtain standard documents. Scottish Building Society in their Part 2’s state:
Don’t forget to quote your Scottish Building Society solicitors panel reference.

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Average number of days to register title including a charge in favour of Scottish Building Society
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor