Scottish Widows Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Scottish Widows and to assist in remaining on the Scottish Widows Conveyancing Panel.

Scottish Widows Conveyancing Panel: Recently Asked Questions

Scottish Widows have asked me to act for them alone on a residential conveyancing transaction , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Scottish Widows conveyancing panel) How does this operate and are there different instructions from Scottish Widows in this circumstance?
The CML, together with Scottish Widows and other stakeholders created a standard set of requirements where a solicitor is representing a lender such as Scottish Widows alone in a residential conveyancing matter. These requirements are contained at Part 3 of the UK Finance Lenders’ Handbook and are to be followed together with Part I and II. The CML have published an example requirements letter to the borrower’s lawyer for use by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel solicitor.

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Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?
There are thousands of firms across the UK who feel aggrieved claiming that they have been removed from lenders’ panels without an explanation or a good reason. It is highly unlikely, given that lenders have distanced themselves from creating a standardised appeals process for brokers, that an appeals process will be introduced for lawyers. Commenting on the call by brokers to have a standardised process the CML said’ “While we understand that some lenders do have an appeals process, it would not be appropriate for a trade body such as the CML to seek to be prescriptive about such a process.” Some lenders do of course set out an appeals policy. The Law Society does have information on it’s site that may be of assistance. If you would like to talk to one of our compliance experts about our Lender Panel Protection Service please contact us.
I have been a solicitor for nearly 25 years never having had a negligence claim and have been refused acceptance on the Scottish Widows conveyancing panel with no explanation. Am I not entitled to a reason?
For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the Scottish Widows conveyancing panel to see if you are entitled to a reason.
Are there any specific Scottish Widows conveyancing panel requirements in respect of Transfer of Equity Conveyancing?
Scottish Widows approved panel lawyers have to comply with the Part II instructions relating to Transfer of Equity. These are set out in Section 16.3. First, your firm must approve the form of Transfer of Equity (which should be in the Land Registry's standard form) and, if Scottish Widows require, the deed of covenant on their behalf. You will need to check Scottish Widows CML Part 2 conditions to see if Scottish Widows have standard forms of transfer and deed of covenant. Please note that this requirement can change from one transaction to another so do check! Second,When drafting or approving a transfer, you should bear in mind that: although the transfer should state that it is subject to the mortgage (identified by date and parties), it need give no details of the terms of the mortgage; the transfer need not state the amount of the mortgage debt. If it does, the figure should include both principal and interest at the date of completion, which you must check ; there should be no statement that all interest has been paid to date. Further obligations are set out in the UK Finance Lenders’ Handbook which have to be followed by all firms on the Scottish Widows conveyancing panel
I am a partner in a CQS firm on the Scottish Widows conveyancing panel. How can we advertise our practice as carrying out conveyancing in Hendon who can act for the borrower and Scottish Widows?
7 borrowers attempt to locate a conveyancer on the Scottish Widows panel every 4 weeks in Hendon. The lenderpanel directory service team who will show you how your firm can be identified by those searching for conveyancing in Hendon.
We had our Scottish Widows panel membership terminated but we have not yet been given a reason as to why. I am completing a CQS renewal questionnaire what information do I need to report?
In the circumstances please explain on the application what action you have taken to find out the reasons behind cancellation of your Scottish Widows panel status. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender informing you as to why they reached this decision?
My firm is listed on the Scottish Widows conveyancing panel and scheduled to complete a remortgage within the next few weeks. I can not locate a Legal Charge for the client to sign. Who do I contact at Scottish Widows to request substitute deeds?
You would be advised to contact Scottish Widows to obtain standard documents. The CML Handbook includes a specific inquiry for lenders to enumerate who to contact to obtain standard documents. Scottish Widows in their Part 2’s state:
Please remember to quote the firm’s Scottish Widows solicitors panel number.

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Average number of days to register title including a charge in favour of Scottish Widows
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor