Mortgage Express (No 2) Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Mortgage Express (No 2) and to assist in remaining on the Mortgage Express (No 2) Solicitor Panel.

Mortgage Express (No 2) Solicitor Panel: Recently Asked Questions

Does the fact that my practice receives Alerts via this site help in my application to join the Mortgage Express (No 2) conveyancing panel?
The requirements to join the Mortgage Express (No 2) conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.

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Can you suggest any advice if we wish to challenge being removed from the Mortgage Express (No 2) conveyancing panel?
Should you firm be removed from the Mortgage Express (No 2) conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact Mortgage Express (No 2) directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by Mortgage Express (No 2), it may be useful to provide the following information:

  • Full account of your firm’s conveyancing history
  • Your COMPLETIONmonitor reports, assuming you use the Lexsure software
  • Your recent claims history
  • comprehensive details of all staff in your practice and their role.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Forward copy practising certificates, the firm's current professional indemnity policy and the firm’s accountant's certificate, confirming the percentage of the firm's gross fee income is resulting from residential conveyancing transactions

On appeal some firms have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. The success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm is well risk-managed.

Does my firm run the risk of being suspended off the Mortgage Express (No 2) conveyancing panel if I have not sent the title deed on a purchase within a certain period of completion?
One might ordinarily expect Mortgage Express (No 2) via their Part 2 conditions to address this but the Handbook makes no mention on time frames. You need to look at the Terms of Mortgage Express (No 2)’s Conveyancing Panel Appointment that you entered into. For a number of banks these Terms contain a provision such as: ‘To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds’ It is important to keep Mortgage Express (No 2) updated. Law firms can often compound their problems by not communicating with the lender when there is a delay or problem.
Do lenders such as Mortgage Express (No 2) run a separate conveyancing panel for buy to let mortgages?
Most lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with Mortgage Express (No 2) as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from Mortgage Express (No 2) we suggest that you call Mortgage Express (No 2) to check the position.
My firm is not on the Mortgage Express (No 2) conveyancing panel as well other lenders. My clients, who have applied for a mortgage with Mortgage Express (No 2) wish use my firms conveyancing services regardless of the fact that we are not on the Mortgage Express (No 2) panel. Is it fine for me to use a firm down the road to act for Mortgage Express (No 2) on mortgage aspect of the conveyancing?
Please tread carefully here as what you are proposing may not be acceptable to the lender. It is possible that you (as a non-panel firm) or the mortgage applicant are not entitled instruct a panel firm of your choice. An increasing amount of lenders are making it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender will appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancer. You also need to make the costs implications and potential for delay very clear to your client.
JLT’s PI Insurance renewal form enquires if my firm had been excluded from any mortgage panels in the last 12 months. I just became aware that the practice is no longer on the Mortgage Express (No 2) conveyancing panel? Is this likely to impact my insurance?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Mortgage Express (No 2) solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
My firm is listed on the Mortgage Express (No 2) conveyancing panel and due to complete a purchase shortly. I dont have a Mortgage Deed for the client to sign. Who do I contact at Mortgage Express (No 2) to obtain duplicate documents?
You should contact Mortgage Express (No 2) to obtain standard documents. The CML Handbook contains an express question for banks to cite who to contact to obtain standard documents. Mortgage Express (No 2) in their Part 2’s state:
Always remember to disclose the firm’s Mortgage Express (No 2) solicitors panel reference.

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Average number of days to register title including a charge in favour of Mortgage Express (No 2)
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor