Scottish Widows Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Scottish Widows and to assist in remaining on the Scottish Widows Conveyancing Panel.

Scottish Widows Solicitor Panel: Recently Asked Questions

Is it possible that Scottish Widows will instruct another solicitor on the Scottish Widows conveyancing panel for a further advance during the lifetime of a mortgage?
Section 16.2.1 of the UK Finance Lenders’ Handbook applicable to a solicitor on the Scottish Widows conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.

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Scottish Widows would like me to conduct due diligence for them alone on a residential conveyancing matter , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Scottish Widows conveyancing panel) How does this operate and are there different instructions from Scottish Widows in this case?
The Council of Mortgage Lenders, along with Scottish Widows and other lenders developed a standard set of instructions where a conveyancer is acting for a lender such as Scottish Widows alone in a residential conveyancing matter. These legal instructions are contained at Part III of the UK Finance Lenders’ Handbook and are to be read together with Parts 1 & 2. The CML have published an example requirements letter to the borrower’s conveyancing solicitor for adaptation by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel conveyancer.
Am I obliged, being on the Scottish Widows conveyancing panel, to carry out a Cancel Search?
Scottish Widows make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Please note that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Scottish Widows are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the borrower.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Is this covered within your Terms of Engagement or Report on Title?

One search supplier lists over 65 conveyancing searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location call your search provider or call one of the leading search companies such as Searches UK.

What type of firms do building societies allow to be on their Conveyancing Panels?
In the same way that there is a unique Scottish Widows conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
I have read a number of legal articles recently about firms being sued for non-compliance with CML PII obligations . I am on the Scottish Widows conveyancing panel can you tell me how Part 2 changes took place by Scottish Widows during 2013?
During 2013, 74 sections of the UK Finance Lenders’ Handbook P2 were changed by Scottish Widows. Some changes are more important than others but as a firm on the Scottish Widows conveyancing panel you are of course obliged to comply with individual lender requirements, as set out in Part II of the UK Finance Lenders’ Handbook. Locktons have recently pointed out in an article that non-compliance with Part 2 requirements account for a number of high value claims, and it is therefore important to be aware of any particularly onerous terms that an individual lender may impose.

Remember: CML requirements are not guidelines; they are the lender client’s instructions.

Our firm had their Scottish Widows panel membership terminated but we have not yet been given a reason as to why. I am completing a CQS application questionnaire what information do I need to disclose?
In the circumstances please explain on the application what action you have taken to discover the reasons behind cancellation of your Scottish Widows panel membership. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
I am on the Scottish Widows conveyancing panel and all set to complete a purchase within the next week. I dont have a Mortgage Deed for the client to execute. Who do I contact at Scottish Widows to request substitute deeds?
You would be advised to communicate with Scottish Widows to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates an explicit question for banks to cite who to contact to obtain standard documents. Scottish Widows in their Part 2’s state:
Please remember to quote your Scottish Widows solicitors panel number.

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Average number of days to register title including a charge in favour of Scottish Widows
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor