Mortgage Express (No 2) Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Mortgage Express (No 2) and to assist in remaining on the Mortgage Express (No 2) Solicitor Panel.

Mortgage Express (No 2) Solicitor Panel: Recently Asked Questions

Do Mortgage Express (No 2) or the Council of Mortgage Lenders run professional training Courses for the Mortgage Express (No 2) approved solicitor panel in much the same way that the Law Society run cases for CQS firms?
No such training is arranged by the CML but they do organise numerous general conveyancing related conferences which are attended by firms on the Mortgage Express (No 2) conveyancing panel. Lexsure intend to run specific lender focused seminars in the coming months including a webinar on Mortgage Express (No 2)’s Part 2 requirements. Law firms on the Mortgage Express (No 2) conveyancing panel will be invited. Further details will be communicated as part of the LENDERmonitor Alerts.

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Mortgage Express (No 2) wants me to conduct due diligence for them alone on a residential conveyancing matter , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Mortgage Express (No 2) conveyancing panel) How does this operate and are there different instructions from Mortgage Express (No 2) in this case?
The CML, along with Mortgage Express (No 2) and other members created a standard set of instructions where a solicitor is representing a lender such as Mortgage Express (No 2) alone in a residential conveyancing matter. These obligations are contained at Part 3 of the UK Finance Lenders’ Handbook and are to be followed in conjunction with Parts 1 & 2. The CML have published an example requirements letter to the borrower’s conveyancing solicitor for adaptation by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel lawyer.
What is the CLC doing to ensure that licensed conveyancers remain on lender conveyancing panels?
The Council of Licensed Conveyancers has entered dialogue with banks and their representative bodies to see whether and how the risks that lenders wish to mitigate could be addressed through the regulatory framework rather than via ad hoc arrangements that can differ from lender to lender. We expect that that the CLC have been in touch with lenders such as Mortgage Express (No 2) as well as the CML.
The firm that I work for is on the Mortgage Express (No 2) conveyancing panel. I am dealing with Mortgage Express (No 2) mortgage on a purchase. My borrower client is asking not to disclose an issue to Mortgage Express (No 2). What do I do in this conflict situation?
When a solicitor is acting for both Mortgage Express (No 2) and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the Mortgage Express (No 2) and it may well be prudent you to cease to act for the purchaser as well. You can not tell the Mortgage Express (No 2) the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your Mortgage Express (No 2) conveyancing panel status.
One of our conveyancers is acting for a seller of a property and we have received a letter from the buyers solicitors who are not on the Mortgage Express (No 2) conveyancing panel requesting that we undertake to send certain post-completion documents to a law firm on the approved solicitor list for Mortgage Express (No 2). We have not come accross this before. Do we give the undertaking?
You will be aware of the trend in recent years for lenders such as Mortgage Express (No 2) to take a much more pro-active approach in relation to the management and make up of their conveyancer panels. The knock on effect of this is that it is more likely that there will be a higher number of cases where a conveyancer is not on the Mortgage Express (No 2) panel. The situation that you find yourself in is where your client’s purchaser has his/her own lawyer and Mortgage Express (No 2) have appointed a separate lawyer to act on their behalf where the new CML Part 3 requirements apply. Section 11.1 of the UK Finance Lenders’ Handbook Part 3 requires Mortgage Express (No 2)’s panel solicitor to ‘ ...transfer the mortgage advance directly to the Seller’s conveyancer. The Seller’s conveyancer must be required to hold the mortgage advance on the terms of the required undertaking. The example borrower’s conveyancer’s undertaking letter includes a specific example of the seller’s undertaking’. You should expect to be advised to received the mortgage advance directly from the conveyancing solicitors for Mortgage Express (No 2). You will no doubt be required to undertake directly to Mortgage Express (No 2)’s solicitors to discharge any charges secured on the property and to send directly to them the executed transfer and any other documents required to enable us to effect registration. Please remember to carefully consider undertakings in accordance with your firm’s protocol and record them in your undertakings logg. Please remember that as well as this breach of this undertaking having regulatory and compliance implications it’s breach could also result in your firm being removed off the Mortgage Express (No 2) conveyancing panel.
St Giles’ PI Insurance renewal form enquires if my practice had been removed off any mortgage panels in the last 12 months. I recently discovered that the firm is no longer on the Mortgage Express (No 2) conveyancing panel? Will that impact my PII premium?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Mortgage Express (No 2) solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
My firm is listed on the Mortgage Express (No 2) conveyancing panel and all set to complete a purchase shortly. My file does not contain a Legal Charge for the client to sign. Who do I contact at Mortgage Express (No 2) to request substitute deeds?
You would be advised to get in touch with Mortgage Express (No 2) to obtain standard documents. The The Council of Mortgage Lenders Handbook includes a specific section for banks to reveal who to contact to obtain standard documents. Mortgage Express (No 2) in their Part 2’s state:
Always remember to quote your Mortgage Express (No 2) solicitors panel reference.

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Average number of days to register title including a charge in favour of Mortgage Express (No 2)
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor