Scottish Widows Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Scottish Widows and to assist in remaining on the Scottish Widows Conveyancing Panel.

Scottish Widows Solicitor Panel: Recently Asked Questions

Scottish Widows have asked me to represent them alone on a residential conveyancing matter , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Scottish Widows conveyancing panel) How does this work and are there different instructions from Scottish Widows in this case?
The CML, together with Scottish Widows and other members developed a standard set of instructions where a solicitor is representing a lender such as Scottish Widows alone in a residential conveyancing transaction. These legal instructions are contained at Part 3 of the UK Finance Lenders’ Handbook and are to be read in conjunction with Sections One and Two. The CML have published an example requirements letter to the borrower’s conveyancing solicitor for adaptation by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel solicitor.

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Will the fact that my firm subscribes to Alerts via this site help in my application to join the Scottish Widows conveyancing panel?
The criteria to join the Scottish Widows conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.
I have been a qualified solicitor for over 25 years enjoy an unblemished record and have been refused acceptance on the Scottish Widows conveyancing panel with no explanation. Am I not entitled to a reason?
For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the Scottish Widows conveyancing panel to see if you are entitled to a reason.
My post-completion clerk has left my firm on short notice. I urgently need to prioritise making sure that charges are registered. That said, how quickly do I need to send deeds to Scottish Widows once the charge is registered before my firm runs the risk of being suspended off the conveyancing panel for Scottish Widows?
Scottish Widows will likely expect the deeds to be sent to them within 10 days of you receiving the TID (unless their specific P2 requirements specifically state that they you are not to send them anything). Most COTs refer to complying with the Certificate of Title referred to in IB (3.7) of the SRA Code of Conduct 2011, published by the Law Society which states that you ‘will despatch to you such deeds and documents relating to the Property as you require with a list of them in the form prescribed by you within ten working days of receipt by us of the title information document from the Land Registry’ As to whether the lender will suspend your panel status this very much varies according to the lender’s own internal policies The more cases you have the more risk you face. Some lenders may take action if there records show that the deeds are outstanding for more than 3 matters. The fact is that if you keep within the time frame then you will have more chance of remaining on the Scottish Widows conveyancing panel.
Our firm had their Scottish Widows panel membership revoked but we have not yet been given an explanation yet. I am completing a CQS renewal form what information should I disclose?
In the circumstances please clarify on the form what action you have taken to discover the reasons behind cancellation of your Scottish Widows panel status. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender putting you on notice?
I am on the Scottish Widows conveyancing panel and due to complete a remortgage within the next few weeks. My papers do not include a Mortgage Deed for the client to sign. Who do I contact at Scottish Widows to request substitute deeds?
You would be advised to get in touch with Scottish Widows to obtain standard documents. The CML Handbook includes an individual question for banks to establish who to contact to obtain standard documents. Scottish Widows in their Part 2’s state:
Don’t forget to quote the firm’s Scottish Widows conveyancing panel number.

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Average number of days to register title including a charge in favour of Scottish Widows
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor